While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Many customers reported unexpected payments being attempted or successfully debited from their accounts, often for the same amount, without any prior subscription or knowledge of the company. People frequently expressed confusion about how their card details were obtained and were concerned about the legitimacy of these transactions, often questioning their validity. The website itself was often inaccessible or difficult to use, and many found it impossible to unsubscribe or cancel alleged subscriptions through official channels. However, some customers also mentioned that when they managed to contact the company, they were able to get their subscriptions cancelled and, in some cases, received refunds relatively quickly.

What people talk about most

Payment

Consumers find payment to be a negative experience, with many reporting unexpected charges, often via Apple... See more

Subscription

Reviewers express significant dissatisfaction with subscription practices, often reporting unauthorized... See more

Cancellation

Customers consistently express frustration regarding cancellation issues, often needing to cancel their cards... See more

Refund

Reviewers mention ambiguous feedback about refund experiences, with some customers reporting successful and... See more

Website

Users describe negative interactions with the website, with many reporting an inability to access it or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Confirmed scam. Used QR code on recent purchase. Delayed response and gave up. Informed that this sham company tried to take £40.56 and declined. Informed they can keep trying to access any new acco... See more

Rated 1 out of 5 stars

these criminals helpinone.com tried take money from my account my bank STOPPED IT REPORTED THEM TO FRAUDONLINPOLICE .GOV, Pathetic helpinone.com disgusting thieves ,but law is onto them ,able to track... See more

Rated 1 out of 5 stars

Tried taking money out of my bank account twice - £40.56 each time, never heard of them and haven't subscribed to anything yet had 2 emails from them saying they'll take payment monthly - contacted Ll... See more

Rated 1 out of 5 stars

Complete Scam !! Need a fraud investigation . Tried for two similar amounts last 48 hours from my account? How did they get my card details ? My bank details ? Etc. They are absolute Low Life and sho... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. Sent as spam in an email from child's martial arts club. Tricks you into believing it's the club subscription. Cancelled as soon as we realized and emailed them, no correspondence back. No refund. This is literally just a phishing scam. AVOID.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

I downloaded the app to try it

I downloaded the app to try it. To use it you have to subscribe to get the 7 day free trial. After checking it out I decided it's not for me. I cancelled the service. Despite that they took a payment of £29.99 not once but twice. Be careful of this company before you sign up

31 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look