I had ordered acetyl L Carnitine from here, and received an expired product. I have been following up for two weeks, even though they have been replying no solution have been reached. A very poor plac... See more
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I made online payment on 29th Nov but no response or mail was received till I made call on helpline after few days of waiting. I was again not provided any estimate delivery time nor received mail. I... See more
Such an unresponsive team, it's been a month, no update on order, I don't know if it has been moved or not. I paid 900rs just for shipping, the product was cheaper than that. This was really disappo... See more
My order received but it took a long time...and the response of Herb Pro is not satisfactory at the time of transit of my order as they didn't provide me tracking number or not replied to my mails.
Company details
Information provided by various external sources
Herbsproindia.com is the best online store of herbal supplements that provides health and wellness products of the best brands, including vitamins & supplements, beauty treatments, pet care, groceries and many more.
Contact info
India
- herbsproindia.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Still not recieved my product very bad…
Still not recieved my product very bad service
Bad Costomer support .its above 20 days…
Bad Costomer support .its above 20 days from the date I ordered , it’s not even shipped ,,
It has been more than 20 days and there…
It has been more than 20 days and there is no information about the order that I placed
Good service.
Total fraud company
Total fraud company . Will never get any product from these fellows . Pls dont buy. My 2000 rs gone
I have not received my order yet...
I have not received my order yet.... you guys are collaborated with poor courier service
7 days before my courier was moving here & there near jalandhar, still not received... m i dont what its doing at begowal post office... my destination is kapurthala which is directly proportional to jalandhar...
I’m happy with your services
If I had known this wasnt in stock....
If I had known this wasnt in stock, I would not have ordered. Your site should show this, and I wouldnt have had to needlessly fill in customs forms
Didn’t receive the package
Didn’t receive the package, it’s been 15 days
Unprofessional approach
I made online payment on 29th Nov but no response or mail was received till I made call on helpline after few days of waiting. I was again not provided any estimate delivery time nor received mail. It is only after 3 weeks when I requested over phone for refund or any alternate purchase since it was already much delayed, I received a mail (first time) mentioning that my medicine is being dispatched from US.
Very unprofessional approach.
i am yet to receive the shipment
huge huge disappointment.. never order again
There has been no information about the movement of the products. I had go message several times just to ask where my product is? The tracking details are still not given correctly. The call centre people were rude as well
I haven’t received my product yet even…
I haven’t received my product yet even after 3 weeks of follow up
I haven’t received my package
I haven’t received my package. The tracking doesn’t show any details
Very poor experience with y r company…
Very poor experience with y r company no communication last almost one month and not given any information about my delivery. Initially it was informed that deliver in 15 to 20 days but so far nothing
S-L-O-O-O-O-W SERVICE
My order was confirmed on 11th October 2019. As of this morning, the shipment status is showing in transit to India (having been dispatched from NYC day before yesterday, i.e., 30th October 2019). Also, 24th october is when the courier partner has received the shipment instructions from you. 13 days to dispatch an order and then a further 6 days to actually leave the US is not acceptable. Will not be using herbspro again for sure.
No proper care after ordering.
No proper care after ordering.. no proper updates... not even responding to mails....
Expected delivery date too mch late.
Expected delivery date too mch late.. above 1 month time
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