Very bad costumer service. Returned orders are refused by the recipient and sent back to the costumer without refund. Make sure the size fits when you order as exchange is nearly impossible with this... See more
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See what reviewers are saying
I have bought a very nice tuxedo, the quality is great and it suits me in the best way possible. At the beginning I chose a wrong jacket size, I sent it back, I asked for another one, and I recei... See more
Delivery in well protected parcels, qick and easy. Questions were friendly answered on the phone. Puchase of textile via internet is risky becaus one has no chance to toutch the material and to check... See more
Top service, speedy delivery, easy return and exchange (slim fit was too slim for me), very reliable refund procedure and most important: very good quality for a fair price. Absolutely recommendable.... See more
Company details
Contact info
Grotestraat 156, 7607CX, Almelo
- 0546-452376
- info@henkterhorst.de
- henkterhorst.de
4.3
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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absolut top. einwandfrei
nicely laid out website, easy to follow, The Suit fitted perfectly. The quality is good, the price was reasonable and the delivery was fast, took 3 days. very pleased.
22 March 2014
Unprompted review
Perfekte Ware zum günstigen Preis und schnelle Lieferung.
Total toll!!!
20 December 2013
Unprompted review
Excellent service!
This is the way all companies should operate, good prices, good products, excellent service with speedy delivery. A good website that shows the products and details making choice and purchase easy.
7 December 2013
Unprompted review
great, quick, good price
24 September 2013
Unprompted review
met all requirements in every respect
quality +, delivery +, customer care +
19 April 2013
Unprompted review
excelent service; quality of goods corresponds to the price
Delivery in well protected parcels, qick and easy. Questions were friendly answered on the phone. Puchase of textile via internet is risky becaus one has no chance to toutch the material and to check the quality of production. Bitter taste of low quality of frack troueses was more intense that sweetness of low price.
24 February 2013
Unprompted review
not everything was top - only the tail top
I bought an evening tail coat (Frack) . the first one die not suit well, so I have to send it back and order a different size. This fits very well.
What I didn't like was that I have to pay three times for freight (orgnal, sending back and the new one.
Than I order a vest a bow tie and a shirt.
The vest is a one size fits all, however it does not fit, so I would not recommend others to buy it.
The shirts fits well.
The bow tie is from cheap production.
the elastic band of bith vest and bow tie get chapped after 5 times wearing
24 February 2013
Unprompted review
Wrong goods availability in the on-line shop
The availability of the chosen goods is not correctly reported on the web site.
I had purchased two trousers but only four days after the purchasing, with the money already taken from my credit card, I was informed that the chosen colors were not available.
The only choice I had was to take other two colors or be refunded.
This is something that should not happen whe the money of the customer has already been taken.
First the on-line shop verifies the availability of the chosen goods (size, color, etc.) then the purchase order is confirmed to the customer and the money taken from the credit card.
If the goods are not avaialble the customer must be informed and given the choice to cancel the order with no money taken from the credit card yet.
23 February 2013
Unprompted review
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