Hillier Funeral Service Reviews 

218
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the very beginning, everyone at Hillier’s Funeral Service treated our family with such kindness, compassion, and professionalism. During the most difficult time of our lives, they made an... See more

Company replied

Rated 5 out of 5 stars

Caring and supportive right from the telephone call to the main office and the referral to the Highworth office and being able to talk to Kelvin. Kelvin's home visit was very professional. I was pleas... See more

Company replied

Rated 5 out of 5 stars

Any personal loss is hard to deal with but with Hilliers you get such professional service from start to finish.my family has used them for decades and wouldn't use anyone else.to me they are the best... See more

Company replied

Rated 5 out of 5 stars

Dad died while we were all sheilding. We decided on a Direct Cremation, with no fuss, no flowers etc and we are going to celebrate his life when we can all be together to do it properly. So Hilli... See more

Company replied

Company details

  1. Funeral Director
  2. Funeral home

Written by the company

Established in the 1920’s we are proud to be one of the oldest family businesses in Swindon and the surrounding area. Mark Hillier, together with his experienced staff, is dedicated to carrying out a personalised service to meet the individual wishes of each family. Every detail is considered with care when planning the funeral for your loved one.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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4.9

All reviews

(218)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive, caring and zero pressure - highly recommend

Hillier Funeral Service were so supportive and caring at each step. It was our first time organising a funeral, they made the process straight forward and communication was excellent. They listened carefully to what was wanted and worked with us when minds were changed and there was no pressure sales at all, at any point. Nothing was too much trouble for them to explain to us. Highly recommend Highworth branch, truly excellent.

4 May 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you AJ for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. I am so pleased to hear that all we were able to fulfill all your needs and wishes. Your recommendation is very greatly received. Stay safe and take care. John

Rated 5 out of 5 stars

Hilliers we’re great from the first…

Hilliers we’re great from the first call to them. Nothing was to much trouble and everything was clear and simple which was exactly what we needed during this difficult time. The day of funeral the team were on hand to guide and help us through everything and can’t thank them enough for all their support

4 May 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Jan for taking the time to leave such kind words. The team will be so grateful to hear your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

6 out of 5 stars

Making a phone call to arrange my wife's funeral was without doubt the hardest and most dreaded call I have ever made. Kelvin was so kind and had a wonderful calming manner, between him and Chris, they guided me and my family through this terrible time.
Kelvins attention to detail and communication skills are exemplary.
Thank you again for everything you have done

29 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Ben for taking the time to leave such kind words. Kelvin, Chris and the team will be so grateful to hear such lovely feedback. It has been our pleasure to help and support you through this very difficult time. Stay safe and take care. John

Rated 5 out of 5 stars

Very professional

Very professional, helpful and caring. Thank you so much for guiding me through a very difficult time and for giving a special goodbye to my lovely wife.

Neil Hall

29 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Neil for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. We are so pleased to hear that we were able to help give your lovely wife a special goodbye. Stay safe and take care. John

Rated 5 out of 5 stars

An excellent service from the Highworth…

An excellent service from the Highworth branch. We were always kept in the loop, no request was too small and everything was done as requested. The coffin and service went very smoothly.

28 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Carol for taking the time to leave such kind words. The team at our Highworth Branch will be very happy to hear your feedback. We are so pleased to hear that the service went smoothly. Stay safe and take care. John

Rated 5 out of 5 stars

Very good service.

Very good service (if a little expensive) but you get what you pay for.Very caring and professional.Two people to mention.Kelvin McCarthy from Hilliers and the celebrant Lucy Till.Both made a terrible time a little easier.Thank you

27 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Larry for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Kelvin and the team along with Lucy will be so grateful to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

Excellent Funeral Service

Excellent, dignified and extremely professional funeral service.

13 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you for taking the time to leave such kind words. The team will be very grateful to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

Absolutely excellent experience

Absolutely excellent experience. Attention to detail, respect and kindness. They made things really straightforward at the worst time. Highly recommend them.

11 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Toby for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John.

Rated 5 out of 5 stars

From first contact onwards Hillier…

From first contact onwards Hillier provided a first class
service. They supported us throughout and gave excellent guidance. Nothing was too much trouble. Their website is also excellent and provided us with supportive information.
I am happy to highly recommend Hillier who will provide sympathetic support through what is a difficult time for families.

1 April 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Jim for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Your feedback for the team and about our website are gratefully received. Stay safe and take care. John

Rated 5 out of 5 stars

Very professional and respectful

Very professional and respectful. Great service. Thankyou

30 March 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Liza for taking the time to leave such kind words. Stay safe and take care. John

Rated 5 out of 5 stars

Funeral for paul

Our family was really pleased, with the way Hilliers handled Paul's funeral. It went smoothly, and Hilliers couldn't do enough, I would definitely recommend Hilliers.

18 March 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Lorraine for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. We are so pleased to hear everything went smoothly for Paul's service. Stay safe and take care, John

Rated 5 out of 5 stars

We as a family would like to thank…

We as a family would like to thank Hiller Funeral Service. Sadly our lovely Father passed at home in December. We were devastated however from the minute we rang Hillier on that day we were looked after with great compassion and professionalism. Nick literally held our hand all the way through he is an absolute credit to the team. On the day of the funeral Neil the conductor and his team acted with great dignity and empathy. We would highly recommend Hiller’s they will look after you and the family in your time of need .

2 March 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Diane for taking the time to leave such kind words. Nick, Neil and the rest of the team will be so grateful of your feedback. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Professional Funeral Service

Hillier from start to finish of my contact with them have been excellent.
They recently arranged and carried out the funeral for my Mother. From the time Mum completed her funeral plan a few years ago to completing her service their professionalism made the whole experience easy for my family.
They were caring, compassionate and understanding. I thoroughly recommend Hillier Funeral Service.

18 February 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Andrea for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. The whole team will be so grateful to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

Very professional and compassionate

At a very distressing time I found Hilliers staff very helpful and compassionate. Nothing was to much trouble and I very much appreciate the help they gave me as I had no experience of arranging a funeral. Very professional.

15 February 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Glyn for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

Father's funeral

The staff at Hilliers were extremely professional-from the beginning of the whole process to the end. Their sensitivity, whilst organising everything, was superb.
Thank you

27 January 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Rachael for taking the time to leave such kind words. It has been our pleasure to help and support your through these difficult times. Stay safe and take care. John

Rated 5 out of 5 stars

As if he was there friend

From initial contact, and all the way through to the final correspondence Hilliers are extremely professional, kind and caring, nothing was too much and my emails and calls were always answered with compassion, they looked after and cared for my dad as if they were his friend , a wonderful service provided by wonderful people

24 January 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Louise for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. The team will be so grateful to hear your feedback. stay safe and take care. John

Rated 5 out of 5 stars

Hillier’s were amazing in the…

Hillier’s were amazing in the preparation for and on the day of my mum’s funeral.

Everyone was so professional, courteous and respectful.

They all made a difficult time as easy as it could be, from the first phone call in the middle of the night when she died to the moment we were dropped off after the service.

I have taken a few funeral services and dealt with a number of funeral directors, but their service is always outstanding and that’s why I had no hesitation in recommending Hilliers to my family when my mum died.

20 January 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Rob for taking the time to leave such kind words. It was our pleasure to help and support you through these difficult times. The team will be so pleased to hear your feedback and thank you for recommending us. Stay safe and take care. John

Rated 5 out of 5 stars

Hilliers dealt with My Dads funeral in…

Hilliers dealt with My Dads funeral in a very professional manner but very caring and so helpful in every way. Not at all pushy with the choosing of everything they just showed us all the options and left it completely up to us. They made a very sad time much easier to bare without the stress of arranging a funeral
Many thanks

20 January 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Amanda for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. The team will be so grateful to hear your feedback. Stay safe and take care. John

Rated 5 out of 5 stars

We were supported by Mike and his…

We were supported by Mike and his colleagues on the day of the funeral with compassion and the utmost of professionalism.

On behalf of myself and my family sincere thanks

17 January 2022
Unprompted review
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Reply from Hillier Funeral Service

Thank you Krys for taking the time to leave such kind words. It has been our pleasure to help and support you through these difficult times. Mike and the team will be pleased to hear your feedback. stay safe and take care. John

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