Currently items I have order have not been shipped, yet been over a week and half with no indication that it has and even the tracking number says otherwise also. Wouldn’t be a problem time wise but I... See more
Company replied
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See what reviewers are saying
I never received my item. If this e-mail is a sign that my case came and you expect an honest review of it, then all I can say is that it has not come. Update: I still have not received the item ye... See more
Company replied
I love my phone case but I’m having trouble keeping the light off when I want it off, I press the button in the back but they after I set it down or just tap on the screen, it turns on again. It als... See more
Company replied
The case came in a reasonable amount of time however the charger that comes with it neither plugs into the wall or has a usb option. As an iPhone user getting an charger that is magnetic to android... See more
Company replied
Company details
Written by the company
Follow your passion ! #phonecase
Contact info
651 N Broad St,Suite 206, Middletown, New Castle, Dalaware, 19709, Middletown, United States
- service101@heyybox.com
- heyybox.com
Great customer service
Great customer service! I ordered the wrong box and the company quickly responded with two different options I could take in order to get a new box as quickly as possible! Easy friendly and beautiful designs
8 April 2022
Reply from Heyybox
Thanks!
Awesome shipping!!
Awesome shipping!!
Simple to assemble, and great product.
Definitely what I was looking for.
6 April 2022
Reply from Heyybox
Thanks!
It’s aweosme I love it but it’s just i…
It’s aweosme I love it but it’s just i ordered 12 pro max not 13 pro max but yes it’s the best legendary case ever made
3 April 2022
Reply from Heyybox
Thanks!
Light constantly blinks
I love my phone case but I’m having trouble keeping the light off when I want it off, I press the button in the back but they after I set it down or just tap on the screen, it turns on again.
It also seems to blink when listening to music, great feature but I would like to turn the light off and keep it off on my own terms I guess you could say?
Besides that, it’s beautiful and very sturdy!
2 April 2022
Unprompted review
Reply from Heyybox
Double-tap to turn it off, and it also comes back on sometimes when you're walking down the road or accidentally bumping it. Thanks for your review.
i Received wrong size for my phone case…
i Received wrong size for my phone case even after asking for the right size and
30 March 2022
Reply from Heyybox
Please pay attention to the email message, we will handle this for you.
Great customer service and beautiful…
Great customer service and beautiful art work on the cases
26 March 2022
Unprompted review
Reply from Heyybox
Thanks!
Says on the website 7-14 days
Says on the website 7-14 days. Today is day 14 and it’s not even in my state yet.
Edit: Although it did take longer than advertised, it came in in great condition and exactly how it looks on the website
24 March 2022
Reply from Heyybox
Sorry for this situation. Due to the impact of the global epidemic, the logistics speed is a bit slow, we will help you to urge the logistics in the background, please forgive me for the inconvenience.
I did not receive my stuff yet
18 March 2022
Reply from Heyybox
I just checked the logistics. Your item has Outbound. Due to the global epidemic, the express delivery may be a little slower, please be patient. Thank you.
It Was amazing I’m really satisfaction…
It Was amazing I’m really satisfaction With this case
11 March 2022
Reply from Heyybox
Thank you very much!
Nothing Came
I never received my item. If this e-mail is a sign that my case came and you expect an honest review of it, then all I can say is that it has not come.
Update: I still have not received the item yet, however the team's utilization of customer services and the reviews shows that they both look at the feedback and do care about the input. I will update once I get the item, yet this level of engagement alone is enough to change my review preemptively.
10 March 2022
Reply from Heyybox
Hello, my customer, the email you received is that we remind you that the item has been sent, not that you have received the item. We have checked the logistics. Your item is in transit and within the normal time limit. Thank you.
The artwork and function of case is…
The artwork and function of case is unique. I get a lot of people asking where I got such a one of a kind case. Extremely sturdy and well made. Offers both fashion and function, including built in wireless charging and comes with magnetic charging cable. Support independent artists.
19 February 2022
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