HI Kent Reviews 

122
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Your.staff at ear clinic at Coxheath library are always super efficient and today Jill was very helpful and took great care while she was mending one of my ear pieces. Thanks to all the team, especial... See more

Company replied

Rated 5 out of 5 stars

We found Hi Kent after searching everywhere for a place who would be willing to help with our 4 year old's earwax buildup. Not only do they do it, but they're clearly professionals who are equipped an... See more

Company replied

Rated 5 out of 5 stars

Efficient service of my hearing aids I think from a lady who is called Jenny. Both ladies exceptionally friendly also. This review is for Brewer Street Maidstone from Penny Thompson. It was one ladi... See more

Company replied

Rated 4 out of 5 stars

Hi Kent is now offering a regular ear care service, twice monthly at its Maidstone head office in Brewer Street. Zoe Holder, the ear specialist, explains thoroughly what help she offers. She took v... See more

Company replied

Company details

  1. Deaf service

Written by the company

We are a charity who help and support the D/deaf and people living with hearing loss across Kent. We offer many different services such as: Hearing Aid Maintenance Clinics, Assistive Equipment, Assessment Service on behalf of KCC, Ear Checks, Wax Removal, Hearing Screening, BSL Courses, Lipreading Classes, Deaf Awareness Training, Social Groups, Tinnitus Support Groups, Technical Assistance Service, among others...


Contact info

4.8

Excellent

TrustScore 5 out of 5

122 reviews

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4.8

All reviews

(122)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

I went to Hi Kent because I needed help…

I went to Hi Kent in Canterbury because I needed help to hear the TV. We (my husband and I) met with Jon Lambert who went above and beyond to assist us and assess my needs. He spent time explaining things and totally understood the needs of a person in my position. Highly recommended if you’re having hearing problems, wear hearing aids or just need advice about your hearing. Brilliant!!

2 June 2023
Unprompted review
HI Kent logo

Reply from HI Kent

We are always happy to help. Thank you for leaving such a lovely review.

Rated 5 out of 5 stars

Excellent service

As usual, I had a very positive experience when visiting Hi Kent Canterbury office today. This time I needed help to re-tube my hearing aid. Although I usually do it myself, I was struggling to fit the tubing because it was the wrong size for my ear mould. The helpful volunteer explained cause of the problem, measured me for the tubing length and fitted it for me while I waited - all done in about five minutes. Thank you, Hi Kent!

21 May 2021
Unprompted review
HI Kent logo

Reply from HI Kent

So sorry that your kind feedback went unnoticed for so long. Thank you so much for using our service, and if you struggle in the future, pop in and see us.

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