HelpDesk Heroes logo
Visit website

HelpDesk Heroes Reviews 

151
•
TrustScore 5 out of 5

4.9

IT security service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

HelpDesk Heroes delivered reliable IT Support ar our Clinic and helped improved the stability of our systems. They handle urgent issues quickly, cleaned up recurring bugs, and improved workflow effici... See more

Rated 5 out of 5 stars

Even a minor technical issue can derail a guest's experience in the hospitality industry. Every time our reservation system failed, we used to freak out. Everything is operating nicely since HelpDesk... See more

Rated 5 out of 5 stars

A very different kind of service! When our emails stopped working, we called our hosting company and they couldn't figure out that we had a compromised internal account. We contacted Helpdesk Heroes a... See more

Rated 5 out of 5 stars

5 Stars all round. Every time we use the online ticket portal we get a reply and solution very quickly. Also having a dedicated account manager, Joshua Lawrence, has made our experience with He... See more

Company details

  1. IT security service
  2. Cloud Computing Service
  3. Cloud storage service
  4. Computer consultant
  5. E-commerce service
  6. Website designer

Written by the company

IT Support London - HelpDesk Heroes UK, a team of experienced technical and security specialists delivering business IT services. We provide 24/7 proactive and reliable IT support services. Taking care of your business computers and IT infrastructure. This includes servers, storage, backup & disaster recovery as well as IT security and web services. YOUR IT SERVICES ALL IN ONE PLACE. Choose from our range of business IT services and packages from complete managed IT solutions to flexible remote support. We support clients with businesses of all sizes, in London, around the UK and globally. So whether you are a micro-business with under 10 staff members or a medium-sized business with multiple offices – we can help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(151)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Reasuringly Good

Incredibly knowledgeable and able to provide a combination of both on site and remote service packages tailored to your exact needs. Very friendly and reliable. Would throughly recomend

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Website upgrade

I required a website upgrade and HelpDesk Heroes came back to me really quickly with a proposal and for a reasonable price. They also completed the job within timeframe provided. Many thanks!

1 October 2020
Unprompted review
Rated 5 out of 5 stars

5 star service

Great service, very friendly and happy to chat through all of my questions until they were resolved. Thanks Saahil, greatly appreciated. 5*

1 October 2020
Unprompted review
Rated 5 out of 5 stars

New SSD saved my career

Can't thank this team enough. We had an animation deadline and my workstation decided to die. Got in touch with HDH and Josh talked me through some of the quickest solutions...Had a new SSD installed in my workstation with all my data on within 24 hours.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Remote QuickBooks and IRIS connection with ease.

We use quickbook and IRIS to manage our accounts and thought we would struggle to get access to it when we started working from home. David, Filip and Josh wasted no time getting it set up the new computers they acquired for us.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Team

I can't thank the guys enough. Spoke to the support team last week and David made me feel at ease straight away. We talking about my issues and he came up with great solutions for everything. Love talking to these guys!

28 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look