High 5 Casino Reviews 

3,580
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers had a great experience with this company. Customers consistently praise the extensive variety and high quality of games, highlighting engaging graphics and the potential for consistent winnings. Many commend the exceptional customer support, describing the team as friendly, helpful, and efficient. Reviewers also appreciate the user-friendly platform, smooth gameplay, and quick, hassle-free payout and verification processes. However, some customers noted difficulties with game mechanics, such as the diamond feature not yielding significant wins or progression through Elite levels feeling impossible. A few other people also felt customer support was difficult to reach or unresponsive. Some reviewers also experienced challenging verification processes, login problems, and concerns about tax implications on winnings.

What people talk about most

Product

Customers had positive experiences with the product, praising the wide variety of games, their engaging... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting quick payouts,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the responsive and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the platform to be a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more

Rated 4 out of 5 stars

This is an updated review. I wanted to change my opinion from 2 to 4 stars .when it hits it hits and when it doesn’t it’s still a bummer.  but nevertheless I enjoy playing daily…

Rated 4 out of 5 stars

Well winning of course!! I have been with modo for ever and was winning a good bit but I came to high 5 and I'm winning a lot more haven't hit big yet but hopefully soon

Rated 5 out of 5 stars

I love and recommend High5 to everyone that loves to play. Their platform is easy to maneuver through and has a ton of games. Of all the other online casinos this one is my top rated and favorite. The... See more


Company details

  1. Casino

Information provided by various external sources

High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(3,580)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i signed up for high5casino almost 2…

i signed up for high5casino almost 2 years ago and have had nothing but a positive experience. i have won thousands of sc more then once but no one made me play it back. great support and they randomly suprise people with a pop up for free spins or coins. kudos

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Complete rip off

I have been playing at High 5 Casino for many years. I have never once won enough to make it worthwhile to make a redemption. This is after spending several thousands of dollars. Little by little, they took took and never once showed appreciation. I have gave chance after chance to change my mind. The reason I am finally reviewing them is because yesterday I gave them a try again. I spent $50 usd and played .50 every spin. I didn’t win a single penny with that $50.00. Not one cent.

20 April 2026
Unprompted review
Rated 4 out of 5 stars

Well winning of course!

Well winning of course!! I have been with modo for ever and was winning a good bit but I came to high 5 and I'm winning a lot more haven't hit big yet but hopefully soon

21 April 2026
Unprompted review
Rated 1 out of 5 stars

I won with welcome sc but not allowed to redeem.…

They mislead people by saying they are giving you free coins to try and there deposit required. You can play the game but you can’t redeem or cash out!!! On the withdrawal page it clearly state about the $100 requirement. It doesn’t say that you can’t redeem or withdraw money without making a deposit 1st. On their other platform it does say that the deposit is nessasary but not until they have misled you 1st. Most sites let you cash out without a deposit but not with them!!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

I won $200 and it appeared I would get…

I won $200 and it appeared I would get the money but then they said they aren't going to pay and the app switched to gold coins only. They told me that I was approved, everything was verified. They just did not want to pay so they didn't.

14 May 2025
Unprompted review
Rated 3 out of 5 stars

well maybe I'm just aggravated right…

well maybe I'm just aggravated right now cuz I just spent 30 bucks and did not win on any game besides one that's I even broke even on one spin. I have had some decent experiences but after you cash out and sometimes just because you won't hit nothing no matter what. but I have cashed out and I was pretty easy so I appreciate that but the fairness is not always there

17 April 2026
Unprompted review
Rated 1 out of 5 stars

WHAT A DIFFERENCE A YEAR MAKES

WHat a difference a year makes. This used to be a great casino with the perfect mix of fun and entertainment to keep ya playing for hours. Whatever changed, did so for the worse. Compared to the other options out there, this one is as tight as it comes. I never seen so many dead lifeless spins before. It used to be a mix now it isnt uncommon to flush 50 to 100 buc without ever getting excited or having anything close. Too bad this used to be my favorite sweeps, now I hardly play there anymore.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Lifesavers

In January of 2026 we lost our home of 13 years to fire. Insurance guys do wat they do and suddenly we are not covered only the land itself, Now we are almost homeless in a camper on the same property. Hoping to rebuild with what money we can earn with our livings.
High5 has made it possible with the gift card options they've made it possible to buy generator fuel, countless resturant visits. To afford veryday stuff like deodorants, linens, it even afforded us the price of a power invertor to use our truck for some electric. Many have been won with daily bonuses.
Thank you High5 literally being lifesavers.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I keep getting knocked out of the app

I keep getting knocked out of the app, this is almost a week 1/2. I keep trying to contact them and I have did everything they have told me to do and still it isn't working. I spend great $ so this is a big disappointment 😞

2 April 2026
Unprompted review
Rated 1 out of 5 stars

No Live Support

No real support. I don’t have access to the email address attached to my account and cannot change it. There aren’t actually any live support agents and so everything goes through a ticket and they reply to the account t email. I now have $500 sitting in limbo and they won’t help me.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

High 5 will NOT pay

After playing about 1 year I won a large sum of money with High 5. I tried to redeem it so they locked my account. I was not able to redeem the money but naturally I was able to gamble it. I had been spending money for almost a year which they accepted but did not pay me when I won a large amount. The had redeem small amounts in the past. This is a true story so please please consider another casino.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

The another night I complained about a…

The another night I complained about a game I always play. It was glitching , the turns way slow , the game would blink out and the 3 pig that I had blown magically went down when I had them ready to pop. $75 dollars I lost just because of the technical issues. I report the technician tried act like it was my fault. Mowing he could review the game see was having issues. It’s crazy they can take your money but when it’s time to pay you you have to wait days. I have 3 payout not to receive one yet. The I send a email to the support email it came back like it’s not real. I have had six or more friends jump on this game I believe it turning out to be a scam.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! I recently attempted to deposit $19.99 to access my winnings. However, my bank account shows a $20 charge processed through Coinbase at the exact same time. When I contacted High Cash Casino, they stated the charge was not from them, but the timing of the transaction coincided directly with my deposit attempt.. therefore I am now out of 20$ and they are telling me they are unsure how to resolve this issue.. SCAM!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Site is messed up

Site is messed up. None of the games work. I live in Indiana and it says not available in your country. Apparently the United States cannot play any of their games. Funny the games run fine on the 50 other casinos I’m on and I win too. Negative stars to you and your sister site as well.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service is a JOKE!!

I’ve sent MULTIPLE emails to verify my account and no one has responded back to me. I put money on there and now I can’t redeem anything even though I’ve sent in all verification. Now I’m not even able to send a chat or anything. They just keep sending me the same automated email. What a joke!!! Customer Service is a JOKE!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

High 5 uses the greatest

High 5 uses the greatest, latest slots on their platform. It is simple to your account verified so that withdraws are simple and quick. They have many games to choose from and have a progressive jackpot that I would love to win.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

I redeemed for a gift card through high…

I redeemed for a gift card through high 5 casino they said they approved it and sent it for redemption to prizeout and to contact prizeout I contacted prizeout they said they never got it and to contact high5 casino Neither one will give any answers. My advice is choose a different casino

24 March 2026
Unprompted review
Rated 1 out of 5 stars

I already was hesitant with the…

I already was hesitant with the requirement to play through 2, 5 and sometimes 10 times before cashing, but I gave them a try and the pattern is the same. Win a little and the next time lose lose lose. RTP would be horrific without the two times requirement. With it, you can't even cash out with a loss. No more for me. The house already has the edge. I won't let them double that edge. MIA can forget me.

21 March 2026
Unprompted review

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