I needed a refill of a product which I usually get from my doctor. Having read I can buy these online I asked my local pharmacist but he did not sell these. I therefore checked online and found High... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service. Ordered a prescription online and although I didn’t realise the cut off was 3pm for same day pick up and I placed the order just after 4pm, they were actually really nice abou... See more
I can’t live without Hightown Pharmacy, since my GP stopped prescribing Gaviscon due the cost and prescribed a very poor substitute instead. Since last Summer I’ve been ordering Gaviscon from Hightown... See more
First time using this pharmacy, great service. My order arrived in good time as it was in glass bottles it was very well packaged. Impressed and will likely use this pharmacy again when I need to reo... See more
Company details
- #69 of 108 best companies in Pharmacy
Written by the company
We are an independent pharmacy that operates both in-person and online.
Contact info
Alt Road, L38 0BF, Hightown, United Kingdom
- 01519293130
- support@hightownpharmacy.co.uk
- hightownpharmacy.co.uk
4.6
Excellent
273 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Quick efficient
31 March 2025
Had what I needed in stock
Had what I needed in stock. Easy to order and fast delivery. Good communication. Thank you very much.
25 March 2025
Unprompted review
Not efficient
I'm at a loss with these people. They looked at something called a summary record from 11 years ago, told me I couldn't have naproxen because I had asthma. I told them, no 11 years ago I had a test for asthma, but I was incorrect. Later it was corrected by my GP. So because I had a test 11 years ago, I can't have a drug that I've taking now. Ridiculous. Absolutely pathetic. What is worse is that I've succesfully bought this drug privately last year, I just cannot remember who I used so tried this bunch of clowns.
26 February 2025
Unprompted review
Helpful customer service
Super friendly and helpful customer service helped me straight away when I realised I made a mistake with my order- thank you :) would definitely reccomend!
26 March 2025
Unprompted review
Fast reliable company definitely use…
Fast reliable company definitely use them again top marks
17 March 2025
Unprompted review
Fast And Simple!
Fast, Simple, Hassle free service. Got fed up with my GP sending me around the houses just to get a prescription that ENT recommended I have, still waiting for a phone call from them and it’s been 2 weeks! So decided to get the item online, not only was it cheaper to get it this way from Hightown Pharmacy, it was a hell of a lot quicker. Would highly recommend!
5 March 2025
Unprompted review
Just that good service.
3 March 2025
Best pharmacy by a Mile,my previous…
Best pharmacy by a Mile,my previous Pharmacy always messed up my subscriptions and had stuff missing and sometimes would be WEEKS late,this Pharmacy has been awesome,very quick with your prescriptions and keep in touch with you to see if your O.K.
10 March 2025
Unprompted review
Brilliant service
Brilliant service, easy communication with the next day delivery.Everything is seamless and professional. I would recommend to everyone!
8 March 2025
Unprompted review
Fast delivery!
28 February 2025
Brilliant service
Brilliant service! Have always received my items on time (unless it was the fault of the delivery company) and have follow up emails checking I'm ok. Excellent service and I would highly recommend
21 February 2025
Unprompted review
Brilliant
Brilliant service,my order was with me the next day,very competitively priced,I've even had a follow up email to see how I'm getting on,I have bought more than once from here and never had a problem,so I can definitely recommend
17 February 2025
Unprompted review
Efficient
Efficient, speedy delivery time and a follow up email to check all
Is ok. What’s not to like . Excellent
14 February 2025
Unprompted review
Very easy experience
Very easy experience, meds arrived fast with no issues, can trust this company!
10 February 2025
Unprompted review
Very good prompt service.
10 January 2025
Unprompted review
Superb service
3 February 2025
Brilliant and reliable pharmacy will…
Brilliant and reliable pharmacy will happily recommend as they are a professional pharmacy and A balanced one
Some pharmacies can think they know more than your GP does which isn’t the case here
And if they are legally allowed to sell a medication then they will (if it has a P on the packaging it means u don’t need a prescription if you want to buy it but you may have to fill out a form which I don’t mind doing )
13 December 2024
Unprompted review
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