Hey! Reviews 

271
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TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought a 2nd video doorbell in January 2024. Set up & worked ok until....I got an email in May 2024 saying they were no longer trading but . ...I'd still get updates etc so item would work. Well ...it... See more

Rated 4 out of 5 stars

I've bought a second leak monitor and after my initial experience they work well, i.e. connectivity to WiFi is maintained, they report leaks accurately. Only drawback in remote locations they have to... See more

Rated 5 out of 5 stars

Recently purchased a Smart floodlight camera which became faulty (sound issue) a few weeks after installation. Contacted Hey and their support team went through all they could to fix however ultimatel... See more

Rated 5 out of 5 stars

Fab bulbs and useful interface, note if you have dimmer switches you need ones designed for LED bulbs, currently I have the old style dimmer switches that don't don't well with LED, this causes flicke... See more

Company details

  1. Electronics store

Written by the company

Hey! has been created to bring a simple, all in one solution to the smart home industry. With simplicity & innovation at the heart of hey! we hope to bring you the perfect smart solution for your home. We provide a bespoke smart home kit, designed around your lifestyle and home, that is easy to install, without losing functionality. We thought about every step of the journey to ensure you get the best product and the best service.


Contact info

3.5

Average

TrustScore 3.5 out of 5

271 reviews

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3.5

All reviews

(271)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product at a great price

Great product at a great price. The only reason not to leave 5 star review was due to the delivery being delayed somewhat. Would definitely buy again though.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Fab bulbs and useful interface

Fab bulbs and useful interface, note if you have dimmer switches you need ones designed for LED bulbs, currently I have the old style dimmer switches that don't don't well with LED, this causes flickering of the smart Bulbs, bear this in mind if you're buying them. The flickering can be avoided on certain settings. Love the good energy efficiency rating, no other bulbs on the market are this high.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

Nice idea, didn't work

I ordered a smart plug and just couldn't get it to work, so it's just sat in the cupboard.

6 January 2023
Unprompted review
Hey! logo

Reply from Hey!

Hey Emma, I'm sorry to hear you've had issues with this device,
We'd be happy to run you through the troubleshooting steps to get this working for you, if you would be able to reach out to help@heyimhome.co.uk one of our advisors will walk you through the steps

Thanks
Hey Team

Rated 4 out of 5 stars

2 Powerstrips, great but expensive.

I bought 2 smart power strips from hey! I have been happy so far with them, but I definitely misunderstood their capabilities. Because they have the smart plugs too, which read output as well as being able to control them remotely.

The power strips can only be remotely controlled and will not show you how much power has been used. So if you want that, you need the power strips AND the smart plugs.

Which becomes very we expensive.

But they are much better than my old powerstrips and I do love being able to switch them off remotely.

If I could have enough money to buy power strips, and power plugs for every plug in the house, I would.

31 December 2022
Unprompted review
Rated 4 out of 5 stars

Smart Bulbs

Bought smart bulbs, easy to set up, have most of the features you'd expect with bulbs at this price and not had any major issues yet 👍

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Service by Hey Staff

We haven’t set up our door bell or camera as yet … but I had to phone with questions (as oldies we’re not up with modern technology etc)
Was good to chat with someone, as on email too …
Questions answered & sorted … just gotta set it all up now !!
But have been told - any probs to ring for help …
Where do you get service like that these days ???
Thanks 🙏 Hey Staff

8 December 2022
Unprompted review
Rated 5 out of 5 stars

100% reliability & easy use.

Great products and fast delivery. They’re so simple to set up and from my experience work perfectly. Three separate plugs in different rooms help life run smoothly. Fantastic ❤️

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Quick delivery, great products and provided support when needed. I needed support in getting spare screws for the doorbell and after being provided with super fast responses via emails they arrived the next day.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. I turn on power remotely for the heater, computer and printing machine. I have a garden studio. The printing machine is used for foil printing. It takes 2 hours to come up to temperature. What better way than to be tucked up in bed with a coffee early in the morning a get the studio warm, laptop charged and printer ready

6 January 2023
Unprompted review
Rated 5 out of 5 stars

doorbell camera

I have the doorbell camera. I like the fact that I don’t need to use cloud storage and the picture is really good.

31 August 2022
Unprompted review

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