Hermes Sale Reviews 90

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I finally ordered on the the authentic quality bags, I am so particular with details (stitching, leather, proportions, etc.) and I am absolutely blown away. It’s my favorite bag to use daily, I feel s... See more

Rated 5 out of 5 stars

I just received my third bag from Hermes Sale, and it won’t be my last. They do gorgeous work, especially with their authentic quality bags - they are fantastic. Tracy who leads their customer service... See more

Rated 4 out of 5 stars

I was very hesitant at the beginning and was worried if it is not a legit website. However, Tracy has been very patient and communicative. Initially, I ordered the machine stitched birkin but then de... See more

Rated 5 out of 5 stars

Dear Tracy, you are a much wonderful person - your customer service was outstanding. The real product is better than the original ( Wallet Dogon Due) - the delivery service perfect. Please go ahe... See more

Company details

Written by the company

HermesSale.ee offers the highest hermes quality handbags in this industry, 30 days return policy, 256-SSL, customs trouble free guarantee all together makes your shopping experience excellent.


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4.8

Excellent

TrustScore 5 out of 5

90 reviews

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Rated 5 out of 5 stars

Excellent service and quality!

I was in contact with Hermessale about ten years ago, ordered a belt and a Dogon Duo in orange clemence. The items I received were superb, I am a long standing Hermes customer and very picky by nature. I used the Dogon to pay in the Hermes store for years and no SA saw that it was a copy. One SA even complimented me on it by stating that this Dogon was in such a good condition which truly showed the quality of Hermes, (!!) The leather and the stitching was very nice, leather soft and color genuine and the hardware perfect (clue de selle, palladium) and all this did not change during use over the years.

At that time, I ordered over the homepage without detailed contact on the item to the service team. And in these days, more than ten years ago, the problem was that no shipping to Germany was possible and also not to the Netherlands. So I had to had the items shipped to a friend in the US and picked them up when visiting, This was one reason why I did not come back to Hermessale in the past.
The other was the required payment via Western Union which was very inconvenient at that time.

Now, after the last Hermes price increases in 2023 and 2024, I was kind of annoyed with Hermes`prices sky rocketing! So I contacted Hermes Sale by email again, still under the name Tracy, and was very happy to find that (a) they would now ship to Germany and (b) payment by Wise is an option - very easy (obviously, they take a fee and that from the customer, other than credit cards or paypal).

So, I ordered two Rodeo Pegase. I had soooo many questions and asked for this and that info and photos. And Tracy was extremely patient, never missing a single email question, always to the point and always so helpful and honest! I received upfront fotos before shipping. With one item I was not entirely sure whether I did or did not see an unperfect part of the stitching. So I was send more photos . incredible effort for this small amount of money! At the end, I ordered,

Again, the information what to do on Wise was detailed and clear. I received tracking information but Tracy monitored this, too. In a short term my Rodeo pegase were delivered safely due to the good packaging and I love them!! And on the day of delivery, Tracy proactively approached me to find out whether I was happy.

I have one original and two copies of Rodeo Pegase now and I could not tell any difference! Leather so soft, stitching so well done! Wonderful colors!

Currently, I am in the ordering process of other items (bags) and again,Tracy helps with photos and answers and is always helpful, never misses out on one item and ever so friendly! And really, I am demanding, sigh. They are really experts in the field of bags!!

Overall, Hermessale is a five star experience in all aspects: service, quality of product, packaging, delivery. I highly recommend them!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Definetely Recommended!!

I ordered a kelly 32 and the quality is simply amazing, the leather is great and the bag is perfect in every little detail. Customer support is also really good, my bag was damaged during shipping but I contacted the seller and they sent me a replacement free of charge. I will surely be buying again!

7 June 2023
Unprompted review
Rated 5 out of 5 stars

LEGIT SELLER

I admit I was a bit nervous placing an order especially because I had to pay using Western Union with no buyer protection, BUT Tracy came through. My custom order Kelly arrived in 2 months and she sent me detailed photos of it prior to shipping. Tracy, thank you so much for the wonderful buying experience! My Kelly looks like a dream. Until next time!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Tracy was wonderful to work with. She paid attention to details and was responsive to my inquiries throughout the purchase journey. Rest assurance you'll get your quality products.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Decent Quality, excellent communication

I waited a few weeks before writing this review so I could use the bag for a solid three weeks. Customer service-wise, Tracy is great. The bag arrived in a very tightly packed box and the handles were slightly bent as a result but overall, the quality of the construction appears pretty good and accurate. The bag has a lovely leather scent to it. I would recommend going for the fully handstitched version simply because if it's such a good replica, you might as well go all the way. But for a first try, I reckon the handstiched exterior and machine stitched interior will do. Give yourself about 4 weeks from order to receiving the product.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

They under promise and over deliver

They under promise and over deliver! I received my package just in time and the products were impeccable. Tracy gives great guidance and makes sure you know the exact products you're ordering prior to shipping. She's the best. Thank you so much.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Tracy is amazing

Tracy is amazing! She is super responsive and the bags are amazing. Quick shipping and great communication. Have ordered three times and am more happy every time!

11 August 2022
Unprompted review
Rated 5 out of 5 stars

My purchase is stunning

My purchase is stunning, simply stunning. I do highly recommend this store and entrust the impeccable services and guidance Tracy will provide you.
Yes the prices are relative to the quality which includes boxing and shipping - you won’t be disappointed!
Thank you Tracy

28 July 2022
Unprompted review
Rated 5 out of 5 stars

I was very nervous about spending so…

I was very nervous about spending so much money without seeing the bag but Tracy was always happy to answer all my emails. She sent photos and reassured me
I finally bought the top of the range Evelyne and it arrived today and I am thrilled with the quality! I would be very surprised if anyone will know it’s not a real one ! It came in the orange box with all the Hermes dust bags . I am very happy Thankyou Tracy

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Quality Bags

Tracey was fantastic, responsive and helpful. Order was acknowledged right away and updated throughout the process . Shipped right away. Bags are absolutely gorgeous! Will definitely order more. Thanks!

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Received my lovely Birkin bag yesterday and am very pleased. Tracy was wonderful to work with and answered all questions quickly.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

I purchased an orange Evelyn bag

I purchased an orange Evelyn bag. The bag is superb quality. I have a real Evelyn and there is no difference in quality and structure. Tracy was excellent in communicating. I would buy again!!! Excellent experience

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Hermes Birkin Clemence 35cm was an…

Hermes Birkin Clemence 35cm was an excellent purchase. The communication was excellent. I will buy from this site again. The only caveat is that the lock and key were gold and the hardware on the bag was silver.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

The best!

I recently purchased the Kelly 32cm in orange with GHD. This is probably my 5th bag purchase from Tracy; I would not keep coming back if they were not superb quality. I had an authentic Hermes bag in the past and after finding this site, I would never spend the money on the real thing. Tracy is the best and their bags are beautiful so don’t hesitate ladies!

19 May 2022
Unprompted review

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