I ordered over 2 months ago. Didn't bother using a discount code as figured small local Australian company. Big regret. Nothing communicated to me about delays and maybe a month later I chased them... See more
Company replied
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Still waiting after 6 months for product and refund. Uncontactable other then email to which they take days to responds and never resolve the problem or follow through on what they say. They remove... See more
Purchased in November. Got an email, “your order won’t arrive in time for Christmas even tho we promised it would.” Fine. Then comes January. Then comes February. Still no sight of the order.... See more
Company replied
DO NOT ORDER - They take money and never deliver Ordered Nordic Progression Pack and Tib Bar ($367 AUD) on June 15, 2024. After months of waiting, received one email in August promising d... See more
Company details
Written by the company
HGG Performance is an Australian owned manufacturing business that provides high quality, innovative gym equipment to enable you to pivot your potential and smash your performance goals. We are the original creators of the globally trending ISOTIB®, ISOTIB-LT®, Tib Bar™ and Nordic Bar. We are the preferred choice by professional teams, athletes, coaches & practitioners worldwide and have a trusted customer base of over 20,000+ people.
Contact info
1/8 Flint Court, 4227, Varsity Lakes, Australia
- support@hggperformance.com
- hggperformance.com
2.1
Poor
88 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Awful company
Awful company. Waiting 4 months for delivery and never dispatched. Promised time and time again it would be a few weeks - weeks then turned into months.
Worst of all, they refuse to refund the order.
It's acceptable for the company to change their mind about how long delivery will take. But customers are not allowed to change their minds. No refunds allowed?
Terrible company. Avoid like the plague.
28 March 2023
Unprompted review
Reply from HGG Performance
Hi Matthew. I am sorry to hear that you had a negative experience with HGG. I can see from your order history that your order was refunded in the end though, as we do allow refunds under certain circumstances, so hopefully that has settled the issue for you. All the best! HGG
Good website
Simple and easy to order, got my isotib from here and came to the uk pretty quick without problems.
Honestly would recommend if your looking for niche gym equipment, lifesaver.
8 September 2022
Unprompted review
Reply from HGG Performance
Thank you Abdus for the great review! Hope you are still loving your ISOTIB.
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