HeyCarson 

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Rated 1 out of 5 stars

I have never felt more outright harassed by a company. Like, seriously, you CANNOT unsubcribe from their annoying emails.. years after having done business they are still, to this day, annoying the... See more

Company replied

Rated 5 out of 5 stars

Carson is the answer to our development woes prayers. For years we struggled getting any updates and changes for our websites done quickly and efficiently. Finding the perfect in-house developers is t... See more

Rated 5 out of 5 stars

Worked with Abinandh at heycarson on a custom job - this guy and these guys know their shopify code! Excellent knowledge, reasonable pricing, perfected to my liking in three rounds of feedback. The be... See more

Rated 5 out of 5 stars

We recently engaged the team at Carson to build a feature for our Shopify shop. Their team quickly put together a fair cost estimate and timeline. The work was outstanding! In fact, the solution they... See more

Company details

  1. Web designer
  2. Business-to-Business service

About HeyCarson

Written by the company

HeyCarson is a leading Shopify expert team and hub for growing Shopify brands to handle short-term projects, recurring needs, and full-time Shopify work.

Since 2015, HeyCarson has fielded over 100,000 requests, and been a trusted development and design partner of nearly 35,000 brands building on Shopify. We’ve grown and fostered the largest unofficial Shopify merchant community on Facebook (117k members) and we are the highest-rated of over 800 official Shopify expert teams.

Our business model and approach have changed the way brands connect with Shopify experts, even inspiring product decisions by Shopify themselves. Our customers love collaborating with us in our client dashboard, we think you will too. We’d love to work with you on your next project.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Putting in the extra work to ensure a positive experience

UPDATED 11/23/21:
Extra effort was put in to resolve my initially negative experience. Aleksandra was incredible, providing world-class service and updates as the team resolved the initial issue. Mistakes happen. Aleksandra and Hey Carson put in the work to make sure that the mistakes were corrected and did so with excellent communication and service.

ORIGINAL:
After reiterating multiple times not to apply any changes to the live theme, the live theme was edited. And initial inquiry was still unresolved.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent work and communication

Carson, in particular, our designer Thiago, did a fantastic job on our tasks. This was our first experience with Carson and it was everything we hoped for and more. Thiago was wonderful with communication. He completed the tasks in a timely manner and went above and beyond to make it an overall easy experience for us. Would definitely work with him and Carson again. Highly recommended!

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Thankful!

Thank you so much for the shop pay installment
installation on my online store. Hopefully, this will help with my online sales. You guys did it so fast and were very professional.
Thank you so much again.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Team!

Pretty amazing team there! Ended up spending a fraction of the money with them because they are so efficient. Plus we were actually able to get stuff done. Don't waste your time with cheap programmers that don't know what they're doing - you'll end up spending way more money. We have an extremely complex shopify store and when glitches arose while making modifications these guys fixed the glitches without any extra charge! (30-day warranty policy)!
Amazing!

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Great work!

The team from Carson was fast, thorough and most importantly, did exactly as asked. Will work with them again as needed.

20 September 2021
Unprompted review
Rated 5 out of 5 stars

First Task Compl6

I'm new to Carson, but loyal to Shopify. The reviews were promising and I enjoyed exploring the marketplace of little edits they can make. I chose to get a loader gif for my site. It isn't the ideal, but I learned after the fact that complex custom designs are beyond their capabilities. Unfortunately, I had to settle for less than my vision. I'm not taking anything away from them; service, quickness of reply, and professionalism are completely outstanding. I will be a returning customer, just with better management of my expectations.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

Shopify Shop Pay Setup

Change requested was implemented as outlined, well within timeline, and without issue. Literally no effort on my part which was great. Thank you!

16 September 2021
Unprompted review

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