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Rated 1 out of 5 stars

WORSE CUSTOMER SUPPORT , Even one start is huge or the customer support for them. Never seen such poor customer support. Once the product is sold they dont care. DO NOT BUY !!!

Rated 5 out of 5 stars

I got a deep cleaning done today and I’m very pleased and satisfied with the service provided. Margarita did an excellent job. I didn’t need to give her any direction. She got her own cleaning sup... See more

Rated 3 out of 5 stars

This is an updated review to my earlier review in quotations. After posting my initial review, Jose got in touch with me and we tried to work with different timings on when Homero cleaning will come b... See more

Rated 5 out of 5 stars

Highly recommend this agency! It's been a fantastic experience all around. Easy to book, reliable, and communicative. So far Carla has been my cleaner and she does an outstanding job. She's attentive... See more

Company details

  1. House cleaning service

Information provided by various external sources

We believe cleaning is not just wiping dust and organizing furniture. For us, It’s a key to a happier life. We offer a flexible service to both our clients and our cleaners and aim to revolutionize the cleaning industry.


Contact info

3.1

Average

TrustScore 3 out of 5

77 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Zero Customer Support

WORSE CUSTOMER SUPPORT , Even one start is huge or the customer support for them. Never seen such poor customer support. Once the product is sold they dont care. DO NOT BUY !!!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service …you won't be disappointed

I've used this company in the past but today's service was really above and beyond. Margarita was so thorough with her service, she got spots in the kitchen I thought were permanent. Professional and friendly. Definitely worth the investment. Ill definitely be using her again.

21 April 2025
Unprompted review
Homero logo

Reply from Homero

Thanks so much for this amazing review! We're thrilled to hear Margarita went above and beyond - those kitchen spots really can be tricky! 😊 Your kind words mean a lot to us, and we can't wait to help keep your space spotless on your next cleaning. Thanks for being such a great customer!

Rated 5 out of 5 stars

Excellent cleaning

I got a deep cleaning done today and I’m very pleased and satisfied with the service provided.
Margarita did an excellent job. I didn’t need to give her any direction. She got her own cleaning supplies, worked quietly, patiently, took her time and paid attention to every detail. She left my apartment sparkling clean.
Margarita was very respectful and professional, yet vey pleasant. Definitely a very positive experience!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal job

Phenomenal job! My house is spotless and I never thought it could look and feel so clean! I highly recommend using their services - each member is professional, efficient and great at what they do! If you’re looking for a cleaning service definitely use Homero. 10/10

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Proactive approach and very helpful

Isa was so helpful and proactive from the moment I triggered my query. They did such an amazing job as a group with my initial clean I asked for a regular service. Cecilia is lovely and Isa the organiser is so kind, patient and thoughtful. They are also very flexible in terms of how to pay and very organised overall. I’m very glad I picked homero to take care of my home cleaning x

6 November 2022
Unprompted review
Rated 5 out of 5 stars

Love the way my apt sparkles thanks Homero

Highly recommend this agency! It's been a fantastic experience all around. Easy to book, reliable, and communicative. So far Carla has been my cleaner and she does an outstanding job. She's attentive to details, thorough, and I love the way my place literally sparkles after she's cleaned. Thank you Homero I'm so happy to have found you!

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Homero was excellent

Homero was excellent! The whole entire process from booking to the actual service itself was seamless. Jose was so great and helpful and was able to fit me in very last minute, and the cleaning service was amazing! I was very impressed. I will definitely be booking again for my next cleaning!

10 February 2022
Unprompted review
Rated 5 out of 5 stars

I've been trying to find a good cleaner…

I've been trying to find a good cleaner for so long, and I finally found one! She did an amazing job and even though I ordered a standard cleaning it almost feels like a deep clean. I highly recommend this company!

29 December 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Jose and the team were brilliant - incredibly efficient gathering details etc beforehand, and they did such a great ‘end of tenancy’ clean of our apartment. Will definitely be recommending Homero!

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Luz

Thank you Luz! Luz is amazing. In 4 hours, she managed to clean my whole apartment when I couldn’t even do it in 4 days. She’s definitely welcome back anytime!

10 November 2021
Unprompted review

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