Henna Mehndi Reviews 

74
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely awful experience. Ordered suits 15 days ago and although told if ordered on my specified date it would get here for Eid. Eid is tomorrow and an absolute shambles as still in transit for 2 d... See more

Company replied

Rated 5 out of 5 stars

I like the variety of the clothes. There is both modern and more traditionel clothes. Its possible to buy both ready made and customised clothes. The clothes are very beautiful and at... See more

Company replied

Rated 5 out of 5 stars

Henna Mehndi’s outfits are honestly something else, Each time my Popho (aunt) Orders from you it blows you away each outfits goes above and beyond every expectation! What makes Henna Mehndi outfits... See more

Company replied

Rated 5 out of 5 stars

I had such a lovely experience both in-store and online. The outfits are beautiful—modern, high-quality, and thoughtfully selected. What really stood out was the service, especially from Deba. She’s i... See more

Company replied

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(74)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer

I ordered an outfit for Eid & was so happy with the ease of ordering & paying through your website. Loved how quickly it arrived. Outfit was exactly as shown in the picture. Fitting was perfect.

5 May 2022
Unprompted review
Henna Mehndi logo

Reply from Henna Mehndi

Thank you so much for this lovely review.

Rated 5 out of 5 stars

One of the best!

One of the best online and in store experiences. Very different to the normal mass produced suits we always see. Original Pakistani style unique designs and quality fabric and craftsmanship. Have been buying for years and never been let down. The recent collection was just beautiful can't wait to get my hands on it! Never had a problem with the online service, always received parcels in a timely manner.

4 May 2022
Unprompted review
Henna Mehndi logo

Reply from Henna Mehndi

Thank you for these kind words.💕

Rated 5 out of 5 stars

Had a great experience from start to…

Had a great experience from start to finish. Awesome customer service, they always kept me in the loop about the status of my orders. Very fast shipping. Everything I ordered came out beautiful and better than expected. They went above and beyond to make sure I was satisfied with my order. Would highly recommend Henna Mehndi to anyone and will be purchasing again.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

The team is so helpful, and the owner seemed personally invested in making sure I left as a happy client. The work is fantastic and customer service is exceptional. I got many formals made from them, and they made sure everything to my liking!

25 April 2022
Unprompted review
Rated 5 out of 5 stars

An absolute brilliant customer service

An absolute brilliant customer service. I ordered two suits to the UK for Eid. They arrived sooner than expected. Prompt delivery. Great customer service. Beautiful clothes and better than expected. Due to the quick delivery i ordered another suit that is in transit and will arrive in time for Eid. Great communication from the team of Henna Mehndi. I will definitely be ordering again in the future and will highly recommend to friends and family. 👍 happy customer

25 April 2022
Unprompted review
Henna Mehndi logo

Reply from Henna Mehndi

And you always look so lovely in all our designs. Thank you for the lovely review. 💕

Rated 1 out of 5 stars

Absolutely lack of customer service

Absolutely lack of customer service! Really rude and not helpful when you get in contact! I’ve been trying to get an update on where my order is as I was told it would be dispatched a week ago and I’d get an email with details to track the order. Unfortunately I’ve not had any reply to my email since I’ve been trying to get another update. I’d avoid this place as awful service! I can see why they aren’t that popular

20 April 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service after payment…

Absolutely awful service after payment has been taken. I ordered a suit that I needed before the end of October, I enquired about a dispatch date, nothing. After a number of emails/ online forms and WhatsApp messages, I finally received a reply stating the general 2-3 week timescale. After further frustrated emailing, I finally was advised they would source a suit from their London store and dispatch it. I have received the suit and it is not adequate at all, and not as advertised. There are a number of issues, including that they forgot the scarf that I selected with the suit! I have since emailed them to request a refund, otherwise I will be taking this further. DO NOT buy from this site, absolutely ridiculous!! Complete lack of customer service.

9 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look