Ordered on the 14th December. It’s now the 28th. Did try to send lots of emails to different email address but was all sent back… Not taking into account the Mail was on strike for 1 day lol ..Fina... See more
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See what reviewers are saying
Fast delivery. Very pleased with purchase as was my partner whom it was for
Ordered anniversary gift from Hey Chimp excellent value for money good service will use again for birthday gift.🌟🌟🌟🌟🌟
I had ordered a personalised birthday card for my granddaughter but when it arrived was extremely disappointed that the message I'd asked to be put on the card hadn't been printed properly in that the... See more
Company details
Written by the company
Personalised Greetings Cards and Prints for all Occasions
Contact info
Office 3B, Keer Park, Warton Road, LA5 9FG, Carnforth, United Kingdom
- help@heychimp.co.uk
- heychimp.co.uk
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The birthday card was of good quality…
The birthday card was of good quality and arrived very quickly.
Would recommend this company.
13 April 2023
Thank you Hey Chimp…
Ordered anniversary gift from Hey Chimp excellent value for money good service will use again for birthday gift.🌟🌟🌟🌟🌟
11 March 2023
Highly Recommended
Great gift the recipient loved it. Good quality came quick and was able to get assistance quickly with no fuss at all
8 February 2023
I still haven't received the card I…
I still haven't received the card I ordered. 12/2/2023 .
Just a update got a refund for my card . Thank you .
27 January 2023
Reply from Hey Chimp Ltd
Hi Mary. We understand that you have not received your order and this is because your address was missing the house number in checkout. We have emailed 3 times regarding this and also tried to contact you by phone. As we could not send this without a house number your order was refunded. Please check with your bank to confirm and if you have any further questions please contact help@heychimp.uk. Thanks
A big disappointment unfortunately
I had ordered a personalised birthday card for my granddaughter but when it arrived was extremely disappointed that the message I'd asked to be put on the card hadn't been printed properly in that there wasn't any spaces between some of the words. It's useless now and I can't send it. I tried to generate a return for a refund and have been sent a message saying that's not possible!
1 February 2023
Unprompted review
Reply from Hey Chimp Ltd
Thanks John, we appreciate your feedback
Reply from Hey Chimp Ltd
Thank you Helen, we appreciate your feedback :-)
Takes time to arrive but it’s awesome
Ordered on the 14th December. It’s now the 28th. Did try to send lots of emails to different email address but was all sent back…
Not taking into account the Mail was on strike for 1 day lol ..Finally today was delivered
Loved the card, just shame about the time it took. Definitely order again but order before and long before I need it .
14 December 2022
Reply from Hey Chimp Ltd
Hi Clair and thank you for your feedback. I see from the tracking it took 5 working days to arrive just 2 days over the original estimate. Please accept my apologies for the delay in the delivery through Royal Mail. I've double checked all our email addresses and they're all working so if you have any further queries please contact us on help@heychimp.uk. Thanks
Reply from Hey Chimp Ltd
Thank you Melanie. Have a wonderful Christmas and New Year
Great cards!
Love the cheeky card something a bit different from the usual run of the mill birthday cards!This is my first order but will definitely be back!
16 December 2022
Reply from Hey Chimp Ltd
Thank you Gillian. Have a fantastic Christmas
Loved the card
Loved the card , I always like to send special ones to family , thank you
8 December 2022
Reply from Hey Chimp Ltd
Thank you Mrs Dyson, have an amazing Christmas :-)
Not received order
Not received order, yet received this feedback form. Tried to email you rather than leave a crap review… email bounced back as undeliverable
14 December 2022
Reply from Hey Chimp Ltd
Hi Tina, I'm sorry to hear that you have not received your order. This was dispatched on the 7th December with a delivery aim of 2 - 3 working days (excluding strike days). There have been 4 strike days since dispatch including today so your order is currently running 1 working day late in Royal Mail's network. I trust it will arrive soon but if you have any more issues please contact us at help@heychimp.uk (checked and working). Thanks
Good quality and quick delivery
5 December 2022
Reply from Hey Chimp Ltd
We appreciate your feedback, thanks Julie. Have a fantastic Christmas :-)
Unreliable
I have given this company a 1* rating only because there wasn't an option of 0*.
I ordered my friends Birthday card in time, I thought (24/11/22) for his birthday on 1st Dec. As of now I still haven't received the card. I realise that there has been a few days disruption by the Post Office's industrial action, but 10 days to receive a card is a bit much.
I tried to reply to their email saying that my order had been received and to reply to it if any questions needed answering. However it was returned as undeliverable by the postmaster general. I wouldn't use them again.
24 November 2022
Reply from Hey Chimp Ltd
Hi Carol. Thanks for reaching out and we're sorry to hear that your order has not arrived yet. I see this was purchased on the 24th Nov and swiftly dispatched on the 25th Nov. Please refer to your dispatch notification which has an updated delivery aim. Unfortunately your order fell right in the middle of the strikes at Royal Mail. These were 24th, 25th and 30th November followed by 1st December. So the delivery aim is the 5th December for your order as advised. If you have any further queries please contact on directly on help@heychimp.co.uk. Thanks
The card was exactly as described and…
The card was exactly as described and delivered on time
30 November 2022
Reply from Hey Chimp Ltd
Thanks Susan, we appreciate your feedback :-)
Efficient service
19 November 2022
Reply from Hey Chimp Ltd
Thanks Brenda, we appreciate your feedback :-)
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