Delivery came very quickly and well packaged. Get choice of jelly cat soft toy’s online and instore. Very pleased with them. Only one small thing, very thoughtful including chocolates with order but w... See more
Company replied
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Delivery came very quickly and well packaged. Get choice of jelly cat soft toy’s online and instore. Very pleased with them. Only one small thing, very thoughtful including chocolates with order but w... See more
Company replied
Have started a theme of seasonal tea light holders, found the perfect spring holder at Highworth Emporium.Arrived today, its beautiful, very carefully packaged and swiftly delivered. Thankyou Aga,... See more
My parcel went missing so i phoned and spoke to a lovely girl called Aga .My parcel was resent out to me within 24 hours with tracking i cannot praise this company enough for best customer care ever n... See more
Found a Jellycat that my daughter desperately wanted. The price was the same as the official site, so I thought I'd give it a try. Ordering was very simple. I had updates on delivery, + the item arriv... See more
Cards, gifts, balloons, Home fragrance, chocolates and so much more. We welcome you with a friendly smile and offer helpful service. See you soon.
46 High Street, SN6 7AQ, Highworth, United Kingdom
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Replied to 100% of negative reviews
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Brilliant, l received my lovely Edgar Charlie Bear beautiful wrapped and came in tip top condition, Fantastic customer service.
Have started a theme of seasonal tea light holders, found the perfect spring holder at Highworth Emporium.Arrived today, its beautiful, very carefully packaged and swiftly delivered. Thankyou Aga, Vicki, Loraine, Nike and Richard.
Chris F
Absolutely brilliant service, really helpful and my order arrived the very next day and was beautifully packaged too.
I will definitely be shopping with you again. Thank you so much!
Highworth Emporium were selling the products I wanted at a competitive price. Unfortunately one of the items I ordered was out of stock, Lorraine phoned me the morning after I placed my order and a substitute item was sent. Excellent service and the items were delivered quickly.
Great products great service and great location. Thumbs up for everything! Often use for birthday gifts as the products are generally good quality, stylish and apt.
Found the item at a very good price at Highworth Emporium. Prompt delivery too and very well packed. Nice touch of the chocolates that were included with the item. Really happy with my Charlie Bear rabbit - fell in love with it when saw it locally but was more expensive. Glad I chose to purchase from Highworth Emporium - thank you seller.
Lovely company to order from.Fast delivery and packed well with a little surprise inside.Would order from you again.
Many thanks
Recently made an order from this online shop and it arrived well packaged and fairly quickly. Also there was an extra surprise, a sweet treat, that was completely unexpected but a lovely surprise.
Great communication, beautifully packaged and speedy delivery. Thanks for the surprise little gift too
Very smooth transaction and very happy with the item and service
Fast efficient service, my item was well wrapped and arrived in perfect condition.
I love this place. It's like a labyrinth of gorgeous trinkets and gifts. The Jelly Cat range is extensive which make perfect gifts for my children. The store itself is so clean, well laid out, and the staff are fab!
They were sold out of an item I bought and I had to pick something else. When the alternative item arrived it had marker pen all over it. Very disappointing
Edit: I did 100% order it from you guys, I'm not stupid. Will contact now.

Reply from Highworth Emporium
Great price for my charlie bear fast delivery and packed and presented very well .
Took advantage of xmas sale for some goodies for next Christmas and a wreath im planning!
Thanks for safe packing and speedy delivery
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