Helpfullending Reviews 316

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and the ease of the loan process. Many people found the customer service to be excellent, appreciating the clear explanations and quick assistance they received, especially during urgent situations. However, some customers also noted concerns regarding the interest rates, describing them as high and potentially problematic if loans are not paid off quickly. A few other people also felt that there were issues with payment processing or unexpected denials after initial approval, leading to frustration and a sense of being misled.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers found it easy to get funds and pay... See more

Service

Clients share positive opinions on service, often highlighting the ease and speed of the application and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service. Many customers praise the patience, kindness, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing significant dissatisfaction with the high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm reading these reviews from others and can only say, Helpful Lending has been here for me when I needed extra money fast. Like any debt, read what your getting into and borrow responsibly I will co... See more

Rated 4 out of 5 stars

Customer service knew what to do. Very expedient. I hadn't money in the bank the next day. Customer service was very nice and easy to do business with. The only problem and the reason for four stars... See more

Company replied

Rated 4 out of 5 stars

Very easy to get things done and to payback. My only complaint is I borrowed more money before, but was approved for less this time. I was told that was a special, the first time. But the website says... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the experience I had with Help Full Lending. Not only was I approved, but very fast. Due to the glitch in my system I would have received the payment within two hours of appro... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Services
  3. Loan agency
  4. Non-bank financial service

Written by the company

At Helpful Lending, we’re here to provide you with fast, reliable access to cash—up to $3,500—no matter your credit history. Our goal is to deliver exceptional customer service and a smooth lending experience. With 24/7 live customer support, quick application decisions, and flexible repayment terms of up to 10 months, we make borrowing easy. Plus, we offer free Same Day Funding on business days* and a rewards program that gives you access to larger loan amounts, lower fees, and longer repayment terms. Helpful Lending is a sovereign enterprise, serving as the economic development arm and instrumentality of the Crow Creek Sioux Tribe, a federally recognized sovereign American Indian Tribe. Visit our website for full details.


Contact info

4.0

Great

TrustScore 4 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was told I was approved for $2000…

I was initially informed that I was approved for a $2,000 loan, and I was then asked to provide my banking information—something I was hesitant to do. After placing me on hold, the representative returned and abruptly stated that I was denied. This experience raises serious concerns about the integrity and legitimacy of this company.

How do you tell someone they are approved, collect their sensitive banking details, and then come back and say they’ve been denied? That is not only misleading, but also unacceptable.

I will be reporting this incident to the U.S. Department of Justice for further investigation, as well as notifying my attorney’s office. Others should be cautious and aware of this company’s questionable practice

28 July 2025
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi Tabatha,

Thanks for sharing your personal installment loan experience with us. We take all Helpful Lending reviews seriously. We appreciate your honest review and are sorry we didn’t meet your expectations.

We understand your frustration and want to clarify that the terms of our loans are determined by various factors within our underwriting process. Each application is reviewed individually to ensure responsible lending practices.

Please be rest assured that we take the privacy and security of your information very seriously, and verification ensures compliance with our company regulations.

You should have received information regarding your last loan via email within 24 hours after your application was submitted.

Thank you for taking the time to share your experience. We value your feedback as we are committed to improving our processes.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

A Wonderful Experience

I had a Great Experience this far. I was in need of emergency funds and it was simple to do over the phone. The person I spoke with was very helpful and thorough and I received the funds I requested the very next day. I am so glad to know about Helpful Lending. I will be returning.

23 July 2025
Helpfullending logo

Reply from Helpfullending

Hi Vicki,

Thank you for your feedback. We’re thrilled to hear that the process was smooth and that our representative was able to assist you thoroughly during a time of need.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

They were easy to work with I like the…

They were easy to work with I like the fact I was able to talk with them on the phone it helped everthing go smooth.

15 July 2025
Helpfullending logo

Reply from Helpfullending

Hi Frank,

Thank you for your feedback! We're glad to hear the process went smoothly and that speaking with a representative by phone was helpful. We’re always here to make things as easy as possible.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending







Ask ChatGPT

Rated 5 out of 5 stars

Quick easy efficient good explanation

Quick easy efficient good explanation

15 July 2025
Helpfullending logo

Reply from Helpfullending

Hi Theodore,

Thank you for your feedback! We're delighted to hear the process was quick, easy, and efficient, with clear explanations every step of the way.


If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

Worst place to get a loan because the…

Worst place to get a loan because the hidden fee is really killing, i just had to apply on Iferno Loan when i realize the interest rate is much more lower.

29 March 2025
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi Janice,

Thank you for your feedback. We're sorry if you felt the loan terms were unclear. At Helpful Lending, we promote responsible borrowing and offer flexible repayment options to help manage your loan:

You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan.

We’re glad to hear that you were able to secure the financial assistance you needed.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

The quick turnaround made this great

The quick and easy turnaround time made this a great experience.

13 July 2025
Helpfullending logo

Reply from Helpfullending

Hi Angela,

Thank you for your feedback! We're glad to hear that the quick and easy turnaround made your experience a positive one. Providing a smooth and efficient process is one of our top priorities

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad to hear the process was quick and painless. We work hard to ensure that our application and funding experience is as smooth and stress-free as possible.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Customer Service excellent

Customer Service.

15 July 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our customer service team. We're always here to help and appreciate your feedback!

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Quick and easy!

Quick and easy!! Interest rates are crazy!!

8 July 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad to hear the process was quick and easy for you.

Keep in mind we provide alternative payment options that may help to reduce the overall cost of our personal installment loans. The loan details, including the APR, payment amount, and due dates, were included in the loan agreement you signed before origination.

You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

It was a pleasure to speak with a…

It was a pleasure to speak with a professional who understood their responsibilities and knew how to deliver to the client. He was able to go in-depth with many subjects and explained each one, which was very helpful for me. The best experience ever. I was very comfortable with him. Thanks for having a person like him. Brenda

8 July 2025
Helpfullending logo

Reply from Helpfullending

Hi Brenda,

Thank you for sharing your experience! We're Thrilled to hear that you felt supported and well-informed throughout your conversation. It's always our goal to provide knowledgeable and professional service, and we're glad that your interaction was both comfortable and helpful.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi Eric,

Thank you for your feedback! We're delighted to hear you found our team courteous and helpful. We take great pride in providing the best possible service experience for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy
Thank you

10 June 2025
Helpfullending logo

Reply from Helpfullending

Hi Eunice,

Thank you for your feedback! We're glad to hear the process was easy and quick. We take great pride in providing the best possible service to our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

Borrowed 2000

Borrowed 2000, agreed to pay 360.00 every month. The next month they withdrew 960.00 from our account. When we called them to ask what was going on, they said that it was interest and that our remaining balance to be paid was 1900. This company is a big scam, think a hundred times before dealing with them. We contacted our bank to stop any withdrawals from our account. We will fight them.Scam!!! Scam!!! Scam!!!!

2 July 2025
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi Natalia,

Thank you for sharing your experience. We’re sorry to hear about your confusion regarding your loan terms. At Helpful Lending, transparency and providing clear information about the cost of borrowing are priorities, and we regret if there was any misunderstanding.

At Helpful Lending You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan.

If you would like to discuss the terms of your loan in more detail or learn more about the repayment options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday.

Thank you,
Helpful Lending

Rated 5 out of 5 stars

Great service 👍

Customer service was excellent and answered all my questions. Loan application went smooth and had no issues. Thank you

1 July 2025
Helpfullending logo

Reply from Helpfullending

Hi Tanja,

Thank you for your feedback! We're pleased to hear that your loan application process went smoothly and that our customer service team was able to answer all of your questions. Providing clear information and efficient support is a priority for us, and we're glad to know your experience reflected that.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

This is a real company that deceives…

This is a real company that deceives you! never turn!!! You will just be cheated!

27 May 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback. We’re sorry you were disappointed with your personal installment loans experience.

Keep in mind we provide alternative payment options that may help to reduce the overall cost of our personal installment loans. The loan details, including the APR, payment amount, and due dates, were included in the loan agreement you signed before origination.

You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

I was approved the first time I applied…

I was approved the first time I applied but I had given the wrong account number tried to apply again only to be denied?, I didn't quite understand what the problem was

25 June 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback. We understand how frustrating this experience may have been for you. While your initial application was approved, the incorrect banking information provided likely impacted the funding process.

Additionally, submitting a second application shortly thereafter may have triggered an automatic denial due to recent or duplicate activity in our system.

To help ensure a smoother experience moving forward, we recommend waiting a 180-day cool-off period before submitting a new application.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 1 out of 5 stars

SCAM

I had got a loan for $950 after my wife had surgery and looking threw the loan agreement I didn’t see an interest rate so the guy on the phone said there wasn’t one until you go over you allowed term. After getting the message saying what I owed it showed the principal left and after paying $133 it’s $3 off the principal so then I look on the site where it showed the interest rate that did not show before I took the loan. The interest rate is 671.44% wtf….

22 April 2025
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi Carlos,

Thank you for sharing your experience. We're so sorry to hear about your wife's health issues. At Helpful Lending, transparency and providing clear information about the cost of borrowing are priorities, and we regret if there was any misunderstanding.

Keep in mind you may repay your loan in full at any time by notifying us at least one (1) business day in advance. You may make additional payments toward your principal balance on any of your upcoming due dates.

Our records show that you utilized one of these repayment options, allowing you to save on interest and fees. Additionally, we offer a Rewards Program, which provides customers access to higher loan amounts with lower fees.

If you would like to discuss the terms of your loan in more detail or learn more about the repayment options, please don't hesitate to call us at 833-863-1085. Our team is available to assist you from 8 am to 8 pm EST, Monday through Friday.

Thank you,
Helpful Lending

Rated 5 out of 5 stars

Very easy process

Very easy process, the representative I had made sure I knew the rates and all the details

23 June 2025
Helpfullending logo

Reply from Helpfullending

Hi Justin,

Thank you for your feedback! We're glad to hear the process was easy and that our representative took the time to explain the rates and details clearly. Transparency and customer understanding are top priorities for us.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

I was about to loose my electricity

I was about to loose my electricity, so I go approved for $1000 from Helpful Lending even though I was approved for more! I just appreciate the loan to pay my electricity bill!

13 June 2025
Unprompted review
Helpfullending logo

Reply from Helpfullending

Hi Tammy,

Thank you for your feedback! We're delighted to hear that were able to provide the support you needed in a timely manner. Helping our customers when they need it most is exactly why we’re here!

If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available at info@helpfullending.com or by phone at 833-863-1086.

Thanks again, and we appreciate your support!

Thank you,
Helpful Lending

Rated 4 out of 5 stars

Very easy to get things done and to…

Very easy to get things done and to payback. My only complaint is I borrowed more money before, but was approved for less this time. I was told that was a special, the first time. But the website says that as a multi use customer then I can borrow more. I guess that's not true.

24 June 2025
Helpfullending logo

Reply from Helpfullending

Hi Josh,

Thank you for sharing your experience! We're glad to hear that the process was easy and that repayment has been manageable. We appreciate your continued business.

Regarding the difference in loan amounts, your first loan was approved under a special promotion we were offering at the time for first-time customers. Keep in mind that returning customers may qualify for larger amounts through our Rewards Program, each loan request is still subject to review and based on several factors, including eligibility at the time of application.

If you’d like us to review your current Rewards status or have any questions about your loan, we’d be happy to assist.

Feel free to reach out to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending


Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look