Alexandra is a real life savior and did a very good job on cleaning our home. Alexandra is very independent and cleaned everything thoroughly and according to our wishes and needs. We were very impres... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helpling is a great site to use because it is easy to manage and you can schedule your appointments as it best fits you. If you are on holidays it's possible to cancel the appointment and if you need... See more
Worst cleaning company ever. Booked with them several times within a month. Each time, either the helper doesn’t show up, or shows up hours late or ends up going to a different location. I kept bookin... See more
I hired helping recently for the moving out cleaning of our rented unit. The Girls did a fabulous job, they were open for suggestions and inputs. It was a great n hassle free experience. Helping has... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Life saver!
Helpling is a life saver! They also have great customer service and you receive a response after a very short amount of time. One downside is your cleaner might let you down last minute, but once I reached the customer service they helped me immediately and I found a new, reliable cleaner.
Easiest way to get cleaners
Very efficient and easy to use app. Within 4 hours from my request I had already a booking! The cleaner did a very nice job. I will definitely use the app again!
Great service!
Great service! Super easy to book, affordable prices, a very professional cleaner and a spotless clean home in 3 hours! What more could you ask for?! Helping services are here to stay for my home.
Perfect service!
Celeste did a great job
Celeste did a great job. She was friendly, communicated well, and went straight to cleaning. An extra thanks to her for the time she spent in my kitchen. My stove top grates have never looked so clean. Thank you!
Happy with cleaning!
Victoria was perefect on time and cleaned very well. She also did some extra things like tidying up laundry and cleaning areas I didn't specifically mention.
Nice service!
Helpling is good platform for a…
Helpling is good platform for a flexible cleaning job. There is no stress. You choose the appropriate days and time you wish to work. At least 3 out 5 customers you react to becomes your customers. It's very reliable and flexible
Helpling is a poorly built app with…
Helpling is a poorly built app with serious dark patterns.
Easy to get on, hard to get out.

Reply from Helpling
Helpling saved me many times when I…
Helpling saved me many times when I needed extra help with cleaning my house! Haven't used the other services they offer but I'm very happy with how the app works!
Very good and quick customer service
Very good and quick customer service, easy to use website and so very happy with our cleaning support so far!
Not really good platform for cleaners
Not really good platform for cleaners. You only received 11.50 euros per hour(they will give you rates based on your experience and location) and they charge the client more than 3 euros per hour as well. I talked to one of my clients and she thought it will be all given to me. Payment is also very bad. I cleaned almost three weeks ago and until now I havent received the payment. And when you want to do an early payout they will charge you 4 euros. We worked hard for that money, how can you charge us for taking our hard earned money that we actually deserve.

Reply from Helpling
Helpling top cleaning service in Amsterdam
Helpling helped me to find a reliable cleaner in Amsterdam who pays attention to details and a seamless platform to schedule cleaning. Highly recommend for people who have multiple properties to manage and need deep cleanings. Top service ! Good customer service
Very bad experience.
Very bad experience.
Cleaner was late, very slow (admitted by the cleaner). It was still dirty afterwards and there were scratches on the windows.
Not only was Helpling willing to reimburse the payment partially, I was responsible to cover the damage OR put it on the insurance of the young, unexperienced Spanish girl (of which Helpling gave me only the phone number).

Reply from Helpling
Smooth experience
I had a smooth and easy experience booking my first cleaning through Helpling. I particularly appreciated the amount of information about the cleaners and the possibility of selecting multiples, and I was able to find a very good match.
Really easy to use service
Really easy to use service. Booking someone was simple, everything was communicated very clearly and the additional material provided really helped make the process of explaining what/where to clean much easier. Very happy.
Helpling is a great app to find vetted…
Helpling is a great app to find vetted and reliable cleaning help. Profiles of cleaners and transparent pricing makes it a a great tool - whether one off clean or repeat cleaning services. Highly recommended
Easy to use app
Easy to use app. I have already recommended it to a friend. I will continue using the service through the app regularly.
Super customer service
Super customer service. Quick to change things up, provide help and fix any admin issues.
Client-friendly platform
Helpling has a user-friendly website, making it easy to shift appointments if needed. The communication with Helpling is prompt and helpful. All the cleaning staff we have obtained through Helpling have been professional and hard-working. In particular our current cleaner, Quincy, is a pleasure to work with, cheerfully accommodating our needs as working-from-home professionals.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







