Helsinki Card Reviews 112

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Basically it's a great thing if you don't have to worry about whether you have the right ticket on the bus, tram or metro, you can go anywhere and many sights are included. However, many attractions a... See more

Company replied

Rated 1 out of 5 stars

At the moment there are no bus tours included and the boat tours dont operate as usual due to a flight show, so the card is not worth the price at the moment.

Company replied

Rated 2 out of 5 stars

Due to seasonal factors I was not able to enjoy the card to the fullest extent. My visit was in late-ish October. I'm not sure there was value in the card.

Company replied

Rated 1 out of 5 stars

Don't use it on Monday. Most museums are closed.

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Free entry to 30+ top Helsinki attractions including a hop-on-hop-off sightseeing bus tour. Helsinki Card Official Site.


Contact info

2.0

Poor

TrustScore 2 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Beware seasonal cutoffs

Due to seasonal factors I was not able to enjoy the card to the fullest extent. My visit was in late-ish October. I'm not sure there was value in the card.

18 November 2019
Unprompted review
Helsinki Card logo

Reply from Helsinki Card

Dear Wgcla,

I´m sorry to hear that the Helsinki Card didn't reach your expectations, but I still hope you enjoyed our city to the fullest, during your visit.

As provided in your Guidebook and online, a few of the attractions are only available during the summer season. However, there's two sightseeing tours and several attractions and museums available all year round.

We recommend to read the guidebook carefully to avoid disappointment.
Hope to see you in Helsinki soon again!

Best regards,
Noora
Helsinki Card team

Rated 5 out of 5 stars

It was a perfect way to see the city

It was a perfect way to see the city! It allowed me to check out places I normally wouldn't have and saved me a good bit of money. Would highly recommend!

The only downside, is I wished there were longer durations of time. I was there a full week and had to choose which 3 days I wanted to start using my card.

14 November 2019
Unprompted review
Helsinki Card logo

Reply from Helsinki Card

Dear Alexa Jean,

Thank you for taking the time to review Helsinki Card and giving us valuable feedback.

I'll hope we are able to offer extended days for Helsinki Card next time you're visiting the city. Welcome back!

Best Regards,
Noora
Helsinki Card Team

Rated 5 out of 5 stars

a nice tool visiting Helsinki

It is very convenient for foreign visitors to spend several leisual days in Helsinki with is card, the main sightseeing spots and transports are all included, you just go anywhere you want to go , see anywhere you want to see, it is really awsome!

4 November 2019
Unprompted review
Rated 5 out of 5 stars

A great value card for the tourist spending a few days in Helsinki

A great value card. The best attraction is the lovely boat trip around the islands that are part of the city of Helsinki. The hop-on, hop-off bus is also good and the free public transport with the card and free entry to certain museums is great value for money! The people of Helsinki are so friendly and all of them speak English.

29 October 2019
Unprompted review
Rated 5 out of 5 stars

Very Useful

I enjoyed my trip in helsinki with helsinki card very much. Very useful and comfortable!

24 October 2019
Unprompted review
Rated 5 out of 5 stars

Had a bit of trouble locating the…

Had a bit of trouble locating the helpdesk at the airport to pick up my card, but that was because I walked straight past the escalator down to the lower floor!
Aprt from that I found the Helsinki Card to be very good value for money, managing to avail myself of over €150 worth of services and discounts over the 72 hour validity of the card. Woulf highly recommend this card if you are going to be visiting Helsinki's many museums and galleries extensively.

24 October 2019
Unprompted review
Helsinki Card logo

Reply from Helsinki Card

Dear Mr Philip Wheatley,

Thank you for taking the time to review Helsinki Card.
I´m sorry to hear that you had difficulties to find the collection point at the Airport. We'll forward this feedback to the Airpro Travel Service team and ask if they can improve the visibility of signs.

Hope to see you in Helsinki soon again!

Best Regards,
Noora
Helsinki Card Team

Rated 5 out of 5 stars

Good

Free museum, sightseeing bus, and more

16 October 2019
Unprompted review
Rated 5 out of 5 stars

Best way to get around Helsinki

Best way to get around Helsinki! The price is definitely worth it, we used it for 2 days and got to see the top attractions as well as the ferry.

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Just wish you could extend it for more…

Just wish you could extend it for more than 3 days.

14 October 2019
Unprompted review
Helsinki Card logo

Reply from Helsinki Card

Dear Ms Andra Ioana Lazariuc,

Thank you for taking the time to review Helsinki Card. We are happy to hear that you enjoyed the city!

We will take your wish into consideration. I'll hope we are able to offer extended days for Helsinki Card next time you're visiting the city. Welcome back!

Best Regards,
Noora
Helsinki Card Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look