HenryjamesmortgagesReviews 

28
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Henry James came recommended to us and didn’t disappoint. Gerard turned our mortgage in principal around overnight and we received our mortgage offer in a matter of days. Throughout the whole process... See more

Rated 5 out of 5 stars

Gerard was absolutely amazing! So helpful, professional and quick with his responses, he was on top of everything from the get go, chased whoever needed to be chased and most importantly made mine and... See more

Rated 5 out of 5 stars

My experience has been up and down. But gerard has been absolutely fantastic and positive throughout my journey. Fantastic service, amazing communication. Very thorough. Could not fault him in an... See more

Rated 5 out of 5 stars

What can I say, Gerard has made all of our dreams come true, we are sat now in our new house and couldn’t be happier, Gerard kept us informed through everything, was super responsive even when on holi... See more

Company details

  1. Mortgage broker

Written by the company

Specialist experts in bad credit mortgages.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

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4.5

All reviews

(28)

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Rated 5 out of 5 stars

Gerard is a star

I was in need of a mortgage I managed to find Gerard Lavin and to be honest this man deserves all the credit and more the whole experience was made so easy I was made aware through each and every step of the process, I am so pleased with the service he has provided and would recommend him to anyone whom is looking for help with a mortgage he is the best much appreciated.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Gerard was absolutely amazing

Gerard was absolutely amazing! So helpful, professional and quick with his responses, he was on top of everything from the get go, chased whoever needed to be chased and most importantly made mine and my husband’s dream come true of getting us a mortgage so we can buy our first home for us and our children, we would recommend this company to anyone! Could never thank Gerard enough for all his hard work!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Gerard was amazing, ask for him

I never thought I’d be writing this review while sitting in my new home and it’s all thanks to Gerard. He was very efficient and very very patient, his work ethic is top notch. We had given up hope of ever securing our first home but Gerard made the impossible, possible. He has made our dreams come true and we couldn’t be more thankful. He deserves recognition and more for his dedication and great service. We are happy customers that will return back just for him.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

If I could give 10 stars I would

If I could give 10 stars I would. Gavin is very professional. I was kept updated constantly with the progress of my application. Without his help and professionalism I wouldn't be looking forward to moving into my new home. Thank you Gerard.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

The best mortgage advisors

Gerard at Henry James Mortgages was so helpful, he did an amazing job at getting our mortgage and we are so grateful. Gerard"s continued helped throughout the whole process to completion ensured it was easy and as stressless as possible.
Thank you so much.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Made our dreams come true

What can I say, Gerard has made all of our dreams come true, we are sat now in our new house and couldn’t be happier, Gerard kept us informed through everything, was super responsive even when on holiday! I really didn’t think getting a mortgage would be possible but he made it happen can not thank him enough for everything.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Henry James came recommended to us and didn’t disappoint. Gerard turned our mortgage in principal around overnight and we received our mortgage offer in a matter of days. Throughout the whole process Gerard couldn’t do enough for us. He responded to queries quickly and explained everything in detail and clearly. We found him to be extremely professional and made what could have been a very stressful time, smooth and simple. We wouldn’t use anyone else in the future. Thank you so much!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and Reliable Mortgage Broker

I came across Henry James Mortgages online back in December 2023 and completed the questionnaire on the evening thinking it will be at least a few days before I got any response... how wrong was I!! Gerard had emailed me back 5 minutes later with every response to what I had sent. Fast forward to January, Gerard had managed to secure our first Mortgage approval. We have now completed and moved into our first ever brought home and this would not be possible without Gerard!! From late night emails keeping us up to date with everything, and even sending our approval over late night - Gerard has been nothing but amazing throughout!! 100% recommend Gerard and Team and have hope for when our mortgage is up for renewal :)

9 April 2024
Unprompted review
Rated 5 out of 5 stars

5***** Review

5***** Review
Gerard was fantastic from start to finish. He made our dream of buying our first home go from a pipe dream to a reality with a completion date now on the horizon. Gerard was always there to answer my questions even though I can imagine how annoying I was constantly asking questions. Would really recommend Gerard if you are starting out and not knowing where to start. Thank you again Gerard!

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Does show up when promised will

I'm sure this is a great company but when it comes down to finances you wanted someone who you can't trust

I arranged a call with Gerard who promised to give me a call and never did and also never came back to me

This isn't so much of a big deal but when you shuffle your busy schedule around to make time to speak with someone who who as promised to call you it really grinds my gears

15 February 2024
Unprompted review
Rated 5 out of 5 stars

I don't think without Gerard I would be…

I don't think without Gerard I would be completing today. I've been told before I reached out to him that my chances of getting a mortgage are slim and no one really wanted to help me. Since the day I have reached out to him he did everything he could to get me on that property ladder. As a first time buyer I had no clue about anything and he took his time to explain every single detail to me and made sure I am happy with everything before taking further steps. It took a very long time due to a few reasons but he didn't give up and managed to obtain a mortgage offer for me. As mentioned before I am completing today and without him that would be impossible! Thank you so much Gerard, for your patience with me and for everything you have done to help me get to where I am now! You have been amazing!

25 January 2024
Unprompted review
Rated 5 out of 5 stars

The company has helped me to obtain a Decision In Principle and a Mortgage Offer. They have also helped me to complete the purchase of my new home.

The company has helped me to obtain a Decision In principle and a Mortgage Offer. They pay attention to my detail and advise me throughout the entire purchase process. It was a good and great experience working with the company and I am extremely happy with the outcome of my purchase.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

My experience

My experience has been up and down. But gerard has been absolutely fantastic and positive throughout my journey.
Fantastic service, amazing communication.
Very thorough.
Could not fault him in any way at all, would highly recommend his services.
He's made me so happy in achieving my goals.
So thank you again gerard.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Broker

I've just had my full mortgage offer after many attempts to try and secure a mortgage through other brokers. Because my case is a little more complex and being a single parent with two dependents my options were limited. I came across Gerard on the Internet and if I hadn't have found him we wouldn't have been moving into our new home very soon.
Gerard was on the ball from day one of speaking to him. He understood my circumstances and matched me with a lender that was right for me. Every single email I sent him he relied within minutes. He took all my stress away and gave me hope that turned into reality. I still can't belive this has happened and we finally have a home of our own. I can't thank Gerard for all he has done to help me get onto the property ladder. I advise anyone thinking of using Henry James Mortgages to 100% pick up that phone or send him an email because its the best things I've ever done. He has made my dream come true!

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Gerard secured my first mortgage 4…

Gerard secured my first mortgage 4 years ago when others had closed the door and has recently secured my remortage with another firm. Unlike other firms, you truly feel you are the only one he is helping - very personable, always ensuring you are updated and his tenacity to suceed on your behalf is commendable. I will continue to use henryjamesmortgages. A very well deserved 5 stars.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

re-mortgage

i was trying to secure a re-mortgage to buy my ex husband out of the property and things were looking bleak. High street lender would not secure me a mortgage and that's when i turned to Henry James Mortgages. I was appointed Gerard and right from the start he left me feeling i was in good hands. communication skills and response to questions were outstanding and i can not recommend Gerard and this company enough.

20 July 2022
Unprompted review
Henryjamesmortgages logo

Reply from Henryjamesmortgages

Good afternoon Gill. Thank you for the review and thank you for all your assistance with your application.

Rated 5 out of 5 stars

Fantastic

Henry James Mortgages is a must if you are looking for a mortgage. So make the smart choice and contact them today.
Brilliant friendly service, with everything explained and communicated by Gerard. Cannot thank him enough.
Definitely the best option if you are looking to obtain a mortgage as my previous experience with a bank sorting things took 6 months which made me anxious.
No anxiety this time and I will definitely use HJM in the future.

28 June 2022
Unprompted review
Henryjamesmortgages logo

Reply from Henryjamesmortgages

Good afternoon Lynn, thank you for your review. I appreciate your kind words and look forward to working with you for all your future mortgage needs.

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