Happy Gaming World Reviews 351

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were somewhat happy with their experience overall. Customers generally express mixed feelings about the products and services offered. While some people are happy with the quality of the products they receive, others have concerns about the accuracy of product descriptions and the condition of items upon arrival. The overall experience with order fulfillment also varies, with some customers receiving their items promptly and as expected, while others encounter issues. However, a significant number of people were dissatisfied with the customer service and response times. Many customers report difficulties in getting timely responses to their inquiries, issues with after-sales support, and problems with receiving refunds or replacements for faulty products. These experiences often lead to frustration and a perception of unreliability.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many consumers report receiving defective or... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving defective... See more

Customer service

Clients share negative opinions on customer service, with many reporting unanswered calls and unhelpful or... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction. Customers... See more

Response time

People report negative experiences with response times, expressing significant frustration. Many customers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

hello i ordered ps4 1tb with 25games on June 29th order no #147983 I am still waiting for it not delivered yet giving 3 star only for they at least they respond to my messages. Their website also show... See more

Company replied

Rated 3 out of 5 stars

Their product quality is good and trusted.Problem is that it is their delivery system and communication.After placing the order they had not replied for 15 days about the order after paying the money... See more

Company replied

Rated 4 out of 5 stars

I ordered my ffb wheel for cheaper than usual i order open box then canceled it and ordered new but still recived open box with sign of use and i payed the full amount on new one . The thing that disa... See more


Company details

  1. Electronics wholesaler

Written by the company

Happy Gaming World is is an online store and virtual supermarket dedicated in trading new and pre-owned gaming consoles online, covering all current consoles (PS4, PS3, Xbox One, Xbox 360, PS2 and Nintendo Switch) at price never before for sure with best unbeatable price and quality guaranteed in India. HGWORLD offer you the free local pickup points available at 27 cities. HGWORLD will offer you unique experience that you can check product before paying and pay only after Receiving, Checking and Verifying the product to meet your satisfaction. Beware of scammers who ask innocent buyers to pay first because customer satisfaction is our top most priority. “Your Trust is our Success” HAPPY GAMING. THANK YOU!


Contact info

2.8

Average

TrustScore 3 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Had a very good experience

Had a very good experience, bought Xbox series x and psvr2 from happy gaming world, excellent packaging, and excellent customer service from start to end. I Highly recommend

7 March 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Sagar,

We’re delighted to hear that you had a very good experience shopping with us! 🎮🔥 Your trust in Happy Gaming World for your Xbox Series X & PSVR2 means a lot. We take pride in providing excellent packaging & top-notch customer service from start to end.

Thank you for your high recommendation—it truly motivates us! Looking forward to serving you again for your next gaming adventure. Happy Gaming! 🚀🎮

- Team HGWorld

Rated 4 out of 5 stars

You can blindly trust HGworld.

You can blindly trust HGworld. They are not scamming like other people. However, the delivery system is pathetic. Mine's was delayed for 3 days. Also they use DTDC and Xpressbees, which according to me are the two worst courier services.

20 March 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Rahul,

Thank you for your trust in HGWorld and for appreciating our genuine services. 🎮💙 We’re glad you recognize that we are committed to providing a safe and transparent shopping experience.

We sincerely regret the 3-day delivery delay and understand how important timely delivery is. 🚚 Unfortunately, during peak seasons and due to courier operational challenges, occasional delays happen, but we always ensure that every order reaches safely.

Regarding courier services, we continuously evaluate and improve our logistics partners. Your feedback is valuable, and we will work on optimizing delivery options for a faster and smoother experience.

Thanks again for choosing HGWorld, and we look forward to serving you again! 🎮🔥

- Team HGWorld

Rated 5 out of 5 stars

I ordered ps5 from this website I was…

I ordered ps5 from this website I was bit nervous first but I after I received the genuine product all was gone I got my order in 3 days
I will tell go blindly for this website

15 March 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Rudralsh Sharma,

We truly appreciate your trust in HGWorld! 🎮💙 We understand that online purchases, especially for premium gaming products like the PS5, can be nerve-wracking at first. But we’re thrilled that we could deliver your order in just 3 days and that all your concerns were put to rest once you received your genuine product.

Your confidence in recommending us means a lot! 🙌 We strive to provide a safe, reliable, and hassle-free shopping experience for every gamer.

Enjoy your PS5 gaming adventures, and we look forward to serving you again! 🚀🎮

- Team HGWorld

Rated 5 out of 5 stars

The team was professional,prompt and…

The team was professional,prompt and helpful. The product quality, speed of delivery and the packaging were excellent. Kudos to Happy Gaming World!

12 March 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Jaya Swain,

Thank you so much for your kind words and appreciation! 🎉😊 We’re delighted to hear that you found our team professional, prompt, and helpful and that you were satisfied with the product quality, delivery speed, and packaging.

At HGWorld, we prioritize customer satisfaction, trust, and a seamless shopping experience. Your support motivates us to keep delivering the best gaming products with top-notch service!

Enjoy your purchase, and we look forward to serving you again! 🚀🎮

- Team HGWorld

Rated 5 out of 5 stars

Best place to get PS5 in a week

9 March 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Logeshwar Ravichandran,

Thank you for your amazing feedback! 🎉 We're thrilled to hear that you received your PS5 within a week and had a smooth experience with us.

At HGWorld, we strive to provide fast, reliable, and hassle-free deliveries so gamers like you can start playing without unnecessary delays! 🚀🎮

Enjoy your PS5 gaming adventures, and we look forward to serving you again!

- Team HGWorld

Rated 5 out of 5 stars

Seamless experience. Trustworthy

Seamless experience. Beautifully delivered by HGW without any hiccups whatsoever. I am glad I decided to put my trust on HG World. I am a happy, satisfied and delighted PS5 owner now!! Thanks to Happy Gaming World!! :)

17 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Pratyushdeepta Arunangshu Baru,

We truly appreciate your kind words and trust in HGWorld! 🤩🚀 It brings us immense joy to know that you had a seamless experience and are now a happy and satisfied PS5 owner! 🎮🎉

At HGWorld, customer satisfaction is our top priority, and we're thrilled that we could deliver your PS5 without any hiccups.

Enjoy your gaming adventures, and we look forward to serving you again! 🔥

- Team HGWorld

Rated 5 out of 5 stars

Happy gaming world experience is good…

Happy gaming world experience is good thank you for giving me ps5 on time ... After long time finally get ps5

20 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Mr. Sunny,

Thank you for your valuable feedback! 😊🎮 We’re delighted to hear that you had a good experience with Happy Gaming World and that your PS5 was delivered on time! 🚀🔥

After a long wait, finally getting your PS5 must be an exciting moment, and we’re glad to be a part of it! 🎉

Enjoy your next-gen gaming experience, and feel free to reach out for any assistance.

Happy Gaming! 🎮✨
- Team HGWorld

Rated 5 out of 5 stars

Most trustable online website for purchasing gaming related items

Everything is good, most trusted website for purchasing gaming accessories and consoles

One suggestion is please change your courier delivery partner - xpressbee.
Xpressbee services are not good at local town level

17 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Uz,

Thank you so much for your trust and support! 😊🎮 We're thrilled to hear that you find HGWorld to be the most trusted website for gaming accessories and consoles. Your satisfaction means everything to us! 🚀

We also appreciate your feedback regarding the courier partner. We understand that delivery experience is a crucial part of online shopping, and we are constantly working on improving it. While Xpressbees covers a wide network, we are actively exploring better alternatives to enhance our shipping services, especially for local town deliveries.

Your suggestion has been noted, and we will do our best to ensure an even smoother experience for future orders! 🎯

Enjoy your gaming gear, and feel free to reach out anytime! 🎮✨

- Team HGWorld 🚀

Rated 5 out of 5 stars

Awesome product and delivery is great

Awesome product and delivery is great. Thanks for making it happen and Ankit helped over WhatsApp made this process more smooth and easy

10 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Salman Ahmed,

Thank you for your amazing feedback! 🎉 We're delighted to hear that you loved the product and delivery experience with HGWorld. 🚀

A special shoutout to Ankit for assisting you throughout the process—our team is always here to make your gaming journey smooth and hassle-free. 🎮💯

Looking forward to serving you again soon! Enjoy your gaming! 😃🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

The quick response from the team was…

The quick response from the team was really commendable. They delivered what they promised.

Definitely content with the purchase of PS5 disc edition.

9 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Shahrikh Khan,

Thank you for your kind words! 🌟 We truly appreciate your recognition of our quick response and commitment to delivering what we promise. 🚀

We’re thrilled that you’re content with your PS5 Disc Edition purchase! 🎮🔥 Your trust means everything to us, and we look forward to serving you again in the future.

Happy gaming! 🕹️😊

- Team HGWorld 🚀

Rated 4 out of 5 stars

Genuine PS5 product

Genuine PS5 product, got the product delivered in 5 working days after ordering. Ankit was always there to respond to my Queries.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Delivery commitment was soo good that…

Delivery commitment was soo good that you delivered to my live location even if I was not at home, thank youu soo much guys. It's been 12 years i ever wanted a PlayStation of my own and after that when I had my 1st job i buyer it. But when I went to market there were only vendors who were selling it in black but here I got it on company price. You made my day and i hope you achieve all heights in your business.

7 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Dhruv,

Your story truly touched us! 🌟 We’re honored to be a part of your 12-year journey to owning your first PlayStation, and it means the world to us that we could deliver it at the right price without any black-market markup. 🎮💙

We always strive to go the extra mile—quite literally, as we ensured delivery to your live location even when you weren’t at home! 🚀

Your support and kind words inspire us to keep growing and serving gamers like you. Wishing you countless hours of epic gaming! 🕹️🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

nice product

5 February 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Srinivas,

Thank you for your feedback! 😊 We’re thrilled to hear that you’re happy with your purchase. 🎮

If you ever need any assistance or recommendations for your next gaming upgrade, feel free to reach out. Happy gaming! 🕹️🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

Trusted source for PS5

I ordered PS5 from the website and the dealer sent it in a day. I just collected it PS5 from the travels courier office since 26th Jan is a national holiday, so why to unnecessarily waste a day. I checked out the contents and booted the console. It's brilliant! It's brand new as promised and everything is intact! Before ordering he told me it is a Japanese version, but apart from Warranty region there is absolutely no difference. So if any issues of warranty I would have to send it to them. I was on board with the idea. It's a trusted source. Go ahead and get yours!

P.s. Delivery time will vary depending on your location!

25 January 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Rohan Phadke,

Thank you for trusting HGWorld for your PS5 purchase! 🎮🚀 We're delighted to hear that you received your console quickly and found everything to be exactly as promised. Your proactive approach to collecting the package on a holiday is truly commendable! 😊

You're absolutely right—apart from the warranty region, there is no difference in performance or quality, and we always ensure full transparency before purchase. Rest assured, if any support is needed, we are here to assist you.

Happy gaming, and enjoy your next-gen experience to the fullest! 🕹️🔥

- Team HGWorld 🚀

Rated 5 out of 5 stars

It took me 9 days as I am from…

It took me 9 days as I am from bhubaneswar Odisha but I am really happy with the PS5 i got from you.During these days also PS5 is hard to find so if one needs to get it they can get from here easily

9 January 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Annas Ahemad,

Thank you for your patience and for choosing HGWorld for your PS5 purchase! 🎮✨ We understand that deliveries can take a bit longer for certain locations, but we're glad to hear that you received your brand-new PS5 safely and are happy with it.

Even today, finding a PS5 can be challenging, and we're committed to making sure gamers across India can get their dream console hassle-free. Your trust means the world to us, and we truly appreciate your support!

Enjoy your next-gen gaming experience, and feel free to reach out anytime! 🚀🔥

- Team HGWorld 🎮

Rated 5 out of 5 stars

Recently i bought an PS4 slim from this…

Recently i bought an PS4 slim from this page it's 100% Genuine And Trustworthy I Highly Recommend This Site It's In New condition.

18 January 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Asif Hussain,

Thank you so much for your kind words and for trusting HGWorld with your PS4 Slim purchase! 🎮🔥 We're thrilled to hear that you found the console 100% genuine and in new condition.

Your recommendation means a lot to us, and we truly appreciate your support. Wishing you endless hours of gaming fun! 🚀

If you ever need any assistance, feel free to reach out – we’re always here to help!

- Team HGWorld 🎮✨

Rated 5 out of 5 stars

Great service and support from the…

Great service and support from the team. They gave me a genuine product at the best price

28 December 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Arunim Das Purkayastha,

Thank you for your wonderful feedback! 🎮✨ We're delighted to hear that you had a great experience with our service and support. Ensuring genuine products at the best prices is our top priority, and your satisfaction means everything to us!

If you ever need any assistance or recommendations, feel free to reach out – we're always happy to help! 🚀

- Team HGWorld 🎮🔥

Rated 5 out of 5 stars

I recently bought a PS5 from the…

I recently bought a PS5 from the website, I received the same with a great packaging and brand new condition. Effortless experience. Was reluctant at first prior to ordering but based on other reviews had to take a leap of faith and the team delivered. :)

1 January 2023
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Aman Rajay,

Thank you for trusting us and taking that leap of faith! 🎮✨ We're thrilled to hear that you had an effortless experience and received your brand-new PS5 with great packaging. Ensuring a smooth and reliable shopping journey for our customers is what we strive for!

If you ever need any assistance or game recommendations, feel free to reach out – Happy Gaming! 🚀🔥

- Team HGWorld 🎮

Rated 5 out of 5 stars

Truly best place for gaming lovers !

Truly best place for gaming lovers. Great stock, good feedback. I bought Sony PS5. Excellent 2 day delivery. Product is genuine. Received in great condition. 5 stars.

27 December 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Niravkumar Naik,

Thank you for your amazing feedback! 🌟🎮 We’re thrilled to hear that you had a seamless experience with us and received your genuine PS5 in just 2 days! 🚀

At HGWorld, we strive to provide the best stock, fastest delivery, and top-notch service for all gaming enthusiasts. Your 5-star rating truly motivates us to keep delivering excellence.

Enjoy your PS5 gaming adventures, and feel free to reach out anytime—we’re always here to help! 🕹🔥

Happy Gaming!
- Team HGWorld

Rated 5 out of 5 stars

I bought a ps4 pro from them..

I bought a ps4 pro from them... That was a really nice product although it is a used product but the condition is really good.

25 December 2022
Unprompted review
Happy Gaming World logo

Reply from Happy Gaming World

Dear Sushil Sahu,

Thank you for your valuable feedback! 😊🎮 We're glad to hear that you found the PS4 Pro in excellent condition despite it being a pre-owned product. At HGWorld, we ensure that every pre-owned console is thoroughly tested, cleaned, and quality-checked before shipping, so our customers get the best experience possible!

If you ever need any assistance, upgrades, or gaming accessories, we're always here to help. Enjoy your gaming sessions! 🚀🔥

- Team HGWorld 🎮

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