I was hesitant at first after looking at Facebook and seeing the people oddly enough complaining about getting bad starters(after I’d already ordered a starter). But the price was great shipping was r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never received my part, both USPS and Hex claimed no wrong doing, the delay cost me time and money waiting on a part that never came. Hex's customer service is terrible,as in either pure AI or robot t... See more
Hex Auto Parts has delivered solid dependable automotive parts at excellent prices to me in now my second experience with them. I have found their shipping to be prompt and efficient. Excellent Pri... See more
Great price for 1 wire alternator, it works works well. Ended up having to connect an extra wire for the regulator to the ignition circuit so that it would charge, but that wasn't a big deal and is t... See more
Company details
Written by the company
Welcome to Hexautoparts - a best place for parts and accessories of car, truck, ATV, Motocycle, Boat and Mower by a leading company Bizslink LLC. Our company own the brands MaxMotosports, HexAutoparts, ForevRunMotor which offer more quality and service online. We have proudly claimed that our standard Moto Parts and Performance accessories meet or exceed OEM specifications. And we offer all items at competitive price and free shipping. Our leading categories are Auto/ Motor Brake Pads & Rotor, Motor/ATV Chain & Sprocket, Drive Shaft Axle, Motor Starter,Wheel Spacers, Control Arm, AC compressor, Sensors etc.
Contact info
3011 Pasadena Fwy Ste 150, 77503, Pasadena, United States
- 346-537-8586
- sales@hexautoparts.com
- hexautoparts.com
3.5
Average
717 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was just what I ordered the…
The order was just what I ordered the price was very good the delivery was right on time I was very happy with the transaction and will recommend you highly.
6 September 2022
Great price and works great… Thanks!
2 September 2022
Great Parts store!.Very reasonable prices and a nice…
Very reasonable prices and a nice website easy to navigate!I also liked the prices extremely very good I saved almost 50 percent on a starter!The only thing that was not as good was the shipping speed was not here wen it was sopose to be.Otherwise great parts store!!
29 August 2022
The part worked as expected it set…
The part worked as expected it set perfectly and I was very impressed that I did not have a core or have to send back a core as shipping is very expensive it was a very fast shipment and the part works just as good as the OEM version
29 August 2022
2004 accura AC compressor was damadge…
2004 accura AC compressor was damadge when dropped off from my porch.
13 August 2022
Great service
The ac compressor was verified correct to fit my car,It was delivered in a reasonable time for a great price. I would definitely look here first for parts for my next car repair. Very quick response from customer service.
Thank you so much
3 August 2022
Said part was in stock then received…
Said part was in stock then received email it wasn’t. Very disheartening.
1 August 2022
Reply from HexAutoParts
Hi, sorry for the inconvenience. Pls accept our apologies.Could you pls give us another chance to correct it?
Regarding the shipping status,all of your order information will be download by the time you finish your payment, and then our mate will print the order information out in order to ship these goods to ,it will mark as shipped when we create a label, when our shipping mate arrange the shipment, they found there is no stock.That's why it's shipped but we didn't send it out. So sorry for the confusion.Also, we will improve the inventory in avoid same problem.
For your case,we have issued you full refund,have you received it ?
Also you could enter coupon code “SHOPHEX” on Checkout Page to receive $3 off when your order over $30 in the next transaction.This is a small discount that we want to make you happy.
We are a growing seller,there are still many places need to be improved, we will do better in future.
Anyway,sorry again for the inconvenience.
Great pricing
Amazing prices that are low and affordable.
Shipped fairly quickly and was free shipping if I need more car parts will definitely be going through them again.
15 July 2022
The people are nice and professional
1 July 2022
Delivery fast item made to perfection
25 June 2022
The worst wheel spacers I have ever…
The worst wheel spacers I have ever had. The studs are paper thin. Torqued to spec I have had 3 studs snap in half. DO NOT BUY
23 June 2022
Unprompted review
Great customer support
Great customer support. I ordered a part but then found the part locally and they were fast to refund.
13 June 2022
Unprompted review
The product was defective it ran 6 days…
The product was defective it ran 6 days have sent multiple emails and no response in warranty or to get a refund will not deal with them again pis poor customer service
5 June 2022
Reply from HexAutoParts
Sorry to hear that.But we double checked we never receive your emails before so we didn't know your starter is defective.As a seller,it is certain that we respect our warranty.We have contacted you and waitng for your reply.Pls don't worry,we will always be with you till your problem solved.
Got wheel spacers that wouldn't fit my…
Got wheel spacers that wouldn't fit my ranger. They said it would in discretion but didn't. Ask for a return # 3 time my only Response was for me to sell them and order some more. No phone # to get a hold of anyone, everything by email. Terrible Experience, DON'T RECOMMEND!
2 June 2022
Reply from HexAutoParts
Sorry for the unhappy shopping experience.Pls accept our apologies.Could you pls give us another chance to correct it?
When to chose the correct wheel spacers,the model of vehicle is just for reference, thickness,centerbore,bolt pattern and thread/nuts are also important specifications. Have you check the above specifications before you ordered? From the previous message,we know you need 1 inch spacers but they are out of stock now,so we couldn't arrange a exchange for you. Have you returned them to us ? If so,could you pls tell us your return tracking number ?Then we will check with our warehouse and issue you the refund in time.Any further problem,you could contact us via website message.
Don't worry we will always be with you till your problem was solved.
complicated procedure
1 June 2022
Reply from HexAutoParts
We mean no offense, but square pay remind us your payments are still at high-risk. At this moment we couldn't confirm you have authorized this purchase and if the cardholders belong to you.Because of the high risk, so we contacted you via emails many times to confirm you have authorized this purchase before shipment.
Since you didn't reply us in time so there is delay in shipment.Anyway your package was delivered.Hope you could understand.
Best regards.
Hex Auto
Thank you so much for helping me the starter I got for my daughter's car 🚗 is perfect. I truly do appreciate you the price was very affordable and the delivery was quick and simply amazing upon arrival.
I would like to say keep up the great work guys you truly helped us out in our time of need I never heard of you but when I googled looking for a starter your information came right up and I am so glad I chose your business.
Thank you again and blessings to your company.
J.C
13 May 2022
Reliable Service
I have a 99 Accord and love that Hex has common parts for this in stock. This is the 2nd time ordering from this site and I love it. Keep up the great work!
12 May 2022
Reply from HexAutoParts
We feel so sorry for the unhappy shopping experience. Pls accept our apologies.We received your payment on April 16, 2022, as we do not work on weekend, there may be a little delay for your shippment. When we were back to work, then shipped your item out via UPS 1Z975F45YW09091530 on April 18. We notice your item due to operating conditions, your package may be delayed on April 21 but finally it was Delivered On Saturday, April 23 at 12:09 P.M. at Mailbox.
As a seller,we also hope you could receive your item soon.Hope you could understand.
For your review"no good wrong part",Could you please tell us more details about your problem ?
May I know the Year, make, model, engine of your vehicle and the OEM number of your original one? Then we can help you check the Compatibility. Any further problem,you could contact us via website message.
Don't worry we will always be with you till your problem was solved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.