I had a great experience doing my Health and social care Level 3. The assignment was helpful because it made me understand about the course better. Having a full access to the course for a a year make... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really enjoyed the course. The content was comprehensive, plus I could access it as many times as desired. I had sample time (12 months) to complete the course, so could go at my own pace. I liked... See more
Company replied
Mr Henry guided me properly when I was confused and I needed help with my course order, he was patient with me and ready to answer all my questions. I am impressed with Academy for health and social... See more
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Iv used Health and fitness academy for a few of my courses now and have always been brilliant. But today I contacted the customer service team via WhatsApp and got greater by Harry who I must say was... See more
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Company details
About Academy for Health & Fitness
Written by the company
Academy for Health & Fitness is a leading global e-Learning platform offering a wide range of online courses in the core areas of Health, Therapy, and Fitness. Our mission is to empower individuals worldwide with the knowledge and skills they need to improve their overall health, well-being, and physical fitness. Whether you're looking to kickstart your career in health or enhance your personal knowledge, we have a course that suits your needs.
Headquartered in the United Kingdom, Academy for Health & Fitness operates globally, making learning opportunities accessible to students from all corners of the world. Through our intuitive and engaging e-Learning platform, students can access courses at their convenience, enabling them to learn at their own pace and according to their own schedules. We aim to create a world where everyone has the resources to achieve and maintain a healthy lifestyle.
Our courses cover a broad spectrum of topics within health, therapy, and fitness, ranging from nutrition and mental well-being to therapeutic practices and fitness training techniques. Whether you're an aspiring therapist, fitness coach, or simply someone looking to improve their personal fitness, our experts ensure that you receive the highest-quality education based on the latest industry trends and scientific research.
We are a team of industry professionals, health practitioners, and fitness experts who are committed to fostering a healthier global community. Through our diverse and ever-expanding course offerings, we are not just educating individuals, but we are helping to drive positive change in the way people approach health and fitness worldwide. Our vision is to inspire healthier lifestyles, improve overall wellness, and build a more sustainable future for all.
Join the Academy for Health & Fitness today, and take the first step toward enhancing your health, fitness, and career. With our expert-led courses and comprehensive resources, we are here to support you in your journey to a healthier life.
Our Promise to You
Written by the company
- We’re committed to delivering exceptional service!
- At Academy for Health & Fitness, we prioritize customer satisfaction by offering high-quality courses and exceptional support. We ensure every learner feels valued, respected, and empowered throughout their educational journey.
Contact info
163 City Road, London, England, EC1V 1NR, London, United Kingdom
- 02037446845
- info@hfonline.org
- hfonline.org
Limited Time Offer!
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
I made a complaint, and the team sorted and responded very quickly. I'm so impressed. Their customer service is top notch
15 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Adepeju,
Thank you for your kind feedback
We’re really pleased to hear that our customer support team was able to resolve your complaint quickly and that you were impressed with the service you received. Your feedback is greatly appreciated.
Sincerely,
Academy for Health and Fitness
The courses were helpful.
The courses were helpful, self-explanatory and informative. I enjoyed every bit of the course. I recommend the courses for people who work in healthcare industry. I gained wider knowledge by doing it. Great staff members who are professionals, kind and supportive. Thank you
30 April 2025
Unprompted review
Reply from Academy for Health & Fitness
Hi Sylvia,
We’re delighted to hear that you found the course helpful, informative, and easy to follow, and that you enjoyed the learning experience throughout. It’s also great to know that our team was able to support you in a professional and positive way.
We truly appreciate your recommendation and wish you continued success in your healthcare journey.
Sincerely,
Academy for Health and Fitness
Mr Henry Austin was extremely helpful.
Mr Henry Austin was extremely helpful.
I’m happy.
He is a good communicator and he explains everything in detail.
14 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Adanna,
We’re delighted to hear that our customer support team was extremely helpful and that everything was clearly explained in detail. It’s great to know you are happy with the support you received.
Sincerely,
Academy for Health and Fitness
Henry Austin supported me greatly on my…
Henry Austin supported me greatly on my journey to NVQ 3 training. I will come back for another review after my training.
14 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Obianuju,
We’re really pleased to hear that our support team has been able to support you throughout your NVQ Level 3 journey. We look forward to hearing from you again after you complete your training.
Sincerely,
Academy for Health and Fitness
Very calm and efficient
Thank you so much to assistant Henry Austin in helping me to get my certificate. You are very patient especially when I kept asking more information on how and where I get my account information. I’m so grateful to you and to the Academy.
14 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Dear Rosemary,
We’re delighted to hear that our customer support team was able to support you patiently and guide you through accessing your account information and certificate. It’s great to know your experience was smooth and helpful.
We truly appreciate your gratitude and your kind words about the Academy.
Sincerely,
Academy for Health and Fitness
God bless Mr Henry as he is always on…
God bless Mr Henry as he is always on time to answer my queries.
13 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Yemi,
We’re really pleased to hear that our customer support team was always timely and able to assist you with your queries. Your appreciation means a lot to us and encourages us to continue providing responsive support.
Sincerely,
Academy for Health and Fitness
recently completed my NVQ Level 3…
recently completed my NVQ Level 3 Diploma with Health and Fitness Academy, and it was a great experience. The course was well-structured, flexible, and easy to follow.
I’d especially like to thank Henry Austin for his support and guidance—he was always patient and helpful, which really boosted my confidence.
Overall, I gained practical skills and feel more prepared to progress in my career. I would definitely recommend this course.”✌🏼
30 March 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Betty,
Thank you for your kind feedback
We’re delighted to hear that you had a great experience completing your NVQ Level 3 Diploma and found the course well-structured, flexible, and easy to follow. It’s also wonderful to know that our customer support team was able to support you with patience and guidance throughout your journey.
We truly appreciate your recommendation and wish you continued success in your career progression.
Sincerely,
Academy for Health and Fitness
I have successfully completed my course…
I have successfully completed my course with Academy for Health and Fitness and received my certificate. The course content was well-organized and easy to follow, and the tutor, Henry Austin, was very supportive throughout. I highly recommend this academy for quality learning
13 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Laxmi,
Thank you for your kind feedback.
We’re delighted to hear that you successfully completed your course and found the content well-organized and easy to follow. It’s also great to know that our customer support team was supportive throughout your learning journey.
We truly appreciate your recommendation and wish you all the best for your future achievements.
Sincerely,
Academy for Health and Fitness
Henry Austin was very helpful when I…
Henry Austin was very helpful when I struggled to log in as it had been a while and he helped me get back onto my course straight away . ⭐️⭐️⭐️⭐️⭐️
13 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Kirsty,
Thank you for your kind feedback
We’re really pleased to hear that our customer support team was able to assist you quickly and help you regain access to your course without delay. It’s great to know your learning journey could continue smoothly.
Sincerely,
Academy for Health and Fitness
I had a challenge at the assignment…
I had a challenge at the assignment submission section and reached out via WhatsApp chat but no response for more than 24hrs.
I started the chat again and Henry Austin who is one of the help/contact team attended to the issue. Otherwise advice was provided and the issue was resolved. Thanks indeed Henry.
13 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi there,
We’re sorry to hear about the initial delay you experienced on WhatsApp chat. We understand how important timely support is, especially during assignment submissions. We’re glad to know that our customer support team was able to step in, provide the right guidance, and resolve your issue.
We appreciate your patience and thank you for bringing this to our attention
Sincerely,
Academy for Health and Fitness
It was a good lecture
It was a good lecture, very educative and the trainer's were so helpful.they attend to any questions promptly.
3 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi there,
Thank you for your kind feedback.
We’re really pleased to hear that you found the lecture educative and the trainers helpful, and that your questions were attended to promptly. Your experience matters to us and we appreciate you taking the time to share it.
Sincerely,
Academy for Health and Fitness
Quick response
Quick response, professionalism is excellent.
Henry Austin was very helpful to me.
He’s response was a top notch.
9 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Mrs Clementina,
Thank you for your kind feedback
We’re delighted to hear that you found our customer support team professional and responsive, and that your experience was handled smoothly. It’s always great to know our support is making a positive difference.
Sincerely,
Academy for Health and Fitness
I was guided by Henry Austin today…
I was guided by Henry Austin today regarding my voucher number that didn't seem to take to the app.
He was extremely helpful said it would take 24 hours but helped me in like a few hours. I honestly appreciate his help.
10 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Marencha,
Thank you for sharing your experience.
We’re really pleased to hear that our customer support team was able to assist you promptly and resolve your voucher issue much quicker than expected. Your feedback means a lot to us, and we’re glad we could help.
Sincerely,
Academy for Health and Fitness
I had a great experience
I had a great experience, and this was very insightful and helpful
10 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Gigi,
Thank you so much for your kind words. We’re delighted to hear that you had a great experience and found the course insightful and helpful.
Your feedback truly motivates us to keep improving and delivering valuable learning experiences.
Sincerely,
Academy for Health and Fitness
Top notch customer service by Henry…
Top notch customer service by Henry Austin
9 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Dear Linda,
Thank you for sharing your wonderful feedback. We’re delighted to hear that Henry Austin delivered top-notch customer service and made such a positive impression. Providing attentive, professional, and supportive assistance is something we truly value, and it’s great to know your experience reflected that. Your kind words are greatly appreciated.
Best Regards,
Academy for Health & Fitness
very interesting and professionally…
very interesting and professionally fulfilling
8 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Dear Saviour,
Thank you for sharing your positive experience. We are delighted to hear that you found the course both very interesting and professionally fulfilling. It is our goal to create learning experiences that not only engage our learners but also support their professional growth, so your feedback truly means a lot to us. We are pleased that the course contributed to your development and hope it continues to benefit you in your career.
Best Regards,
Academy for Health & Fitness
Wonderful academy and great…
Wonderful academy and great communication all through the program. Thank you for your prompt help with my enquiry Henry Austin.
8 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Dear Odun,
Thank you for your kind words and for sharing your experience. We are delighted to hear that you found the academy wonderful and that the communication throughout your program met your expectations. Providing clear and consistent support is very important to us, so it is great to know this made a positive difference to your learning journey. We are also pleased that Henry Austin was able to assist you promptly with your enquiry. Your feedback will certainly be appreciated.
Best Regards,
Academy for Health & Fitness
Henry Austin is a good man with good…
Henry Austin is a good man with good attendance, patience and more
8 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Dear Adewale,
Thank you for your kind feedback. We are very pleased to hear that you had such a positive experience with Henry Austin. His dedication, patience, and consistent support are qualities we truly value, and it is wonderful to know they made a meaningful impact on your learning journey. We will be sure to pass along your appreciation to him.
Best Regards,
Academy for Health & Fitness
This company has a good customer care
This company has a good customer care satisfaction. The staff are well trained. Attended to me by Henry Austin
8 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Dear Mary,
Thank you for sharing your experience with us. We are very pleased to hear that you were satisfied with our customer care and found our staff to be well-trained. Providing supportive and knowledgeable assistance is something we take great pride in, so your feedback is truly appreciated. It is also wonderful to know that Henry Austin attended to you and contributed positively to your experience. We will be sure to share your kind words with him.
Best Regards,
Academy for Health & Fitness
The positive reviews on here are all FAKE
The positive reviews on here are all FAKE. This company is a SCAM. Once paid for you are directed to an awful “dashboard” that takes you through to PDF files that are voiced by a robot. They are unwatchable and it’s impossible to work through them. Once you’ve somehow read a load of PDF files of info copied from Google you then have to pay a larger sum of money for your “certificate”. The positive reviews on Trustpilot have obviously been created by these scammers to make it look legit because this is not legit in the slightest. Note: every positive review giving a name eg. “Henry Austin was soooo helpful”. Yeah, that’s believable. Not. AVOID. The negative reviews are the true experience. You would get the same knowledge from just googling the subject and creating your own meaningless certificate online - and that would be free. I wish Trustpilot would check the reviews so that scammers can’t just leave scam reviews, because I fell into the trap because of them. Don’t believe them. These are not legit courses and zero effort has gone into them.
Update: I have also just discovered that they have put a recurring payment on my bank! I’ve had to contact the bank to block it as a scam! They are trying to take a subscription from me regularly when I never signed up for anything! Beware!
8 April 2026
Unprompted review
Reply from Academy for Health & Fitness
Hi Jenny,
We’re really sorry to read about your experience and take your concerns very seriously.
We want to clarify that our courses are designed as flexible, self-paced learning materials, and the format includes text-based/ video modules.
Regarding your concern about a recurring payment, we do not apply any subscription charges without explicit consent. We strongly encourage you to contact our support team directly so we can urgently investigate this and resolve it for you.
We also strongly refute the claim that our reviews are not genuine. We value transparency and continuously monitor feedback to improve our services.
Please reach out to us at your earliest convenience so we can look into your case and assist you further.
Kind regards,
Academy for Health and Fitness
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