heySHOP.co.uk 

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Rated 4 out of 5 stars

Very good overall except for a couple of air bubbles in bottom corners which persistently keep reappearing, but not a major deal for me. Only one set of wipes supplied for a two screen pack & the '... See more

Rated 5 out of 5 stars

HeySHOP were transparent & easy to use, jyst like the case for my metallic blue Samsung something or other, I tend to jyst call them phones a necessary evil or an evil necessity. Great price no more s... See more

Rated 5 out of 5 stars

Recently ordered 2 screen protectors, one arrived damaged. I sent them a message with image attached and they replied very quickly saying they'd send me a replacement. The one that wasn't damaged fits... See more

Company details

  1. Mobile Phone Accessory Shop

Written by the company

Screen protectors at affordable prices for your gadgets! Some of our most popular products: - Film screen protectors - Anti-glare tempered glass screen protectors - UV Liquid tempered glass screen protectors - Clear tempered glass screen protectors


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All reviews

(126)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great replacement which was replacing…

Great replacement which was replacing the cracked original. Be careful and take your time to get a quality outcome - I've got air around the fringes... I think due to slightly out but seems aligned

11 January 2021
Rated 1 out of 5 stars

Avoid like the plague...

The item took a week to be dispatched and two weeks to arrive. Very quick to take money but not quick on anything else. The customer service on the website is a dead end. The item arrived, a phone screen protector, arrived smashed and useless due to inadequate packaging.

25 December 2020
heySHOP.co.uk logo

Reply from heySHOP.co.uk

Dear Rebecca,

Thank you for taking your time to write a review.

We've dispatched your order as soon as Royal Mail offices where open on Monday morning. Due to the very busy Christmas period, there was nothing we can do to rush the delivery process.

We have refunded your order, and answered all of your emails almost instantly. As mentioned before, if you contact us on live chat our of our working hours without leaving your email, there is no way we can contact you back.

Please accept our apologies once again for the inconvenience caused, although we use cardboard boxes as packaging for our glass screen protectors, on rare occasions these arrived damaged.

Kind regards,
Cristi
heySHOP

Rated 1 out of 5 stars

Atrocious product!!!!! Terrible!!!

Atrocious product!!!! I can't stress this enough. Don't buy from these folks! Useless. I got a screen protector and upon application, the next day the screen protector cracked. I payed to send it back and they said, 'sorry, the product has been used so we can't refund it.' How else do people know a product is a good one if it hasn't been applied to the device?!!

Edit: Following a reply from the company, I'm back to reiterate that this company is a joke!! Your returns policy is a joke.

Step 1: I buy a screen protector for my phone.
Step 2: After application, the next day I notice the protector is cracked. I haven't dropped the phone or anything. I love my phone! It's a new phone!! Almost £300!!
Step 3: I have no use for this terrible product, so let me return it.
Step 4: PAY for a return!!
Step 5: Can't get a refund because I have used the product. What do you expect? How does a customer realise that a product is good or bad without using it first?! You folks have a terrible return policy.

I repeat, don't buy from them! At least not anything pricey. If I paid more for this product, I'd get the Customer Protection Agency involved.

In the meantime, I'll stick with Amazon. Better customer service and amazing returns policy.

15 October 2020
heySHOP.co.uk logo

Reply from heySHOP.co.uk

Dear customer,

Thank you for your feedback.

In line with our refunds policy, any returned product must be in an unused condition and not damaged.

The product you have returned was damaged in 3 places which caused it to break.

The screen protector you have purchased was a best-seller this summer, and received plenty of positive feedback regarding the quality and durability.

Kind regards,
heySHOP Customer Service

Rated 5 out of 5 stars

Great glass screen protector

Ordered a Tempered Glass Screen Protector for my Samsung A41 at a great price. Ordering process was very easy and the screen arrived 3 days later, brilliant. Great protector that fits perfectly with no bubbles. Would highly recommend. Very happy.

12 October 2020
Rated 5 out of 5 stars

satisfied with the shop

order processed fast... delivery from UK to Croatia took some 10 days, but considering the global situation - it's reasonable...

item as described... thanks

22 September 2020
Unprompted review

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