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See what reviewers are saying

Rated 5 out of 5 stars

I felt secure the whole process, which is really important. Also, the first months rent being through hemavi guarantees that if anything is wrong upon arrival I would not lose the money - that is what... See more

Rated 5 out of 5 stars

This is a serious site. The process is clear and swift. With the interview/meeting/virtual house visit, you get to know the tenant/landlord as well as to see the apartment live. The contract is comple... See more

Company replied

Rated 1 out of 5 stars

Super expensive service. Slow service and communication refusing to let tenant and renter to communicate. I was also communicating with the homeowner with the CEO of the company as an intermediate as... See more

Company replied

Rated 5 out of 5 stars

I'll give 5 stars because the company and the agent that followed my case have been really helpful since the very beginning. The agent helped me find a place and when I couldn't stay there because th... See more

Company details

  1. Software company
  2. Online marketplace
  3. Property Rental Agency

Written by the company

Hemavi.com helps you find your new home, away from home – it’s the local friend you wish you had when moving abroad. Housing 🏠 Community 👬 and support 💬


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

90 reviews

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Rated 5 out of 5 stars

Serious site

This is a serious site. The process is clear and swift. With the interview/meeting/virtual house visit, you get to know the tenant/landlord as well as to see the apartment live. The contract is complete, with all necessary details included. The fee for the service is totally acceptable. It would however be even better if one could do more precise researches for tenants. One might also wish that more members were on the site.

12 April 2024
Unprompted review
Hemavi logo

Reply from Hemavi

Hi Hans,

We really appreciate the constructive feedback - it really means a lot to us.

We're taking your suggestions very seriously, and will do our best to improve your experience next time you use our platform again.

Regards,
Matt

Rated 4 out of 5 stars

I have had the chance to meet really…

I have had the chance to meet really nice people through my two tenants I got from Hemavi. They've become like family members and I still have a great contact with the one who now has moved out. And Hemavi's Pascal and Matthew are really helpful!

14 April 2024
Unprompted review
Hemavi logo

Reply from Hemavi

Hi Kiné! Stories like this are the reason we're really trying our best everyday to help people like you.🙏 -Matt

Rated 1 out of 5 stars

Forceful tactics

I don´t appreciate the way I was treated as a landlord on this site. I kindly asked if I could chat with a tenant just asking a question if she could agree on a specific move in date before scheduling a video call so we wouldn´t waste our time on a viewing. They said no and the chat was blocked. I also asked if I could handle the contract signing outside Hemavi and if they could disable their notifications to my phone and only use my mail as I was getting disturbed by the tremendeous amount of notifications. They refused. We had to use their contract and a viewing was only possible online with them. I felt extremely uncomfortable but they didn´t care. It seems they are only thinking about making big bucks. Their forceful tactics made me want to leave the site and I asked them to delete my account. Be like other sites and have both options for communicating with the tenants and handling contracts either on our outside the site. And in response to your feedback. Preventing the landlord for meeting the tenant outside the platform is not that risky as you claim. It is possible to handle contract signing, deposit and handling of keys to the apartment for the tenant at the same time. There can also be a identification process and a video call when signing on and off line. Also there is a verification process called bank id that you can use online to avoid scams. Other sites uses it.

26 February 2024
Unprompted review
Hemavi logo

Reply from Hemavi

Hi Maria,

Thank you for taking the time and writing a review about your experience. First of all, I am sorry to hear that you are not happy with your experience with us. We will do better in the future and we take your experience with us moving forward in order to improve.

As my coworker wrote to you, the chat isn't blocked between you and the tenant. At Hemavi, we don't have a chat system between the tenant and the landlord for several reasons. One of the main ones is the high occurrence of landlords with fake room ads trying to scam tenants, take them outside the platform and make them pay a deposit for a room that doesn't exist.

As he also explained to you, we do not allow you to use your own rental contract. Again, this is for the safety of the tenants (and landlords) using Hemavi. How will we be able to guarantee that your own contract is fair for both parties? At Hemavi, we have a fair contract that designed specifically for room rentals in Sweden that cater for all situations, and it can be signed digitally. Is there a specific reason why you wouldn't want to use our contract?

We are again very sorry for you not being happy using our service. But, with that said, I want to stress that, if you want to write your own contract, and not have the help of our team when renting out, e.g. with viewings, it is better to use another service which allows this. Hearing the feedback you've written, it sounds like we weren't a good match for each other, and we will try even harder in the future to make sure that landlords like you know exactly what makes Hemavi different, and if they should use it.

With that said, I wish you a wonderful rest of the week and I am happy to welcome you back in the future if your situation changes =)

Best regards,

Pascal Dettwiler
Founder of Hemavi

Rated 5 out of 5 stars

Personal and usable website

I used Hemavi to rent out my room and the roommate I was matched with has been a really perfect person to live with. She has become a friend and sad to see her move soon. But really nice experience to use this service. Both digitaly usable and personal with having our own support person through out the process.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

The staff is very active to broker a…

The staff is very active to broker a deal between landlords and tenants. It suggests improvements in photos and displays of the room and assists in the dialogue. The price is very reasonable and there are many available tenants.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Trust, good service, fast, best filters, great workers!

I have had the best experience with Hemavi. The service is top notch! I receive constant guidance by their support team, and my potential tenants are well informed about me and my rooms as well. Hemavi is a very versatile and personalized tool which increases trust and speeds up the selection process for all parts.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

I have really enjoyed the possibility…

I have really enjoyed the possibility of renting through Hemavi as well as having a person to help me with that. My personal assistant called me and took me through the process, which was very welcome for me as a foreigner who does not speak Swedish. I ended up finding the perfect apartment for me and moved to Sweden successfully. :)

3 September 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy service

Instant responses, really trustworthy, everything seemed safe already from the beginning. Definitely choose them if you want to book a room from abroad.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

The assistance through all my process…

The assistance through all my process was very quick and efficient. I hadn't had any good results since I found Hemavi, and the assign to the apartment was fast and pleasable. The platform is secure and easy to trust. Also, Pascal from Hemavi had done an outstanding job, which I couldn't be more gratefull. Thus, I would recommend 100% Hemavi and its service to any user.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

I felt listened to and not alone

I'll give 5 stars because the company and the agent that followed my case have been really helpful since the very beginning. The agent helped me find a place and when I couldn't stay there because the conditions were not acceptable in my opinion (hygiene), he replied and helped me even late at night. He organized a videocall with another landlord on a very short notice and found a place for me on that same day.
Although for me it shows they should check better especially if it's a new landlord working with them, it also shows they really care and don't leave you alone.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service!

I’m so grateful for the amount of help and care from Hemavi staff. They guided me throughout the entire process starting from writing my add to matching and connecting me with the right tenants. It felt convenient and secure.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Easy and perfect room within a few days

We found a room within less than a week. The landlord is extremely nice, the location is perfect, and the prices were fair. We got contacted by a mediator who organised the meetings and helped with the process. He was extremely nice, helpful, and very professional. I can only recommend this website.

13 August 2023
Unprompted review

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