Hey Baby 4D Reviews 

2,312
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally warm, friendly staff and welcoming receptionists who make everyone feel completely comfortable and relaxed from the very beginning. Sonographers are often described as highly professional, thorough, and reassuring during detailed scans, taking plenty of time to explain each image clearly and patiently. However, some customers also noted distressing experiences during difficult moments, citing a concerning lack of empathy, rushed aftercare, and poor communication regarding sensitive medical results. A few reviewers were additionally disappointed by unreliable information, unsuccessful blood test attempts, or incorrect gender predictions provided during their visits.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their warm, welcoming, and... See more

User experience

Clients share positive opinions on user experience, describing the visits as reassuring and special.... See more

Service

Users describe positive interactions with service, highlighting friendly, welcoming, and professional staff... See more

Location

Consumers find location to be positive and easy to access. Reviewers frequently highlight that the facilities... See more

Product

Customers report deeply satisfying experiences with the scan product, expressing immense joy in seeing their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So caring, polite staff, smiles all around! Comforting and compassionate! Amazing service, not rushed… clearly explained everything. Visited for my first baby and now my second! Will always come back... See more

Rated 5 out of 5 stars

We had an early reassurance scan with hey baby . Unfortunately it was bad news for us but everything was explained and the lady who scanned me was respectful and compassionate . They even sent us some... See more

Rated 5 out of 5 stars

Another amazing experience in Radcliffe! We booked again but this time for a 4D scan with Smitha. Super friendly staff, Smitha is an absolute credit to the team at Heybaby, she took so much time and... See more

Rated 5 out of 5 stars

What a gorgeous and unforgettable moment. Right from the lovely and welcoming women at the front desk down to the sonographer who spoke all the way through the scan, telling me and my partner about... See more


Company details

  1. Pregnancy care centre
  2. Maternity Shop

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,312)

369 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional-amazing experience

Everything was amazing and very professional! Starting with the location, which is very easy to access with free parking just in front of the building. Very clean and very calm atmosphere since i stepped in. The sonographer lady was incredibly welcoming, caring and patient. I was pretty nervous and she managed to calm me in just 30sec!! The scan was very comfortable, you get a little cover on your knees so it makes it very cosy. Everything on the screen was explained, every single detail of the baby scans and more! After the scan, a full report was sent to my email. It was perfect. Overcame my expectations. Highly recommend.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Caring and compassionate.

So caring, polite staff, smiles all around! Comforting and compassionate! Amazing service, not rushed… clearly explained everything. Visited for my first baby and now my second! Will always come back here! Fully recommend to all my family and friends.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

We had an early reassurance scan with…

We had an early reassurance scan with hey baby . Unfortunately it was bad news for us but everything was explained and the lady who scanned me was respectful and compassionate . They even sent us some details for support services which was much appreciated as the contact we had afterwards from the nhs was disappointing. Would highly recommend hey baby clinic

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Hey Baby is such an amazing service

Hey Baby is such an amazing service! All the staff are amazing, they look after you and help you to feel reassured. We want to thank the team and Hey Baby for everything you do!!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Great place and amazing people

This is my first baby, I was told I might never have a baby. Due to NHS rules who don't do any scans before 12+ weeks I got an appt at Hey Baby. They were lovely from beginning to end. The place was really clean and professional and I feel you get a lot for your money. For me thiw scan meant so much to me and my husband to see our baby was there, see the heartbeat. I cant thank them enough. Highly recommend this company and if i wanted another scan I wouldn't go anywhere else.
Rebecca S

5 September 2026
Unprompted review
Rated 5 out of 5 stars

All the team are amazing!

All the team are amazing!! David the sonographer is very knowledgeable and makes you feel incredibly at ease during the experience. Thank you Hey Baby 4D Barnsley ❤️

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Lovely company. They handled our scan with sensitivity and checked what we needed and what would make the experience better/easier for us. Comfortable, pleasant facilities, everything on time, staff were all lovely. Plenty of parking and location was easy to find. Great communication before and after scan. I highly recommend them if you are looking for a private ultrasound.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! David was the most wonderful gentleman and the girls on the desk were so welcoming and made us feel at ease both times we’ve been! Thankyou!!! ⭐️⭐️⭐️⭐️⭐️

30 August 2026
Unprompted review
Rated 5 out of 5 stars

So happy with this process!!!

So happy with this process!
Never been to anything like this, felt so comfortable and got some really lovely pictures! Highly recommend and it gives you so much reassurance!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience

Staff were very friendly and accommodating. The scan was well explained by the technician, she checked everything while simultaneously explaining what it means.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! From the moment we arrived, the staff were so friendly, welcoming and professional. The sonographer was lovely, patient and made us feel completely comfortable throughout the scan.

Seeing our baby moving on the screen was such a beautiful and emotional experience. We really enjoyed every moment and loved the scan pictures and digital images we received.

Everything was explained clearly and we never felt rushed. Thank you Hey Baby 4D Radcliffe for making our experience so special and memorable. ❤️

Highly recommended

23 August 2026
Unprompted review
Rated 5 out of 5 stars

We have a fantastic experience at Hey…

We have a fantastic experience at Hey Baby in Warwick. Staff were friendly and compassionate from the moment we walked in. Sonographer Darlington was very reassuring and eased our worries straight away. He gave an in-depth scan explaining each image and measurements. The gift bag we were given after our scan was a lovely touch which added to the already fantastic experience. Would definitely use their services again and recommend to other expecting parents to book with them.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Flawless!

Flawless!

Laura, Tilly & Tobi are exceptional. We’ve been for a dating & gender scan now and each time we’ve had an incredibly positive customer journey and experience. The team are welcoming, warm, pleasant, informative and genuinely good people that help to make the environment as pleasant and enjoyable as it should be.

The ladies even helped me with my proposal following the gender scan. They really do put the customer first and ensure you have a great experience.

Tobi, the sonographer is lovely. Well mannered, great energy and an all round top man. I couldn’t imagine anywhere or anyone doing a better job.

To Laura and Tilly, thank you again - you are both great and a real credit to Hey Baby Hull.

If you’re a potential customer hesitant on booking, don’t be. The team are fantastic.

Thanks again Laura, Tilly & Tobi.

Emelia & Ray

22 August 2026
Unprompted review
Rated 5 out of 5 stars

David the sonographer was very…

David the sonographer was very welcoming and professional explaining everything to us. I was there as “grandma to be” and it was teally. special. Thank you to Hey Baby for such a wonderful experience xx

22 August 2026
Unprompted review

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