High 5 Casino Reviews 

3,581
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers had a great experience with this company. Customers consistently praise the extensive variety and high quality of games, highlighting engaging graphics and the potential for consistent winnings. Many commend the exceptional customer support, describing the team as friendly, helpful, and efficient. Reviewers also appreciate the user-friendly platform, smooth gameplay, and quick, hassle-free payout and verification processes. However, some customers noted difficulties with game mechanics, such as the diamond feature not yielding significant wins or progression through Elite levels feeling impossible. A few other people also felt customer support was difficult to reach or unresponsive. Some reviewers also experienced challenging verification processes, login problems, and concerns about tax implications on winnings.

What people talk about most

Product

Customers had positive experiences with the product, praising the wide variety of games, their engaging... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting quick payouts,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the responsive and... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers finding the platform to be a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform is GREAT! The games are fun to play AND you can actually win some decent spending cash. The support team is awesome. IF you ever run into a problem they will be there to help fix it in a... See more

Rated 4 out of 5 stars

This is an updated review. I wanted to change my opinion from 2 to 4 stars .when it hits it hits and when it doesn’t it’s still a bummer.  but nevertheless I enjoy playing daily…

Rated 4 out of 5 stars

Well winning of course!! I have been with modo for ever and was winning a good bit but I came to high 5 and I'm winning a lot more haven't hit big yet but hopefully soon

Rated 5 out of 5 stars

I love and recommend High5 to everyone that loves to play. Their platform is easy to maneuver through and has a ton of games. Of all the other online casinos this one is my top rated and favorite. The... See more


Company details

  1. Casino

Information provided by various external sources

High 5 Casino an online casino made by one of the premier game creators in the casino industry, High 5 Games. With one of a kind enhanced games, High 5 Casino is the Home of Slots. You can play for free or wager with us for your opportunity to win. Experience real vegas slots at home or mobile slots on the go. Find our app in the Apple App Store, and Android users can download straight from our website.


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(3,581)

401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Verification process harder than should be

Ridiculous that when doing verification process 1) they don’t let you attach a photo uou must take fresh one of self and license . ( not end of world but there’s a lot of social casinos it’d be nice to just use one I just used elsewhere .
2) The RIDICULOUS part is when your done taking photo it says file too large .
Talk about unnecessary, but I’m sure purposeful obstacle to getting redeemed. I’m not a phone or computer expert so of course I don’t get around to it and gave my $800 back just as they planned . . Make iit easier to leave file !!!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

The tech and Support team

The tech. and Support Team are efficient
The games ( Graphics ) are 100% a Game changer!
Been playing since 2018 and was always treated with professionalism You try it and you will love your experience Check it out My favorite casino experience " You have to spin to win "😎

14 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve played everywhere but HIGH5CASINO is #1

I’ve played everywhere , but HIGH5CASINO is by far my favorite . There is a daily bonus of $1 plus 30 diamonds every 4 hours . I’ve won several thousands ! The games are some of the best I’ve experienced . I’ve reached out to their support team numerous times and they are prompt and have blessed me with a generous amount of free play every time .

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing website!

Amazing website!! They have all the games that actually pay lol hacksaw is my go to. I have had several redemptions over 5k with no problems. Some other websites make it hard to withdraw not this one. I recommend high5 to anyone and everyone. Happy gamblings!!!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

The worst casino

I just dumped $200 in the same slot and nothing! Couldn't even get $20 credit! Honestly pulsz casino is far better than this one because at least I can win something!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Shitty

My wife can't long in I referred her use to love this site but they have completely Throttled, the outcome of my experience. Never once got credit for my wife nor has she gotten the money paid back she never got to use

23 December 2025
Unprompted review
Rated 2 out of 5 stars

I would not recommend this VIP program to any serious players

High 5 casino let's start with the good stuff. Their RTP feels pretty fair/good. I am a long time slot player (mostly online). The only reason I really gave them two stars instead of one is because they have a great game called Foxy Dynamite. It is an awesome game and I recommend it highly! Please check it out if for no other reason than to experience this game. It is definitely worth the $5 deposit to see the game in action! It's a kind of tribute to the Foxy Brown movies of the '70s! But it's hidden in the dusty corner of their game library and I've never seen it featured on the opening page sl so you will have to search it! Okay, that's about it on positive things about high five.
The reason why I don't spend as much money as I used to at H5C or even close to as much as I spend at other sites is primarily because of their VIP program. The VIP program on H5C does that thing where it's all about the money you actually deposit and is not as much about the amount of playthrough you have put in. It's very hard to keep your VIP level even when you're winning because it's all about the amount of money you spend so you will not get anywhere in their VIP levels or stay on a higher VIP level very long if you're not losing a lot of money all the time! This is basically what my experience has been. I literally was playing for about an hour one day and was winning consistently for that hour and when I was finished and had initiated my withdrawal, I had actually gone down a VIP level!!! Your daily bonus is dependent on your VIP level also. There's absolutely no good reason for my VIP level to decrease when I'm on a winning streak unless what I mentioned above is the actual case. They don't seem to offer VIP players rakeback. I feel like their VIP program is just a sorry attempt to get people to keep depositing more money without much benefit to the player.

It would be nice if instant withdrawals were not dependent on Skrill but that's not a deal breaker. At least they offer a somewhat instant redemption option.usually I've experienced only a couple hours of wait time when redeeming through Skrill. I still play H5C sometimes, I just wouldn't recommend it to new players and especially not to anyone who's a VIP player on sites like Chanced.com or Stake. H5C's VIP program is probably not going to blow you outta the water as far as VIP experiences go.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

High 5 prefers lawsuits over following rules

What do you expect from a company currently involved in lawsuits for their unfair dealings? Everything about this website is sketchy. They are technically running an illegal lottery because they do not credit any AMOE. Absolutely zero, if you ask they will tell you that they didn’t recieve any of the entries you sent or you did them all wrong. Even if you have done them correctly and mailed many different batches. They clearly aren’t making very much money because if they were they would be following sweepstakes law and not opening themselves up to getting sued. It’s unfortunate that I will have to write to my attorney general and the Ohio casino commission, and the ftc to report a fraud and scam. I mean over 500 measly dollars in amoe, that I’m owed. However, I suggest everyone do the same and reach out to your attorney general and gambling regulators to inform of the violation. I have an email that I typed up for each and I have it scheduled to send once a week to make sure it gets to the right people.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

This place is very scandalous

This place is very scandalous, I have been playing here for about 2 years and I finally won somthing decent 20,000.$ they refused to pay it. Said I had to get further verified beyond what I already was. I have redeemed on several occasions without issue, but this time they did not want to pay the winnings. I will never deposit another dime here. Very bad. Play somewhere else

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I've always enjoyed playing here but as…

I've always enjoyed playing here but as of Dec 23rd I've been waiting via Skrill for my withdrawal. Customer service hasn't been responding to my emails. Its now Dec 26th. What's going on? If I ever receive a response or my winnings I will continue with my normal rating of 5 stars.

Update: As of today I received my winnings 12/29/25... It was quickly placed in my account after everything with my account got sorted out. Thanks.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

The worst customer service I've ever dealt with. They take 3 days to answer and then don't even bother to read the message. They give you a copy and paste cookie cutter answer and don't even bother to attempt to rectify the issue. I've been trying to redeem for a week now, and they're customer service is of no help.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Fair as any live casino

I rate this place as fair as any live casino I been to that I personally liked such as Delta Downs ect..Slots are fair and games are top notch..All gambling should be in moderation for sure...The support staff gets right back with you and so thats all you can ask for in an online casino..They are rated #1 for reason...

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst scam ever!

Worst scam ever! They want your money, despite the fact, that you can’t play outside restricted areas. No info about it, when you sign up. And the customer support sucks - they send the same e-mail again and again - like a robot. It is the worst gaming experience ever!!!

14 December 2025
Unprompted review
Rated 2 out of 5 stars

Ever since losing california high 5 has plummeted.

As others have pointed out i use to enjoy playing at high 5, i didnt always win but they had a fairly good rtp. That was until recently about the time that high 5 got banned from california i noticed a HUGE decline in rtp to the point that i havnt been able to cash out a single time the past few months although spending around $1000. On top of all that my vip prestige level drops almost double on a daily basis & yet again in spite of the fact ive spent almost 1000 in 2 months time. them losing california with other states most likely soon following cali example high 5 is on the way out. I highly recommend staying away from high 5 casino.

12 December 2025
Unprompted review

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