Helpling Reviews 1,434

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Alexandra is a real life savior and did a very good job on cleaning our home. Alexandra is very independent and cleaned everything thoroughly and according to our wishes and needs. We were very impres... See more

Rated 4 out of 5 stars

Helpling is a great site to use because it is easy to manage and you can schedule your appointments as it best fits you. If you are on holidays it's possible to cancel the appointment and if you need... See more

Rated 1 out of 5 stars

Worst cleaning company ever. Booked with them several times within a month. Each time, either the helper doesn’t show up, or shows up hours late or ends up going to a different location. I kept bookin... See more

Rated 5 out of 5 stars

I hired helping recently for the moving out cleaning of our rented unit. The Girls did a fabulous job, they were open for suggestions and inputs. It was a great n hassle free experience. Helping has... See more

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4.1

Great

TrustScore 4 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Pedro is lovely!

Pedro is lovely! He is detail oriented, kind and lovely to have to help us at home. Would certainly recommend him!

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very easy and practical to find cleaners, see their rating, book, pay, reschedule, communicate and review. I am assured everything will go well and can always change if I’m not satisfied. I will never go back.

29 October 2021
Unprompted review
Rated 5 out of 5 stars

great user experience and reliable cleaner

I had a great experience using Helpling, the platform is easy to use, instant communication tool is really convenient to contact the cleaner, booking management is easy to alter. And most importantly, the cleaner is pretty reliable and delivered a great result. The only thing is that the hourly price is a bit high, so if I only have certain budget I will need to drop the frequency of the cleaning.

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Good help

Good help from their support to get an appointment with the chosen person.
And the cleaner was excellent, and trustworthy thanks to 100s of reviews.

25 October 2021
Unprompted review
Rated 1 out of 5 stars

This is such an unprofessional and…

This is such an unprofessional and unreliable service, I booked a cleaning appointment and it was on Sunday and the cleaner didn’t show up and they didn’t communicate anything with me and it wasted my whole day waiting and because the cleaning didn’t happen, I suffered a €100 fine next day because I was moving out of the apartment and it had to be cleaned professionally

27 September 2021
Unprompted review
Rated 4 out of 5 stars

Great platform

Helpling is a great platform, easy to navigate and with quick results. Our cleaner was easily contacted and the appointment subsequently arranged. The cleaning was done well, proactive and friendly attitude. Overall we are very pleased with the result

9 September 2021
Unprompted review
Rated 1 out of 5 stars

No help from Helpling

Last cleaner from Helpling was wholly incompetent. When I complained to Helpling, I got a "it's not our problem" response. Entirely unhelpful. Would not use them again.

18 August 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Everything was great. Easy to book and great communication. Will use again.

17 August 2021
Unprompted review
Rated 1 out of 5 stars

The website has major glitches and bugs…

The website has major glitches and bugs that makes it unusable

Update: I am not working for you. Test your software yourselves

8 August 2021
Unprompted review
Helpling logo

Reply from Helpling

Hi Ramy, thanks for your message. Could you please contact us and tell us where on the website you experience glitches and bugs? Kind regards. Helpling

Rated 5 out of 5 stars

I love using Helpling

I love using Helpling. I was so busy these days and coul d not clean my house on my own. With the help of Helpling,my house is now very very clean and i am very satisfied with their service. Also their customer service is very fast with replying and answering all my questions.

6 August 2021
Unprompted review
Rated 5 out of 5 stars

It's a great help to find a cleaner

I've been enjoying very much working with Helpling. Easy to search for a new person, and also easy to quit. A lot of information is available that helps to choose a cleaner and the customer service is fast replying back and proving support if needed.

26 July 2021
Unprompted review

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