Hillarys Ireland Reviews 4,803

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, often highlighting their punctuality and tidy work during installations. People are very satisfied with the quality of the products, finding them transformative and aesthetically pleasing, and frequently commend the excellent service received from initial consultation to fitting. However, some customers were dissatisfied with issues like incorrect measurements leading to ill-fitting blinds or curtains, and a few experienced problems with product functionality, such as blinds not closing properly. A minority of people also reported poor communication and slow responses from customer service when trying to resolve these issues.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product quality and selection. Many customers are delighted with... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are very pleased with the work, describing... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful attitudes, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, Greg my fitter was brilliant, explained everything to detail & had alot of patience , very respectful towards my home , brought his own shoe covers to wear on my carpet ,& kept a... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service from Manu and the team. They arrived on time, were friendly and professional, and did a great job with the installation. Everything was fitted neatly and works perfectly.... See more

Company replied

Rated 5 out of 5 stars

We deal with the Rep Ruairí in Carrigaline. He is always punctual and efficient. He doesn't rush us into making a hasty decision. He even delivered and installed our last blind before the due date. Wo... See more

Company replied

Rated 5 out of 5 stars

We are absolutely delighted with the service that Des Hayes provided when we recently got Venetian blinds fitted. His professionalism showed when he called to measure up and subsequently returned to f... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Interior designer

About Hillarys Ireland

Written by the company

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Written by the company

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Service was done perfectly

Service was done perfectly. Recommended

4 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Victor,

We're happy to hear that the service was completed perfectly to your satisfaction. We appreciate your recommendation and positive feedback.

Regards,

Niamh.

Rated 5 out of 5 stars

Excellent service provided from day one…

Excellent service provided from day one of the Sale person George to the fitter who did a great work. Communication was excellent. I will recommend.

6 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Barbara,

We're happy to hear that you received excellent service from our team. We appreciate your recommendation and are glad the communication and fitting were great. Thanks for your feedback.

Regards,

Niamh

Rated 5 out of 5 stars

Very efficient

Very efficient, knowledgeable and helpful. Would highly recommend

6 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ian,

We're happy you found our team efficient, knowledgeable, and helpful. Thank you for the recommendation; we appreciate your positive feedback!

Regards,
Niamh,

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience from start to finish.
The company scheduled a technician to come to my house last Saturday between 9:00 AM and 12:00 PM for measuring and fitting blinds. I wasted my entire morning waiting — and nobody showed up. No phone call, no text message, no email, absolutely ZERO communication from the company or their representative. Completely unacceptable and unbelievably unprofessional.
What makes this even worse is that this is not my first bad experience with this company. A previous employee who visited my home looked like he hated his job and acted as if he was doing me a favour just by being there. No communication skills, no professionalism, no customer service whatsoever.
This company clearly has no respect for customers’ time. If you make appointments with people, the bare minimum is to show up or at least inform them that you are not coming. Instead, they left me sitting at home for 3 hours like an idiot waiting for someone who never intended to appear.
I will never use this company again and would strongly advise others to stay away unless you enjoy wasting your time and being ignored. One of the most unprofessional and useless companies I have dealt with in a very long time.
The number of positive reviews here honestly does not match the level of service I experienced at all.

9 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Lucas,

My apologies that this has been your experience, as this is not the level of customer service we aim to provide.
Please provide the information requested so we can locate your account and look into this for you.

Regards,
Niamh

Rated 5 out of 5 stars

Fantastic quality and amazing customer service

The quality of the blinds are incredible but Ger Breen, Carrick 315047 was just fantastic, he is an absolute credit to Hillary blinds. He was professional but also so understanding and friendly to my toddler running around. He made everything so effortless helping choose the correct blinds I needed and installing them to perfection.

8 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Rachel,

We're happy to hear that you find the blinds incredible. It's great knowing that the service was fantastic, professional, understanding, and friendly, especially with your toddler around. We appreciate your feedback on the effortless help in choosing and installing the blinds perfectly.

Thank you for taking the time to leave a lovely review.

Regards,
Niamh.

Rated 1 out of 5 stars

I went for insect scren and blackout…

I went for insect scren and blackout screen for baby room sparing no expense.

Already had a blackout blind which would leak light on the sides so went with them as baby doesn’t sleep without complete darkness.

Nowhere do they mention they put the blackout screen and the insect screen on the same rail so it leaks light. Doesn’t solve my purpose at all. Dissapointed.

3 May 2026
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Reply from Hillarys Ireland

Hi AKS

We appreciate your feedback and are sorry the combined screen rail leaks light, which doesn't meet your baby's needs for complete darkness. We'll review how we present this information. We will look into this further for you and revert to you in due course

Kind Regards
Karen

Rated 5 out of 5 stars

Karen at Hillarys was really helpful…

Karen at Hillarys was really helpful when I lost the remote for my blinds and couldn’t get them open. She dealt with it straight away and made the whole thing very easy. Quick response, helpful attitude and great customer service.

1 May 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Debbie

We're happy to hear that you had such a positive experience! It's great to know that our team was able to help resolve the issue quickly and efficiently. We appreciate your kind words and are grateful for your feedback.

Kind Regards
Karen

Rated 5 out of 5 stars

Great communication with sales rep /…

Great communication with sales rep / installer Ger Breen. He arrived exactly at the agreed time and did an excellent job.

7 May 2026
Unprompted review
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Reply from Hillarys Ireland

Hi Geraldine

We're happy that you experienced great communication and a punctual, excellent job. We appreciate you taking the time to leave this positive feedback.

Kind Regards
Karen

Rated 5 out of 5 stars

Clins kurian who measured ordered and…

Clins kurian who measured ordered and fitted our blinds was an absolute pleasure to deal with. I would recommend hilarys.

10 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Shirley

We appreciate you taking the time to share your positive experience. We're so glad to hear our advisor was a pleasure to deal with, and we appreciate your recommendation.

Kind Regards
Karen

Rated 5 out of 5 stars

Perkins315374 came to our house to fit…

Perkins315374 came to our house to fit our new shutters. The service was impeccable and they did a great job.

9 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Karen

We're happy to hear that the shutter installation service at your home was impeccable and that you are pleased with the work. Thank you for your positive feedback for Costel.

Kind Regards
Karen

Rated 5 out of 5 stars

Great Advice From Jennifer

I have been a regular customer with Hillary Blinds for a considerable amount of time and I have received consistent great customer service and Jennifer Lynam was no different. Jennifer was absolutely fantastic!! She gave me great advice about what colours and choices I should consider, concerning my kitchen, which really put me at ease. Jennifer was thoughtful, listened and reassured me not to make any decisions until I was sure. Jenny went above and beyond. An absolutely brilliant Customer Adviser. Thanks Jennifer

8 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Nyasha

We're happy to hear that you've consistently received great customer service. We appreciate your positive feedback regarding the advice and reassurance you received concerning your kitchen. It's wonderful to know that you felt at ease with the support provided. Thank you for taking the time to leave a lovely review for Jenny

Kind Regards
Karen

Rated 5 out of 5 stars

Jennifer lynam is so courteous and…

Jennifer lynam is so courteous and friendly.

1 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Catherine

We appreciate your kind words! It's wonderful to know our team made your experience pleasant and friendly. Thank you for taking the time to leave the feedback for Jennifer

Kind Regards
Karen

Rated 5 out of 5 stars

Whisper 315383

Whisper 315383

Delighted with our blinds - excellent service from start to finish, our advisor was very nice, easy to deal with and did a super job installing - great range and got remote control fittings too.would highly recommend

8 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Nicola

We're delighted that you are happy with your new blinds and the service you received. We appreciate your recommendation and are glad that our advisor was helpful and did a super job. Thank you for your positive feedback!

Kind Regards
Karen

Rated 5 out of 5 stars

Had a great experience James 315445 did…

Had a great experience James 315445 did a lovely installation job with my blinds and were installed very neatly overall very happy with the blinds and again want to thank James for doing a great job on the installation.

8 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Sean Coughlan,

We're so happy to hear about the great installation job! It's wonderful that the blinds were installed neatly and that you're very happy with them. We appreciate you acknowledging the installer's work. Thank you for leaving the feedback for James.

Kind Regards
Karen

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff - Jennifer Lynam in Ireland.

5 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ellen

We're happy to hear that our staff was helpful! We appreciate you taking the time to leave us this positive feedback for Jennifer

Kind Regards
Karen

Rated 5 out of 5 stars

Very efficient service

Ger Breen (315047) was great to deal with, very easy experience from start to finish.

8 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Keith

We're happy you had such an easy experience. Thank you for letting us know, and we appreciate your positive feedback very much!

Kind Regards
Karen

Rated 5 out of 5 stars

Alan was very nice

Alan was very nice, giving vey good advice. Fully satisfied

8 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Willy

We're happy to hear that you were fully satisfied and that you found the advice very helpful. Thank you for your positive feedback! We appreciate you taking the time to leave this .

Kind Regards
Karen

Rated 5 out of 5 stars

My third time ordering from Hilarys

My third time ordering from Hilarys. Desmond Hayes was my consultant and installer and did a great job. I would highly recommend.

7 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Majella

We're happy you've had such positive experiences with us over multiple orders. It's great to hear the consultant and installer met your expectations. Thanks for recommending us!

Kind Regards
Karen

Rated 5 out of 5 stars

Amazing Service

Tharmendran (WHISPER 315383) was great to deal with from start to finish. Offered great support and advice when selecting our blinds and placed no pressure on us. When we followed up with queries he came back almost instantly. 10/10 service, we are delighted with our blinds and would recommend Hillary’s and Tharmendran to everyone.

7 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Rebecca

We appreciate you sharing your experience. We're happy to hear that you were pleased with the support and advice received, and that you are delighted with your blinds. Thank you for your positive feedback.

Kind Regards
Karen

Rated 5 out of 5 stars

The insallation team were punctual and very efficient.

The insallation team were punctual, indicating the time of arrival and were courteous and professional in their work.
A great experience with excellent products.
Have recommended Hillarys to family, friends and neighbours.
Thank you Brendan.

1 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Catherine

We're happy to hear that our installation team was punctual, courteous, and professional. It's great you had a great experience with our excellent products. Thank you for recommending us to others!

Kind Regards
Karen

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