Highworth Emporium Reviews 

635
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Delivery came very quickly and well packaged. Get choice of jelly cat soft toy’s online and instore. Very pleased with them. Only one small thing, very thoughtful including chocolates with order but w... See more

Company replied

Rated 5 out of 5 stars

Have started a theme of seasonal tea light holders, found the perfect spring holder at Highworth Emporium.Arrived today, its beautiful, very carefully packaged and swiftly delivered. Thankyou Aga,... See more

Rated 5 out of 5 stars

My parcel went missing so i phoned and spoke to a lovely girl called Aga .My parcel was resent out to me within 24 hours with tracking i cannot praise this company enough for best customer care ever n... See more

Rated 5 out of 5 stars

Found a Jellycat that my daughter desperately wanted. The price was the same as the official site, so I thought I'd give it a try. Ordering was very simple. I had updates on delivery, + the item arriv... See more

Company details

  1. #44 of 374 best companies in Gift shop
  2. #1 of 5 best companies in Balloon Shop
  3. #8 of 94 best companies in Candle shop
  4. #8 of 45 best companies in Greetings Card Shop
  5. #12 of 110 best companies in Toy shop

Information provided by various external sources

Cards, gifts, balloons, Home fragrance, chocolates and so much more. We welcome you with a friendly smile and offer helpful service. See you soon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(635)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good result

The item arrived as expected and was complete/undamaged. Very pleased with their service.

11 August 2025
Rated 5 out of 5 stars

Great service

Despite an error on my part about the delivery address the team fixed the problem and got my order straight back out to me. 5⭐️

6 August 2025
Rated 5 out of 5 stars

Wonderful selection

Wonderful selection, beautifully packaged, great communication, fast delivery! Made my partner super happy with this surprise!

30 June 2025
Rated 5 out of 5 stars

Excellent customer service

Delighted with the discount and impressed with pleased with the excellent customer service and great communication. My Bartizan gargoyle bear was beautifully packaged and arrived very promptly. This is the third or fourth time I have bought from his company and would definitely buy from them again!

7 July 2025
Rated 5 out of 5 stars

Great service

Excellent service, delicious product, wonderful support team to talk to. All around a great company to work with and I will be purchasing from them again. 100%

27 May 2025
Rated 5 out of 5 stars

AMAZING

I had a wonderful experience with Highworth Emporium. I purchased the Jellycat Giant Cottontail Bunny. Communication was excellent and it was packaged with so much love and care. It arrived next day delivery. Highly recommend. Thank you so much!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Very reasonably priced and very quick…

Very reasonably priced and very quick delivery. Pleasantly surprised how quick it was received. My daughter lost her beloved Jellycat Gremlin, so this was a replacement. Thankfully didn't realise have to wait long! Thank you so much 💓

13 May 2025
Rated 5 out of 5 stars

Prompt service.

Found a Jellycat that my daughter desperately wanted. The price was the same as the official site, so I thought I'd give it a try. Ordering was very simple. I had updates on delivery, + the item arrived well packaged within a week. Excellent service. I'm sure I'll be ordering from you again.

28 March 2025
Rated 5 out of 5 stars

Outstanding!

Purchased the Charlie Bears Hoofprints collectible.
They had a great deal on offer and despite the item being very large and heavy, I received it within two days which is amazing and its packaging was brilliant, easily the best care I’ve seen to protect a collectable in transit.
Overall great professional service.
Thank you

12 February 2025
Unprompted review

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