Ordered a nutribullet on next day delivery. Sadly this was showing as arrived at depot for five days with Evri. Contacted customer service and had a very quick reply from Martin who arrange for anothe... See more
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My order 6308741, was originally lost in transit by Evri!! (Say no more) This was on the Sunday, I contacted High Street TV customer services as advised on their site, I spoke to Anna who was very... See more
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Purchased a handy 4 in 1 handheld scrubber. I had some questions in regard to this item and it’s use. I contacted Customer Services for assistance. Ben responded by text and was able to answer my q... See more
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Great bit of kit for food preparation. Powerful motor. Pulse action is all that is needed.Recipies on an app which didn't download for me even after several attempts. Would have been useful to have h... See more
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Company details
- #24 of 34 best companies in Shop
- #25 of 49 best companies in Exercise Equipment Shop
- #126 of 189 best companies in Garden centre
- #255 of 372 best companies in Gift shop
- #95 of 135 best companies in Kitchen supply shop
- #97 of 191 best companies in Online marketplace
Written by the company
High Street TV is a multi-channel retail business operating in the UK and internationally. We are one of the UK’s fastest-growing companies as recognised by The Sunday Times Fast Track 100 and International Track 200. Founded in 2008, High Street TV is based in Harrogate, North Yorkshire and employs over 70 staff. We Are INVENTIVE. At HSTV we develop, source and sell innovative and proven products for everyday use. We are the home of best-selling lifestyle brands such as nutribullet, Drew&Cole and New Image as well as the exclusive distributor for some of the world’s most successful ‘As Seen On TV’ products. We Are INSPIRING. We captivate, excite and inspire consumers via mass TV advertising. With three 24-hour dedicated shopping channels across SKY (666, 667 & 672) as well as advertising on over 50 digital TV channels in the UK & Ireland including ITV, Channel Four and Five, you will find our product range available to buy via all main channels of distribution including TV, online, print, and mobile. We have studios in Harrogate and Los Angeles where we produce infomercial content and we use our creative talents to showcase our products through packaging, point of sale, advertising, PR and social. We Are EVERYWHERE. High Street TV is truly multi-channel – we provide the opportunity for customers to purchase our products whenever and wherever most convenient to them. Our products can be bought via our shopping channels, website, call centre, on Amazon and eBay, via JD Williams and Very, or in-store at over 2,000 outlets including well-known high-street retailers such as Amazon, Argos, Sainsburys, Currys, Very, Studio, Wayfair, JD Williams, Beaumex, Aldi, Lidl, Robert Dyas, B&Q, QVC, Morrisons, Costco, AO.com, The Range. Our products are available in over 69 countries and we work with leading international partners to bring HSTV products to customers around the world. How We ROLL. Life. Love It. Live It. - is more than just our strap-line, it’s our take on life. It captures our brand purpose – to improve the quality and enjoyment of people’s lives - and it says a lot about us, how at High Street TV we love to work together to make things happen, seizing the day and having fun along the way. We are CARBON NEUTRAL. At High Street TV, we’re committed to doing our bit for the planet, and in particular helping to reduce global CO2 emissions by offsetting our own emissions through supporting projects at home and around the world. In addition to aiding efficient cookstoves, reduced deforestation and planting trees in the UK, we have recently supported a renewable wind power project in India, and gone the extra mile with a reforestation tree planting project in Kenya’s Great Rift Valley, providing a wider environmental benefit, beyond our measured footprint and achieving PLUS status.
High Street TV
Written by the company
Your experience matters to us!
Our aim is to provide you with a happy shopping experience with the comfort and convenience of ordering online.
We want to ensure that your purchasing experience with High Street TV is a success.
If there is anything that our Customer Experience Team can do to help improve your experience, we will be more than happy to help.
Your review will be met with a response from our team who will endeavour to remedy any issues as soon as we can.
Contact info
High Street TV
4.5
Excellent
14k reviews
Asks customers to review
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Order arrived and delivery service…
Order arrived and delivery service great.
Product great happy with the item
8 April 2026
Reply from High Street TV
Thank you for your feedback, Fran.
We’re happy to hear that you are pleased with both the delivery service and the product. We appreciate your support!
Many thanks, Michael
The item arrived slightly damaged but…
The item arrived slightly damaged but didn’t effect the performance of the item. It was just the foot that had got damaged in transit. I could of sent it back for a replacement but chose not to.
20 May 2026
Unprompted review
Reply from High Street TV
Thank you for your review, Spencer.
We’re glad to hear the item performed well despite the minor damage. Your understanding is appreciated!
Many thanks, Michael
Reply from High Street TV
Thank you for your feedback, Anne!
We’re glad to hear you found our products to be of good quality and that delivery was speedy. We appreciate your support.
Many thanks, Michael
Absolutely brilliant
Straight forward to order, kept informed of delivery. Extremely happy with delivery time!!!. I purchased a “yawn single inflatable bed and it’s superb- very very happy with it!!!. It’s unroll, plug into mains & inflates 3–4 mins and enjoy the comfort- no assembly or tools needed, it’s that simple.
It’s very well made ( I’ve done 55years in the engineering industry)👍👍
30 May 2026
Unprompted review
Reply from High Street TV
Thank you for your review, G C!
We’re thrilled to hear you are extremely happy with your YAWN Air Bed.
Customer satisfaction is our priority.
Many thanks, Michael
Reply from High Street TV
Thank you for your feedback, Adam!
We’re glad to hear you found good products at reasonable prices. We appreciate your insights.
Many thanks, Michael
Excellent customer service and a…
Excellent customer service and a timeous response and resolution to my enquiry
29 May 2026
Unprompted review
Reply from High Street TV
Thank you for your review, Mrs O'neill
We’re glad to hear that you received excellent customer service and a timely response to your inquiry.
We appreciate your support
Many thanks, Michael
The trimmer isnt a lightweight as u…
The trimmer isnt a lightweight as u make out. I couldn't tightened the safety handle into place. The trimmer it's self didntnlike cutting long grass. Me no likely.
Delivery was fast. But you have to pay for the return if no fault
25 May 2026
Unprompted review
Reply from High Street TV
We appreciate you sharing your feedback regarding the trimmer's weight, handle, and performance with long grass. We are reviewing your comments to improve our products. Please provide your details and we will look into this for you, Anna
Exceptional customer service
21 May 2026
Unprompted review
Reply from High Street TV
Thank you for your kind words, Lindsay
We’re glad to hear you received exceptional customer service and cannot wait to share your feedback with the team.
Many thanks, Michael
Good product and good customer service
Quick and efficient service and delivery.
20 May 2026
Unprompted review
Reply from High Street TV
Thank you, Victor.
We’re pleased to hear that you found our service quick and efficient. Your feedback is appreciated.
Many thanks, Michael
Faulty lawn barber when received 1st…
Faulty lawn barber when received 1st time order,so high street TV sent me another one in replacement.
And yet after assembly and charging battery up for 3 hours,,,,,
Yes still not working and that was a replacement for a faulty product.
I could understand first time round but not a second time.
So wrote an email with a small video to show the faulty product and now wanting a full refund.
I won't be shopping at high street TV again.
27 May 2026
Unprompted review
Reply from High Street TV
We are truly sorry to hear about the repeated issues with your lawn barber. We understand how frustrating it must be to receive two faulty products. We are actively reviewing your feedback and the video you sent to address these concerns. Please provide your details so that we can look into this further for you, Anna.
fantastic service explained correctly…
fantastic service explained correctly and I would highly recommend this company. Don’t go back.
8 April 2026
Reply from High Street TV
Thank you for your fantastic review, Mrs Thompson!
We’re thrilled to hear about your positive experience and appreciate your recommendation. We look forward to serving you again.
Many thanks, Michael
Reply from High Street TV
Thank you, Judith!
We’re delighted to know you’re happy with your purchase.
Your feedback is greatly appreciated.
Many thanks, Michael
Reply from High Street TV
Thank you for your review, Julie.
We’re glad to hear that you received your item quickly and that it met your expectations.
We appreciate your support.
Many thanks, Michael
Reply from High Street TV
Thank you, Winnie.
We appreciate your positive feedback and are glad you had a good experience with us.
Many thanks, Michael
Very prompt delivery & very pleased…
Very prompt delivery & very pleased with the sprayer I ordered.
18 May 2026
Unprompted review
Reply from High Street TV
Thank you for your review, Susan.
We’re glad to hear that you were pleased with the prompt delivery and your Garden Genie sprayer.
We appreciate your feedback!
Many thanks, Michael
Reply from High Street TV
Thank you, Cheryl!
We’re happy to know that you consistently find our products to be of good quality and at a great price.
Your loyalty is appreciated.
Many thanks, Michael
Easy to order as always
Easy to order as always, reliable delivery, good product as with all i have purchased!
11 May 2026
Unprompted review
Reply from High Street TV
Thank you for your feedback, Alan.
We’re glad to hear that you found ordering easy and the delivery reliable.
We appreciate your continued support.
Many thanks, Michael
Excellent prompt and helpful service
Excellent prompt and helpful service
22 May 2026
Unprompted review
Reply from High Street TV
Thank you, Elaine!
We’re pleased to hear that you found our service excellent and prompt.
Customer satisfaction is our priority, and it sounds like we hit the mark here.
Many thanks, Michael
I have had no problem with what I have…
I have had no problem with what I have bought from them.Arrived on time and packaged well.Highly recommend High street shopping.
8 April 2026
Reply from High Street TV
Thank you for your kind words, William.
We’re delighted to hear that your order arrived on time and that you’re happy with your purchase.
We appreciate your recommendation.
Many thanks, Michael
Lawn Barber
I ordered the lawn barber and when it arrived the Battery would not charge I emailed high street TV and they are sending out a new one and they also gave me a helping hand regarding reg I have not done this yet waiting for the new battery and I don't have to send dud one back they replied to my email fast and took care of the problem straight away given them 5 stars for quick reply
19 May 2026
Unprompted review
Reply from High Street TV
Thank you for your wonderful review, Jean!
We're glad to hear that our team was able to resolve the battery issue quickly. If you need any further assistance, feel free to reach out.
Many thanks, Michael
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