Highland and Grampian Heating Services Ltd  Reviews 

18
TrustScore 4.5 out of 5

4.6

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Company details

  1. Central Heating Service

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Highland and Grampian Heating Services Ltd


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4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

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Rated 5 out of 5 stars

Communication first class from first…

Communication first class from first phone call.
Work carried out efficiently and tidily. On the end of phone or available for text at every stage of the process.
Highly recommended from this moment on.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Immediate Supportive Service.

Immediate, friendly, honest, supportive service. Could not be more grateful for the service they have provided for us and their straightforward advice.
The best experience with heating engineers we have had in a very long time. 5 stars indeed.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this company

Would highly recommend this company. Needed completely new heating system - combi boiler, radiators, heated towel rail etc. Peter was extremely knowledgeable and the heating engineers fitted the system in only 2 days. They were very tidy and professional - many thanks

22 January 2022
Unprompted review
Rated 5 out of 5 stars

Accommodating and efficient

Highland & Grampian Heating undertook our boiler service provided by our home emergency insurance cover. They were quick and efficient. We were pleased with their work, so also asked them to complete the annual boiler inspection at our flat. Again, they were accommodating and helpful. Recommended.

6 November 2021
Unprompted review
Rated 5 out of 5 stars

Really excellent service

Really excellent service. Came around really quick, I sent some photos in advance so he had the correct part which he fitted and also whilst he was here fixed another heating wiring issue from a previous engineer getting it wrong. Altogether excellent, polite, and efficient. Really impressive.

17 September 2021
Unprompted review
Rated 5 out of 5 stars

Gave Highland Grampian Heating a call…

Gave Highland Grampian Heating a call to explore options for a new heating system in the highlands. Peter shared a wealth of knowledge and ended up pointing me in the direction of a system that they don’t actually install (air source). I really appreciated that he had in mind what the best option is for us and didn’t just push for a product that he could make a sale on. Excellent customer service and a friendly, trustworthy experience.

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent work, highly recommended

I was extremely happy with the work done by Peter, Craig and Mark. Peter explained the job to me in detail and quoted 3 days for the work to be done. Over the 3 days Craig alone worked for over 30 hours. They started promptly at 0800. Explained any issues they had through the day and were clean, tidy and professional throughout. The finished work was excellent and Peter followed up after to make sure I was happy with everything. Couldn't be happier, highly recommended.

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Professional Service

Fantastic professional service from start to finish. Comprehensive quote with nothing hidden also no pushy correspondence after quote. Peter and his team are a class act and have no issue in recommending them.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

New Gas Boiler Installation

New Gas Boiler Installation. We selected the Vaillant ecoTEC plus 832 boiler with Smart Controls. Installation took place in one day, engineer was friendly, informative and tidied up after. Great customer service from Highland & Grampian Heating Services Ltd throughout the process.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Emergency Boiler repair by Peter and Mark - Highland Heating

Peter and Mark did the initial visit after phoning for an emergency call out. They were here within a couple of hours and after initial inspection, had sourced and ordered all the parts and Mark was round first thing the next morning to carry out all of the (many!) repairs to our boiler. Tidy and neat and very professional. Impressed with their knowledge and clear explanation was given as to what the problem(s) were. Would recommend them to anyone.

9 January 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Needed my boiler replaced as it had broken down, good communication right from my initial contact, Peter came out the same day and measured up and explained everything, very friendy knowledgeable guy! Boiler fitted a few days later with no problems, very clean and tidy,professional from start to finish.

24 December 2020
Unprompted review
Rated 5 out of 5 stars

First class service from Highland and…

First class service from Highland and Grampian Heating Services, my 17 year old Vaillant boiler had been giving me issues over the last few months and was due a service. Mark did the service and suggested I might want to think about replacing the boiler due to age and condition, Peter did the Survey for a new boiler and was very impressed with his knowledge and suggestions. Craig and Jack the engineers were professional and friendly and would definitely recommend. Great work guys.

23 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We’ve just had a new boiler installed in time for Christmas after our old one packed in at the worst time of year. Within an hour of our enquiry Peter responded and swiftly surveyed the work and arranged for our installation within 48 hours. The installers were a pleasure and the house has never been hotter! Very happy customer

23 December 2020
Unprompted review
Highland and Grampian Heating Services Ltd  logo

Reply from Highland and Grampian Heating Services Ltd

Glad we could make it happen

Rated 5 out of 5 stars

Just had a new boiler fitted

Just had a new boiler fitted. From start to finish the service and professionalism was excellent. I would always recommend them to friends and family. Thanks for a first class experience

23 December 2020
Unprompted review
Rated 5 out of 5 stars

Polite, prompt and excellent work

Highland and Grampian Heating Services were a delight to have in my home. They reacted quickly and rectified a issue I had in my property.
Would 100% use again and recommend.

23 December 2020
Unprompted review
Highland and Grampian Heating Services Ltd  logo

Reply from Highland and Grampian Heating Services Ltd

Glad we could help

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