Hillfootandpaws Reviews 22

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

This is the third handbag we’ve tried (fromnother websites). This product was the best design for dog handbag around 1/3 of the price of designer handbags but with firmer padding. In fact... See more

Rated 5 out of 5 stars

Perfect seller, lovely quality harness. Delivery good etc 👍🏻👍🏻 Unfortunately however my dog needs to lose some weight for a perfect fit. 🤦🏼‍♂️

Rated 5 out of 5 stars

I was delighted with the beautiful handmade dog collar I bought for my eight month old black Labrador. The leather is top quality and wonderfully soft...I bought the black with brass version in large... See more

Rated 4 out of 5 stars

Dog bag is fab however I think the strap inside to clip into dog harness shouldn't be elastic as my dog tried to climb out and this gave he the stretch to do it, better non expandable strap I think

Company details

  1. Pet shop

Written by the company

Hillfoot & Paws is a family-run business based in Glasgow, Scotland. We were inspired to launch a range of comfortable, high-quality and stylish accessories, beds and carrier bags for all size pets, when we struggled to find the right size products for our miniature Toy Terrier, Cookie. All of our products are made using the highest quality materials, with collars and harnesses carefully handcrafted using real leather by craftsmen and women with over 100 years of experience passed down through generations. You will be certain to find the right products for your beloved pets here at Hillfoot & Paws.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

Perfect seller

Perfect seller, lovely quality harness. Delivery good etc 👍🏻👍🏻
Unfortunately however my dog needs to lose some weight for a perfect fit. 🤦🏼‍♂️

3 May 2021
Rated 4 out of 5 stars

Discreet sturdy dog shopper

This is the third handbag we’ve tried (fromnother websites). This product was the best design for dog handbag around 1/3 of the price of designer handbags but with firmer padding.

In fact the bag was delivered as paid for on the next day, but as there was no confirmation email I am not giving 5 stars. In fact, I emailed the company to see if my order had gone through. A notice confirming order received and had been dispatched would have been better.

Dog and we loved the small bag immediately, ordered the medium size next day for whem puppy grows.
The small size is great for shopping, the medium size is v useful as a basket at home but a vit too large for us to want to have on shoulder.

As the website does other dog accessories in leather I’d be interested in seeing a similar handbag in leather, also a front-carrying rucksack.

About to wash the bag as very dusty after pupper hopping in an out. Seller replied warmly and quickly to my email but I shouldn’t have needed to send.

Will be returning to browse site, thoughtful m products and service.

21 April 2021
Rated 5 out of 5 stars

Otto’s New Collar

I was delighted with the beautiful handmade dog collar I bought for my eight month old black Labrador. The leather is top quality and wonderfully soft...I bought the black with brass version in large which achieved a very smart look . I would most certainly recommend this lovely firm....delivery was extremely prompt.
Gwenneth Vardy

11 March 2021
Rated 5 out of 5 stars

New collar has the WOW factor!

It wasn't the cheapest collar I have ever bought but it is the nicest by a long way.

It is very well made, looks good and will I am sure give good service in the years to come.

Bailey my German Shepherd tells me that it is the nicest, comfiest, collar he has had the pleasure of wearing!

21 February 2021
Rated 5 out of 5 stars

Beautiful quality and the perfect size

Beautiful quality and the perfect size!
My Jackchi loves it and is perfect for longer trips out when he loses energy and needs a rest (and when it's cold!).
He's 12 weeks old (and v small), wish I had got a medium rather than small so it lasts a bit longer as the small will only be suitable for v small dogs long term.

21 February 2021
Rated 5 out of 5 stars

Excellent service and very high quality…

Excellent service and very high quality goods. Speedy delivery and refund when we ordered the wrong size. Thank you so much.

29 December 2020
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Reply from Hillfootandpaws

Dear Mrs Brown,

Thank you so much for taking the time to leave such a wonderful review. We are extremely pleased to hear you loved the quality of our products and received excellent customer service. Thank you. We look forward to welcoming you back at our shop in the future!

Best wishes,
Laura
Hillfoot & Paws

Rated 4 out of 5 stars

Good quality and value

Good quality and value, prompt service.

12 December 2020
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Reply from Hillfootandpaws

Dear Meriel,

Thank you so much for taking the time to leave a review. I'm glad to hear you liked the quality and the value. We look forward to welcoming you back at our shop in the future!

Best wishes,
Laura
Hillfoot & Paws

Rated 5 out of 5 stars

Great description of a good quality…

Great description of a good quality product, great colour too, dog does not notice it so must be comfortable too

11 December 2020
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Reply from Hillfootandpaws

Hello,

Thank you so much for taking the time to leave your wonderful review. We are so pleased to hear that you like the product, the colour, and that your dog finds it comfortable. Thank you. We look forward to welcoming you back at our shop in the future!

Best wishes,
Laura
Hillfoot & Paws

Rated 5 out of 5 stars

Absolutely delighted

Bought Pet Carrier Tote Bag as a gift for daughter and her little dog, it is absolutely lovely , sure she’ll be delighted with it, highly recommend Hillfootandpaws.

16 November 2020
Unprompted review
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Reply from Hillfootandpaws

Hello June,

I hope you are well. Thank you for your wonderful review of our Tote bag and we are delighted with how you feel about it. I'm sure your daughter and her little dog will love the bag, and if her dog is anything like ours, then it won't want to leave it once it gets inside! :)

Kind regards,
Team at Hillfoot & Paws

Rated 5 out of 5 stars

Dog Collar

Well made looks good thanks

15 November 2020
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Reply from Hillfootandpaws

Dear Kenneth,

Thank you so much for taking the time to review our shop. We are so happy to hear that you like the dog collar! Thank you. We look forward to welcoming you back at our shop in the future!

Best wishes
Laura
Hillfoot & Paws

Rated 5 out of 5 stars

excellent customer service

Placed order and next day got notification of dispatch and a thank you from someone in the company......what I call a USP.....

31 October 2020
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Reply from Hillfootandpaws

Hello Ruth

I hope you are doing well.

We are so pleased to hear about your positive experience shopping with us as we strive to provide the best customer service to each and every one of our customers. Thank you for making our day that bit better and we look forward to welcoming you back to our shop again.

Kind regards,
Team at Hillfoot & Paws

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Instant email reply without it being a generic “someone will get back to you”

30 September 2020
Unprompted review
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Reply from Hillfootandpaws

Hello Katie,

Thank you from the Team at Hillfoot & Paws. We work hard to provide our customers with the best customer service experience and absolutely love the positive feedback like yours.

Kindest Regards,
Team at Hillfoot & Paws

Rated 5 out of 5 stars

Really Strong Leather Harness

I bought a really strong leather harness for my Bulldog Rex and it fits great! He used to escape from the fabric ones i had before somehow but with these leather ones and the way they buckle up under his belly he is now more secure than ever. I love it and the delivery was really quick.

22 September 2020
Unprompted review
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Reply from Hillfootandpaws

Hello Mark I hope you are doing well.

Thank you very much for your excellent positive review we are ecstatic with how happy you and your dog are with our harness!

We strive on posting our orders on the same day we receive them, or if not by the next day so we are really pleased the order arrived with you so quickly.

Kind Regards,
Team at Hillfoot & Paws

Rated 5 out of 5 stars

Robbie loves his new collar

The collar is made of excellent quality leather. My dog finds it comfy and it looks good. I wish there was a matching leash as well.

The website is very user friendly and delivery was very quick. All in all I thoroughly recommend

22 August 2020
Unprompted review
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Reply from Hillfootandpaws

Hello Emma,

Thank you for your positive review. We are pleased to hear that you like the material used and that your dog is comfortable wearing it.

Just to let you know, we are currently working on a matching leash collection to go with the collars and we hope to have them available by early next year.

We hope to welcome you back to our shop again and if you are subscribed to our newsletter, we will notify you of when the Leashes are in stock.

Kind Regards
Team at Hillfoot and Paws

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