Helpinone Reviews 103

Having the same issue, Helpinone.com have taken £40.56 from my account. I have never heard of this company or know what services they provide.

Halifax are useless they allowed the transaction to go through and when I contacted Halifax they pretty much stated it was my own fault and initially declined to reimburse the money.

I was given some email address to fight the case.

I managed to get a reply from helpinone and they stated

Users initially click on an advertisement promoting the service.

They are then directed to a registration page where they enter their email and credit card details. Without this step, the subscription cannot be completed.

Apparently the service was for some streaming platform called All Content Max, which again I have never heard of or used.

these criminals helpinone.com tried take money from my account my bank STOPPED IT REPORTED THEM TO FRAUDONLINPOLICE .GOV, Pathetic helpinone.com disgusting thieves ,but law is onto them ,able to track who they are. never fill out unsubscribe form its designed to steal £ from you ,just egor send msgs to spam , letters return to sender

this company hit my card for £40.56
i visited south africa and suspect the fiddle originated there. Waited 5 minutes on the line to be cut off after being told all our agents are busy.
I am still progressing it, if anyone has a remedyplease can you post on here.

Never give your personal details to this company they are scam bags, this bustard have been trying to take money of my account this bustard thought my account is open to take money but this bustard don’t release my account is protected from this fraud bustards.

My bank contacted me to say this company had tried to withdraw £40.56 from my account but suspected it was suspicious and cancelled the transaction. Looked into it and realised when I was trying download another app this one came and it appeared to be the app I was trying to get had no title just asked for my information which I thought was for the Smart light bulb act. Now the payment has been blocked and after reading all the reviews on helpinone they are con artists that shouldn’t be allowed to advertise on the internet so shame on all the companies that let them pop up. Stay clear.

Same as others had 40.56 taken from my bank never heard of the company ...scammers

Same - trying to take the same money from credit card, had to cancel it

No idea how this scam got me this is the second time try to acces 40.56 from my account had to cancel card

Scam - tricks you into signing up for a monthly fee. I used it for "free" having been diverted to them for proof of i.d by using my credit card. (It was for a parking app!)

This is a scam company. As many others have stated, I have no link to them, yet they have attempted to take just over £40 from my account via debit card on several occasions, which fortunately my bank have flagged as fraudulant.

This is a scam company, they took funds from my current account which my bank acted on immediately.

They tried to take out £40.56 out of my account for something I didn’t even sign up for!

SCAM! Tried to take £40.56 out of my account but my bank blocked it. Got an email from this scammer saying sorry to see me go but I can still access the website until Friday! I have no idea what that website is and dare not go looking. Don’t touch.

Beware Scammers tried to take £40,50 lucky it was declined never signed up so beware

Somehow, whilst attempting to download the Morrisons app, I was redirected to this 'company'. Being suspicious when I couldn't get back to the Morrisons page, I stopped and googled helpinone.com.
Thanks to contributors here, I was able to phone my bank and get them to stop my card straight away. Sure enough, 48 hours later the bank contacted me to say they had refused a payment to helpinone.com. The amount? You guessed it. £40.56.
To anyone trying to download the Morrisons App, be very careful what you click on. Avoid helpinone.com like the plague!

Scammers. In my case I was searching for a Bolt ride and clicked on a Google ad for it. Site told me I had to renew my card details, hadn't used Bolt for a while so didn't find it suspicious. Next thing I knew saw a pending transaction for £40 in my Halifax account, checked my email for helpinone and found email in my spam box saying I had taken out a subscription. Despite warning Halifax it was a scam site they still cleared the payment, worse still, and long after I learned it was a scam site, their fraud dept was advising me to contact the site to dispute payment! Utterly irresponsible of Halifax. Complaining to the FCA about Halifax reaction.

Have no idea who this company is but they have also debited me £40.56 - apparently, I did an e commerce transaction for £0.00 requesting business solutions. Interesting as I don’t have a business. I’ve contacted Lloyds and they have blocked this payment now- though am interested to see that there has been a flurry of people with this same problem. I would hope that Lloyds has blocked the retailer itself given the amount of people being impacted.

I have just had £40 took from my account and I can't remember signing up for this

As all the other reviews this company tried taking £40.56 from my account today,luckily my bank spotted it straight away amd declined the payment 👍 these "people" should be ashamed of themselves😡

Scam tried to take £40.56 from my account, have reported the fraud to my bank and frozen my card