Heze Furniture Reviews 

150
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... See more

Rated 5 out of 5 stars

Excellent service from start to finish, done 2 kitchens for the customers which I purchased from HAZE 3d plans and design at no extra cost just a nice touch! Definitely will do more business with HE... See more

Rated 5 out of 5 stars

Customer service of this company is second to none. Asia/Joana was super helpful when I ordered the wrong size bed. Nothing is too much trouble as staff is solution oriented no matter the issue. I wan... See more

Rated 5 out of 5 stars

We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... See more

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Company details

  1. Home Furniture Shop

Written by the company

High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

150 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(150)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service


I recently purchased a sofa from Heze, and I couldn’t be happier with the entire experience. The delivery was prompt and exactly as scheduled. The delivery driver was incredibly professional and went above and beyond by helping to bring the sofa into my living room. The sofa itself is of excellent quality and looks fantastic in my home. I highly recommend Heze for their outstanding service and quality products!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the purchase

I’m very happy with the purchase, amazing customer service, Kinga helped me a lot to choose a bed, she was very patient and helped me with every question I had also delivery driver was very friendly and helpful . I highly recommend Heze Furniture :)

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Friendly delivery driver

Delivery went smoothly and the driver was very friendly and efficient at putting all the packages inside our living room for us.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Great expirience

Great expirience, received a lot of help from Kinga which helped make my purchase quicker and easier. Plenty of options to pick from at affordable prices, 10/10 and very helpful and kind delivery driver

7 August 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Heze Company

I highly recommend Heze Company! Very professional and individual approach to the customer. Customer service at a high level. Fast delivery. My kitchen looks very good and is of good quality. Thank you very much

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Great delivery service fast and…

Great delivery service fast and efficient, Peter was absolutely amazing very professional
Monica has been amazing, my only poor feedback was that the door instructions for building them wasn't clear at all and the time frame for building wasn't realistic, absolutely amazing quality and great finished product that being said.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, Edyta is one of great customer service, her patience and good koweladge of products are brilliant. Price are reasonable and the kitchen units what we bought are good quality. Definitely will back again when need more thinks :)

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Replacement Kitchen

I was looking for a replacement kitchen for a rental property and came across Heze Limited online. When I checked their location they were only about 10 minutes away, so arranged a visit with a very basic outline of the kitchen layout on a page in a A5 notebook. Met with Edyta in their office and she put together a mock up of what the kitchen would look like with the units installed and I must say I was impressed.

After discussions about what units were required and seeing the sample of the units on offer the conversation turned to price. I had been looking for a kitchen for a while and after seeing the quality of the units - light grey gloss, handle less and soft close - the price sealed the deal for me. There were units I had seen that were of a lower spec that were higher prices, even the fitters commented on how good the units looked.

I would highly recommend Heze Ltd - they supplied exactly what they said on the tin.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

I dealt with a lovely young lady by the…

I dealt with a lovely young lady by the name of Edyta. She was very helpful. I encountered a couple of issues as I was self fitting and I’m no expert. She went out of her way to help me out and resolve any issues. The quality of the products were good and I’m satisfied with my purchase. I would say it was definitely value for money from Heze furniture. Keep it up

26 July 2024
Unprompted review

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