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Higgsfield AI Reviews 

3,254
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,796 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the AI tools, finding them incredibly effective for generating video ideas and creating diverse content. Many praise the platform's ease of use, especially for new AI creators, and appreciate its comprehensive features that streamline the creative workflow. Reviewers highlight the exceptional quality of the videos produced and the innovative nature of the AI technology, which allows for cinema-grade visuals. However, some customers also noted that the pricing and subscription models can be confusing and expensive, leading to concerns about credit usage and automatic renewals. There were also mentions of the product's output not always meeting expectations, with some users experiencing slow generations or unsatisfactory results despite efforts. A few other people also felt that the user interface could be challenging to navigate, and that the system's functionality sometimes declined.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to use,... See more

Product

Users describe ambiguous interactions with product, with many praising its capabilities for creating... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, with many reviewers highly recommending the... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with many expressing frustration over hidden charges,... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding the service expensive, especially... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think Higgsfield is great for generating prototype video ideas. Elements of the video can seem inconsistent at times. The NSFW block can be overzealous at times. The video creation will probably be... See more

Rated 4 out of 5 stars

first, using higgs is great. my grief with it is the pricing is confusing. it’s always changing, discounts abound and more offers to upgrade keep coming. this has the opposite effect of what they... See more

Rated 4 out of 5 stars

There are lots of AI motor and i can reach easily. Yet sometimes it's not fully understandable; it can be difficult to understand what some AI engines do.



Contact info

4.0

Great

TrustScore 4 out of 5

3k reviews

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4.0

All reviews

(3,254)

3,204 reviews in the last 12 months

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Rated 1 out of 5 stars

Puuuuuuuuuuuuure Scam !!

Puuuuuuuuuuuuure Scam !!
Their renders are not mature at alllll !
and they automaticly renew while they are not clear about it !
and when I requested a refund while not using the credits , they did not want to refund me saying that policy only includes refunds for first payments !
their marketing strategy is a scam based strategy, infinite promotions, and unclear copywriting.
I would never recommend

8 July 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hi,We're truly sorry to hear about your experience with us, and we sincerely appreciate you taking the time to share the feedback openly. We hear you on the concerns you've raised, and we'd genuinely like the opportunity to help you directly on our side and work toward a resolution together.

Could you please reach out to us at support@higgsfield.ai with the subject line 0807REVIEW01, along with the email address linked to your Higgsfield account on your side. We'd truly like to take a closer look at your case and see how we can help from there.

Thank you for the honest feedback, and we hope to hear from you soon.

Higgsfield Support Team

Rated 5 out of 5 stars

I have been using Higgsfield for some…

I have been using Higgsfield for some time now, and I am very impressed with the platform and the quality of its AI generation tools.

Recently, I had to contact customer support regarding a billing issue. Although resolving the situation took some time, the support team was always polite, professional, and willing to help. In the end, we were able to find a solution that worked for me.

Thank you to the Higgsfield team for treating customers with respect and for providing professional support. I wish the platform continued growth and many exciting new features in the future.

8 July 2026
Unprompted review
Rated 4 out of 5 stars

Started using Higgsfield about two…

Started using Higgsfield about two weeks ago to produce an animated 3D series — keyframes, character-consistent video generation, voiceovers, all in one place. The range of models (Nano Banana Pro for stills, Seedance for motion, plus TTS) covers most of an animation pipeline, and the Reference Elements feature for keeping characters visually consistent across shots has already been genuinely useful for a solo production. Credit costs on video generation add up fast, and getting prompts/inputs exactly right takes some trial and error, but the output quality for the price is solid so far, and support has been responsive when I've reached out. Good tool if you're building anything episodic where character consistency matters — still early days for me, but a strong start.

8 July 2026
Unprompted review
Rated 3 out of 5 stars

Hello Higgsfield Team,

Hello Higgsfield Team,

I am a regular Higgsfield user and I am getting very good results from the platform. The quality of the generated content is excellent and it has become an important part of my workflow.

However, the subscription pricing is quite expensive for me. I would greatly appreciate it if you could consider offering a lower-priced plan, additional credits, or a special discount for individual creators and freelancers.

I enjoy using Higgsfield and would like to continue my subscription, but the current pricing is difficult for my budget.

Thank you for your consideration.

30 June 2026
Rated 1 out of 5 stars

I subscribed to Higgsfield's annual Pro…

I subscribed to Higgsfield's annual Pro plan yesterday and decided to withdraw from the purchase shortly after. I requested cancellation and a full refund within the legal 7-day withdrawal period (a right granted to consumers for online purchases), but I have not received any response from support (support@higg....) so far. My usage of the platform was minimal (less than 3% of the amount paid, in credits used), which further confirms this was simply a trial. I'm disappointed by the lack of response to a legitimate, timely request. I hope Higgsfield processes the refund and improves customer service for cases like this.

---

Pt-BR

Assinei o plano anual Pro da Higgsfield ontem e me arrependi da compra logo em seguida. Solicitei o cancelamento e reembolso integral dentro do prazo legal de 7 dias (direito garantido a consumidores em compras online), mas até agora não obtive resposta do suporte (support@higg...). O uso que fiz da plataforma foi mínimo (menos de 3% do valor pago em créditos), o que reforça que se tratou apenas de um teste. Fico surpresa com a falta de retorno da empresa diante de uma solicitação legítima e dentro do prazo. Espero que a Higgsfield processe o reembolso e melhore o atendimento ao cliente para casos como este.

6 July 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hi, we appreciate you taking the time to share this. We understand waiting on a time-sensitive request like this can feel stressful, and we'd like to make sure your case gets looked at properly and promptly.

We'd like to make sure your case gets looked at properly and promptly. Please reach out to us at support@higgsfield.ai with the subject line 1307REVIEW09, along with the email linked to your account, so our team can follow up with you directly.

Thanks again for bringing this to us, we're looking forward to getting it sorted.

Higgsfield Support Team

Rated 5 out of 5 stars

Should have signed up sooner

I have known about higgsfield for awhile now and never used them. But when I saw they had seedance 2.0 I figured I’d sign up and try it out. I haven’t looked back since. Super easy to use. And videos come out great. I will probably upgrade my subscription soon.

7 July 2026
Rated 2 out of 5 stars

Too expensive

29 June 2026
Higgsfield AI logo

Reply from Higgsfield AI

Hi, we're grateful you took the time to write this. We hear you on the pricing side, and we regularly run offers and promotions with different discounts for our users, which we share through our social media channels, so it's worth keeping an eye out there.

If there's a specific plan or feature you had in mind, we'd love to hear more. Please reach out to us at support@higgsfield.ai with the subject line 1307REVIEW24, along with the email linked to your account, so our team can follow up with you directly.

Thanks again for flagging this, we're looking forward to hearing from you.

Higgsfield Support Team

Rated 1 out of 5 stars

high credit usage

high credit usage, the site works really bad on mobile/ tablet. It doesn’t give you a good result, it changes the product. annoyng subscription ads

4 June 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hi, we appreciate you taking a moment to leave this feedback. Results, including how well a product stays consistent across generations and how efficiently credits are used, tend to come down a lot to the prompt and inputs used, and we'd genuinely like to help you get closer to the outcome you're after.

Please reach out to us at support@higgsfield.ai with the subject line 1307REVIEW10, along with the email linked to your account, so our team can walk through this with you directly.

Thanks again for bringing this to us, we're looking forward to getting it sorted.

Higgsfield Support Team

Rated 1 out of 5 stars

I got an email from Hicksfield that I…

I got an email from Higgsfield AI
that I can generate multiple videos or like unlimited videos.. and it was a two day premium access but after paying it is not worth it there is only 40 credits and trust me, the video will not be generated I will be attaching the screenshots and and also it also cannot make generate the image as well literally. You cannot do anything after paying the premium pass its just waste of money and a particular scam/

7 July 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hi, thanks so much for bringing this to our attention. The offer itself includes 40 credits along with access to our most advanced models, meant to give you a proper feel for the platform during that window.

On the generation issues you mentioned, we'd really like to take a look, especially since you have screenshots on hand, that will help us understand exactly what happened and get it sorted for you.

Please reach out to us at support@higgsfield.ai with the subject line 1307REVIEW11, along with the email linked to your account and those screenshots, so our team can dig into it properly.

Thanks again for taking the time to share this, we're looking forward to getting it resolved for you.

Higgsfield Support Team

Rated 5 out of 5 stars

Im shoe designer so Im using the…

Im shoe designer so Im using the higsfield for make some pre presentation with our products. higsfield screen is very nice for designers. Its very comfortable and easy to use. Im making fashion looks with our products. Then I m making mood videos for our company. Im very happy to meet with higsfield.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

They shadily billed me for yearly at…

They shadily billed me for yearly at checkout even though i had clicked on the monthly plan. Now they are delaying a refund sending me automated loops due to 'high volume of enquiries'.
Apparently this is a known trick to keep you in a holding pattern until the 7 day refund window is closed then - no refund!
And the app is shit, hard to use, runs out of credits real quick.

5 July 2026
Unprompted review
Higgsfield AI logo

Reply from Higgsfield AI

Hi, thanks so much for bringing this to our attention. Our pricing page always lays out both the monthly and annual options before checkout, and we'd like to take a direct look at what happened on your account specifically.

We also want to be upfront that there's no such pattern on our side when it comes to refund timing. Every case is reviewed individually and carefully, and we genuinely want to get this sorted for you.

Please reach out to us at support@higgsfield.ai with the subject line 1307REVIEW12, along with the email linked to your account, so our team can follow up with you directly.

We appreciate you letting us know, and we hope to hear from you soon.

Higgsfield Support Team

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