Highlandtweedstore Reviews 12

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Terrific and very friendly service.

I was spent a long time online looking for a gent's tweed flat cap in a McGregor tartan for very big birthday present for an old friend, without success until I found Highland Tweed Store. They took a lot of trouble in tracking down the right product then promptly sending exactly what I was looking for. They also checked to make sure it got to me in time. Terrific and very friendly service.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Received wrong item, ignoring emails

Ordered a bag and they sent the wrong colour. Emailed them to let them know but was happy to keep item. Asked them whether I should send it back or could they refund the difference if I keep it as it was cheaper than the original order. Never received a reply so emailed a second time and still nothing.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

The owners invited us to there home as we could only make it through on a saturday,my husband came away with trousers waistcoat and tie in the family tartan .All the garments are really well made and good quality and excellent prices.Great customer service.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Last Minute Purchase

My wife and I were on our way to a NYE Gala dinner and decided last minute to buy a Tartan Cummerband and Sash to enhance our outfits. I have Scottish heritage and particularly wanted an Anderson tartan. A quick google search identified Highland Tweed which was on our route so we turned up at the unit unannounced and received excelent personal service. We were very pleased with the products.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality and Warmth

I recently purchased a pure wool jumper from this company. It was delivered in very good time and is of superb quality and incredibly warm. All set for winter now!

10 October 2024
Unprompted review
Rated 2 out of 5 stars

Poor quality

After wearing it a few times the back of the arran jumper I bought in March unravelled from the right shoulder seam downwards

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service !!!

Incredible service and saved our wedding !!! Ordered, made and delivered from Scotland in 20 hours overall and worn 2 hours later at the altar!
10/10 for efficiency and service.
Highly recommended

21 July 2023
Unprompted review
Rated 5 out of 5 stars

I’m very happy with their service!

If you’re looking for a quality, stylish bag, I highly recommend Highland Tweed Store! They have a range of authentic Harris Tweed products, I’m very happy with their service!

24 January 2022
Unprompted review
Rated 5 out of 5 stars

perfect customer care Munro tartan ties

I ordered 6 Munro tartan ties for pallbearers for my mother in laws funeral they only had two in stock and I had no time to re-order from anywhere else they got in touch with me via phone and email they chased around other suppliers and found the ties I needed but they were dearer than on this site so they ordered them at no extra cost to me and sent them express delivery free of charge so I received them next day I can’t express how excellent their customer care is I know no profit was made from this sale but as I was told customer satisfaction comes first they certainly go over and beyond to satisfy their customers I would highly recommend this site to anyone who is looking to buy from them

21 January 2022
Unprompted review

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