Hillarys Ireland Reviews 4,838

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,509 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their punctuality and attention to detail during installations. Many people are delighted with the high quality of the products, such as blinds and curtains, noting how they transform their rooms and are fitted perfectly. The customer service is frequently described as excellent, with many appreciating the clear communication and support provided throughout the process. However, some customers experienced dissatisfaction with various aspects, including issues with product quality like blinds not closing properly or having manufacturing faults. A few reviewers also reported problems with installations, such as incorrect measurements or missing parts, leading to delays and additional follow-ups. There were also instances where customers were unhappy with the communication and organization, citing missed appointments and a perceived lack of concern for their time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many praising the professionalism, efficiency, and helpfulness of... See more

Product

Customers consistently note positive experiences with product quality, praising the excellent materials,... See more

Quality

Users describe positive interactions with quality, highlighting excellent materials and a high standard of... See more

Customer service

Clients share positive opinions on customer service, praising helpful and professional staff who resolve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I used Hillarys and I am again very satisfied with the quality of the blinds (2 electric roller blinds). My advisor Des Hayes (315431) was professional, punctual and efficient.... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Greg my fitter was brilliant, explained everything to detail & had alot of patience , very respectful towards my home , brought his own shoe covers to wear on my carpet ,& kept a... See more

Company replied

Rated 5 out of 5 stars

Good customer rapport from everyone I came into contact with. Informed in plenty of time when people were coming to measure and fit our blinds. Blinds of excellent quality and well fitted. Sec... See more

Company replied

Rated 5 out of 5 stars

Jennifer has been super support since we got our motorised blinds installed. We've had so many issues since they were installed but Jennifer has helped in trying to solve this. Not quite complete yet... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Interior designer

About Hillarys Ireland

Written by the company

Hillarys - Your friendly window dressing experts in Ireland

At Hillarys, we've been helping homeowners across Ireland create beautiful spaces for over 35 years. Choosing the perfect window treatments can feel daunting, but with our friendly local advisors taking care of everything from measuring to fitting, you’ll be in safe hands every step of the way.

Crafted with care

Each one of our products is meticulously crafted by our skilled manufacturing team, and undergoes rigorous testing to make sure it meets the demands of everyday Irish homes. We only offer the best-performing styles, so you can be confident your window treatments will be both beautiful and durable.

Local knowledge, personalised service

Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Stress-free

From precise measuring to a flawless fit, we’ll take care of everything. Your advisor will even tidy up and leave your home just as they found it. So let us handle the details, and you enjoy the results.

Hillarys - For the window wise

Written by the company

Hillarys - Your friendly window dressing experts in Ireland
Our friendly and knowledgeable local advisors all over Ireland are at the heart of what we do. They bring years of expertise right to your doorstep, plus samples from our full product range for you to take a look at in the comfort of your own home. They’ll work closely with you to find the right solution for your space.

Guarantees & Aftercare

Product Guarantees

At Hillarys, we take immense pride in the quality and craftsmanship of our made-to-measure blinds, curtains and shutters, taking the greatest care to make sure they look and fit exactly as they should.

We want you to be absolutely delighted with your new window dressings, so we offer a comprehensive warranty that starts the moment your products are fitted.

It's our promise that you're investing in top-quality products made to the highest standards. Any faulty goods will be repaired or replaced free of charge under this warranty.

In addition to the standard 12-month warranty, we offer a five-year peace of mind guarantee. This extended care plan starts from the day your window dressings are installed until the fifth anniversary of your fitting date.

For a small call-out fee, we'll repair or replace any faulty shutters or conservatory blinds completely free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Desmond Hayes 315431 was absolutely…

Desmond Hayes 315431 was absolutely fantastic to deal with. He was very meticulous measuring, communicating and installing and even cleaned up after the install. Highly recommend thanks Des!

5 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Danielle

We appreciate you sharing your positive experience. We're happy to hear that you found our service meticulous and efficient, and that the installation was clean. Thank you for the recommendation!

Kind Regards
Karen

Rated 5 out of 5 stars

Happy with service

Really happy with the service from Manu and the team. They arrived on time, were friendly and professional, and did a great job with the installation. Everything was fitted neatly and works perfectly. They also cleaned up after themselves and made sure everything looked spot on before leaving. Highly recommend if you’re looking for quality work and great customer service.

6 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ahana

We're happy to hear that you were pleased with the punctual, friendly, and professional service. It's great to know the installation was completed neatly and to your satisfaction. We appreciate your recommendation! Thank you for taking the time to leave the lovely feedback

Kind Regards
Karen

Rated 5 out of 5 stars

Phil did a great job.

Phil was very professional, friendly and a pleasure to deal with, from start to finish. We would have no hesitation in recommending Phil and Hillarys.

6 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Deirdre

We're happy to hear that you found the service professional and friendly from beginning to end. We appreciate your positive feedback and recommendation!

Kind Regards
Karen

Rated 5 out of 5 stars

After Sales Irish Service

We found the after sales Irish service very professional and provided a prompt response. Dealing both with Maya and Jenny made the experience very easy in handling our enquiry. Satisfied Customer - Malahide Co Dublin

5 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Tommy

We're happy to hear that our after-sales service was professional and prompt. We appreciate your positive feedback regarding how easy the experience was in handling your inquiry. Thank you!

Kind Regards

Karen

Rated 4 out of 5 stars

To be able to chose my blinds in my own…

To be able to chose my blinds in my own home so I could match them perfectly with my colour schemes

29 April 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

hI Katherine

We're happy to hear that you found value in selecting blinds within your home to perfectly complement your color schemes. Thank you for your feedback!

Kind Regards
Karen

Rated 1 out of 5 stars

Had blinds installed

Had blinds installed. The binds are badly fitted and perhaps measured. We can see outside over the blinds and outside down the sides. Some do not close properly or stay closed. They drilled 16 holes in my window board and the fittings keep popping up from the window board. 4 weeks has passed now and no one has called to look at these dreadful blinds. One blind appears to have been cut at an angle. If I am reading my book I have a line of light across the pages when the blind are down. Their apparent lack of concern we find insulting.

16 April 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Genevieve

We're sorry the blind installation didn't meet expectations. The issues with fitting, light gaps, and drilling are concerning. We'll investigate why no one has contacted you. Thank you for bringing this to our attention. We will revert to you asap.
Thank you for taking the tine to leave the feedback.

Kind Regards
Karen

Rated 5 out of 5 stars

Absolutely fantastic and impeccable…

Absolutely fantastic and impeccable service from start to finish. Stewart Infinity was very helpful in making the right decision as well as very professional in fitting the blinds and rollers. Could not recommend more.

5 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Kasia

We appreciate you sharing your positive experience. We're so glad to hear that the advisor was helpful in guiding your decision and professional during installation. Thank you for the recommendation!

Kind Regards
Karen

Rated 5 out of 5 stars

Suryanand was a gentleman.Very…

Suryanand was a gentleman.Very effective service.

5 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Jen,

We're happy to hear that you received effective service. Thank you for your positive feedback; we greatly appreciate it.

Regards,

Niamh.

Rated 5 out of 5 stars

Stewart was great to deal with

Stewart was great to deal with. We are delighted with our blinds.

5 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Nadine,

We're happy you had a great experience and that you are delighted with your blinds. We appreciate your positive feedback and your time.

Regards,
Niamh.

Rated 5 out of 5 stars
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ruth,

Thank you for leaving a review, we are glad to hear you would recommend us.

Regards,
Niamh.

Rated 5 out of 5 stars

Great service

5 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Fiona,

Thank you for leaving a review, we are glad to hear you found the service great.

Regards,
Niamh.

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Made ordering blinds very easy! From start to finish, the rep, Mike gave me advice on different types of blinds and suggestions. I placed my order and the blinds arrived soon after. When Mike and his assistant came to fit them, they were in and out very quickly with no mess left behind. Very efficient and tidy, I would highly recommend Mike and Hillary blinds

22 April 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Julie

We appreciate you sharing your experience. We're happy to hear that ordering was easy and that you received helpful advice. It's great to know the fitting was quick and tidy. We value your recommendation for Mike and Hillarys.

Kind Regards
Karen

Rated 5 out of 5 stars

Just had Day and Night blinds fitted by…

Just had Day and Night blinds fitted by Marcel Source 315399. They are fabulous and Marcel is very professional and a gentleman. Would deal with him again. Mary Hand

29 April 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Ms Mary Hand

We're happy to hear that you are pleased with your new blinds and the service provided. Thank you for sharing your positive experience; we appreciate your feedback for Marcel

Kind Regards
Karen

Rated 2 out of 5 stars

3rd time not lucky

This is my 3rd dealing. The first was a disaster where the advisor installed 9 blinds which did not fit. As a result they were removed re ordered and fitted properly by a different advisor. Full order took over 5 months. 2nd order of curtains was great no issues. 3rd order advisor would not respond to calls or texts. Curtains were fitted at different heights and widths. Over 200mm is the difference between 2 windows. My advice to anybody is to get a review on the advisor you will be working with. The products are great, the advisors not so much.

4 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

HI Declan

We appreciate you sharing your experiences. We're sorry your first and third orders didn't meet expectations, especially regarding fitting issues and communication. We'll review advisor performance to improve our service. Thank you for your feedback.

Kind Regards
Karen

Rated 5 out of 5 stars

Very professional staff and quality…

Very professional staff and quality products

27 April 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Stephen

We're glad you found our staff professional and our products of high quality. Thank you for your positive feedback; we appreciate you taking the time to leave this for us .

Kind Regards
Karen

Rated 1 out of 5 stars

My order wasn't uploaded to their…

My order wasn't uploaded to their system. It was left to me to chase it up. Email said that 10% of order was required, I was told that I had to pay in full as it was under a certain amount, I only ordered 1 blind. Email never stated this. Man eventually arrived to fit the blind. One part is broken, I am waiting for him to come back.

4 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Barbara

We regret to hear about the issues you experienced with your order and the broken part. We appreciate you bringing this to our attention, and we're looking into what happened. We have requested that the adviser make contact with you as a matter of urgency to have all the issues rectified asap.

Kind Regards
Karen

Rated 5 out of 5 stars

Staff were amazing and wasnt waiting…

Staff were amazing and wasnt waiting long.

4 May 2026
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Mary

We're happy our staff impressed you and that you didn't have to wait long. We appreciate you taking the time to share your positive experience.

Kind Regards
Karen

Rated 5 out of 5 stars

We had Desmond Hayes (315431) install 2…

We had Desmond Hayes (315431) install 2 sets of blinds in our house, he was brilliant, accommodated our times, very friendly and also provided great guidance on the blinds we needed. We would highly recommend Des.

30 April 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Henry

We appreciate you sharing your positive experience. We're happy to hear that the installation went smoothly, and the advisor provided great guidance. Thank you for recommending our service and Desmond.

Kind Regards
Karen

Rated 5 out of 5 stars

Exceptional service from adviser…

Exceptional service from adviser Desmond Hayes ( 315431). Professional , informative and exceptionally helpful. Would highly recommend.

2 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Timothy

We're happy to hear that the advisor provided exceptional service. We appreciate you highlighting their professionalism and helpfulness. Thank you for your recommendation for Desmond

Kind Reards
Karen

Rated 5 out of 5 stars

Very good

I am absolutely delighted with my new day and night blinds! They look fabulous and have completely transformed the room.
A special thanks to my advisor, Desmond Hayes (Advisor No. 315431). The service was professional, friendly, and efficient from start to finish. It’s clear that Des takes great pride in his work. I highly recommend both Hillarys and Desmond if you’re looking for high-quality window coverings and excellent customer service.
Five stars well deserved!

3 May 2026
Unprompted review
Hillarys Ireland logo

Reply from Hillarys Ireland

Hi Irina

We're delighted you love your new day and night blinds! It's great to hear they've transformed the room. We appreciate your kind words about the professional, friendly, and efficient service you received. Thank you for recommending our high-quality window coverings and service.

Kind Regards
Karen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look