HelpDesk Heroes delivered reliable IT Support ar our Clinic and helped improved the stability of our systems. They handle urgent issues quickly, cleaned up recurring bugs, and improved workflow effici... See more
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See what reviewers are saying
Even a minor technical issue can derail a guest's experience in the hospitality industry. Every time our reservation system failed, we used to freak out. Everything is operating nicely since HelpDesk... See more
A very different kind of service! When our emails stopped working, we called our hosting company and they couldn't figure out that we had a compromised internal account. We contacted Helpdesk Heroes a... See more
5 Stars all round. Every time we use the online ticket portal we get a reply and solution very quickly. Also having a dedicated account manager, Joshua Lawrence, has made our experience with He... See more
Company details
- IT security service
- Cloud Computing Service
- Cloud storage service
- Computer consultant
- E-commerce service
- Website designer
Written by the company
IT Support London - HelpDesk Heroes UK, a team of experienced technical and security specialists delivering business IT services. We provide 24/7 proactive and reliable IT support services. Taking care of your business computers and IT infrastructure. This includes servers, storage, backup & disaster recovery as well as IT security and web services. YOUR IT SERVICES ALL IN ONE PLACE. Choose from our range of business IT services and packages from complete managed IT solutions to flexible remote support. We support clients with businesses of all sizes, in London, around the UK and globally. So whether you are a micro-business with under 10 staff members or a medium-sized business with multiple offices – we can help.
Contact info
1 Long Lane, SE1 4PG, London, United Kingdom
- 0203 831 2780
- contact@helpdeskheroes.co.uk
- helpdeskheroes.co.uk
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The only thing I need from an IT…
The only thing I need from an IT helpdesk is reliability and I'm very grateful to have found just that in HelpdeskHeroes. Attentive, quick to tackle issues and very good communication with clients. Would happily recommend their services to my network.
I was having issues with my Adobe suite…
I was having issues with my Adobe suite products crashing all the time, as a contractor it is essential I am able to meet client deadlines. After a call with the Support team and they found the issues quickly and efficiently, providing me with a number of solutions tailoring a bespoke solution which worked best for me. Afterwards they provided further support offering some suggestions to help work more efficiently using the tools I already had!
I wanted a website for my business and…
I wanted a website for my business and HelpDesk Heroes came through with a really professional pitch and their cost was reasonable. I like the fact they broke down their pricing into phases and showed us exactly how many hours of their developers time we were paying for.
“I always get reliable and friendly IT…
“I always get reliable and friendly IT support from HelpDesk Heroes. The fact they are London based an can attend to any IT emergencies on-site is a great plus”
I needed a sleek looking website for my…
I needed a sleek looking website for my recruitment business - I shopped around, but ultimately HelpDesk Heroes provided me with a reasonable and professional proposal and delivered us a great website
I needed flexible IT support and their…
I needed flexible IT support and their pay as you go plan was ideal for a business of my size. They are reliable and have excellent customer service. Thank you helpdesk team.
HelpDesk Heroes helped with my website…
HelpDesk Heroes helped with my website and I was impressed with how quickly and professionally they delivered it!
I needed a website and online shop…
I needed a website and online shop created and HelpDesk Heroes really helped. They were professional from the start delivered everything on time and to spec. They do a great job with maintenance as well and any tweeks.
Made my home network faster!
My home network and workstation was terrible prior to lockdown as I never worked from home and only watch the occasional show on Netflix. When WFH became standard the team at HelpDesk Heroes really helped me improve my setup and even recommended a router that made my internet faster! Definitely recommend these guys.
Great team to work with. Super patient
I'm not that tech savvy but working with the HDH team was super comforting. Not once did they make me feel stupid and they explained everything with words that actually made sense
The remote and on-site team have been amazing
Filip, David and Josh have been amazing! Not only did they help me set up my laptop at home so that I can continue working seemlessly they moved around our workstations in the office so that we're all socailly distanced for if and when we decide to go back to the office.
Quality service
The team at HDH have been great! They Helped to secure our network and configured our VPN so that we can work from home with ease with only a simple phone call
The team really helped me spec out my…
The team really helped me spec out my hardware for the best performance possible on the budget that I have.
Planning our WFH strategy
We had stressed for a while about how we will work from home but the HDH team walked us through it step by step and make it almost too easy.
I totally recommend Joshua at Helpdesk…
I totally recommend Joshua at Helpdesk Heros. The company is great, responsive and efficient! 10/10
Small Firm I.T needs
Being a small firm, we don't require a fulltime IT person so Helpdesk Heroes is perfect for our requirements. Joshua and Filipe are always swift with their response and have never let us down with their problem solving skills. Highly recommend their services
Swift response time
Swift response time, for every time I have encountered issues.
Josh continues to be a great ambassador…
Josh continues to be a great ambassador for the company. Knowledgeable about our needs and a great guy to top it off.
Helpdesk heroes will be a partner of ours for life.
IT support
I recommend Joshua at Helpdesk Heros. Knowledgeable, responsive and value for money - I cannot ask for more.
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