Hillis Adjustment Agency Reviews 

27
•
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Still waiting on my depreciation funds from 5 months ago. No phone call or communication from Hillis. Worst adjuster have ever dealt with.

Rated 1 out of 5 stars

I will not be using this adjuster company again. They kept lying to me that if they filed my insurance claim they would get me enough money to fix my damaged basement. During the inspection with the i... See more

Rated 5 out of 5 stars

Hillis worked very hard and took as much time as was needed to make sure we got what we deserved from our insurance company for the storm damage that was done to our house. They would not take “no” fo... See more

Company replied

Rated 5 out of 5 stars

This organization is second to none. During difficult times the entire Hillis team has been there to help.They are understanding and compasionate while being professional and experts in their field.... See more

Company replied

Company details

  1. Property Maintenance
  2. also in
  3. Commercial Insurance Company
  4. Property management company

Written by the company

We advise and assist commercial and residential insurance policyholders through the overwhelming task of submitting an insurance claim to their insurance company


Contact info

2.8

Average

TrustScore 3 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(27)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I will not be using this adjuster…

I will not be using this adjuster company again. They kept lying to me that if they filed my insurance claim they would get me enough money to fix my damaged basement. During the inspection with the insurance agent, Lou told me I would get the most for my claim. However, my insurance paid not even the minimum for my claim. I felt lied to by Lou and his team. I don’t even have enough payout to finish fixing my basement. I would advice anyone trying to hire Hillis to think twice and do it yourself if you can.

10 December 2022
Unprompted review
Rated 4 out of 5 stars

Very helpful took forever but I think…

Very helpful took forever but I think that was my insurance company's fault had to chase them a few times. But would use them again

6 May 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Hello Mr. & Mrs. Singer, thank you for the review. The insurance companies do cause a great deal of delays but we always get them to respond sometimes it takes a little longer than others. We are happy that you were satisfied with your settlement and that you would use us again!! :)

Rated 5 out of 5 stars

Hillis got a good settlement very…

Hillis got a good settlement very quickly. They are very professional, and we continue to use them if need arises.

5 May 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Hello Mr. & Mrs. Hand, thank you and we are happy as we work hard to make sure that you are happy with your settlement and that is settled in a timely manner.

Rated 5 out of 5 stars

Very pleasant to work with

Very pleasant to work with. Also very caring and professional. They were able to get me a decent amount from my insurance compsny.

28 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Hello Patricia, thank you so much for your kind words. It was a pleasure to work with you and we are glad that you are happy with your settlement!

Rated 5 out of 5 stars

make that call

after one minute I knew they where the company that i didn't have any doubt about helping me with my insurance claim. leave it their hands and you won't be disappointed.

28 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Mr. Wentz! Thank you so much! We thank you for trusting us with your claim.

Rated 5 out of 5 stars

Best

They are the best

28 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you so much! We think you are the best also!

Rated 5 out of 5 stars

I love this company..they do not stop…

I love this company..they do not stop until they satisfy you completely..They will fight for you all the way through the process..The staff is very polite and accommodating..They will keep you updated through out the whole experience.

10 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you David for your kind words. Our goal is always the satisfaction of our clients and we are so happy that you were satisfied with your settlement!

Rated 4 out of 5 stars

I got good advice when calling

I got good advice when calling. Don Martin was exceptionally helpful when itemizing my damage. Thank you

9 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Hello Ms. Pacana, thank you so much for the feedback.. We are happy that Don was able to assist you. Is there anything we could have done better to receive 5 stars.

Rated 5 out of 5 stars

Everyone at Hillis is professional

Everyone at Hillis is professional, polite, knowledgeable, communicative, and truly client focused. During a trying time, they delivered peace of mind. Thank you.

3 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Mr. McPoyle, we are happy that we were able to provide a sense of peace! Thank you for your review!

Rated 5 out of 5 stars

Hillis worked very hard and took as…

Hillis worked very hard and took as much time as was needed to make sure we got what we deserved from our insurance company for the storm damage that was done to our house. They would not take “no” for an answer and they fought hard on our behalf, and we are very appreciative for all that they did for us!

3 April 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Mr. & Mrs. Oestreich, it was a pleasure working for you! Our motto is “WHY SETTLE FOR LESS?” and we are happy that you were pleased with your settlement!!

Rated 5 out of 5 stars

Dan,

Dan,

I can not express my gratitude enough to you and Hillis Public Adjusters! I’ve never used a public adjuster before and was referred to you by my neighbor after Hurricane Sally hit my home in the Florida Panhandle September 2020.
My wind insurance policy sent me $23,000 for my damages. That would not repair near the damages I sustained from the Hurricane. Thanks to you Dan and Hillis Co. you had my wind insurance company pay over $186,000!
That’s over $160,000 or 7 times more than they originally paid.
Thanks to you all I’ll be able to repair home.
Incredible Job!

3 April 2021
Rated 5 out of 5 stars

Complete satisfaction

Hillis has been nothing but extremely professional in dealing with my claims. I would recommend Hillis Agency to anyone I know.

31 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you so much for your kind words! We are happy that you were pleased with your settlement!

Rated 5 out of 5 stars

This organization is second to none

This organization is second to none. During difficult times the entire Hillis team has been there to help.They are understanding and compasionate while being professional and experts in their field. They always put the client first and do their best to make you whole.

31 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Mr & Mrs. Pitel, thank you so much for your kind words and recommendations! We are always here to assist you with your property damage needs!

Rated 5 out of 5 stars

When a catastrophe happens

When a catastrophe happens, it is extremely comforting to have a trusted company like the Hillis Adjustment Agency on your side. Lou & Lynette are extremely knowledgeable and thorough in their efforts to get you a fair settlement. I highly recommend Hillis.

31 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you so much for your extremely positive recommendation. It is our priviledge to be able to assitst you in the claims you have had, and we take pride in the relationships and trust built through our team of excellent adjusters and administrative personnel!

Rated 5 out of 5 stars

Public Adjuster Perfection

Don Martin of Hillis was highly recommended by a friend who raved about the significant insurance settlement she received after Don had intervened. Don is now representing me, as some of the persons who were assigned to me by my insurance company were dishonest, incompetent and unconcerned. Don was able to obtain a substantial insurance settlement for me. His professionalism, work ethic, knowledge, and expertise are superior. He is first rate and I am grateful for his kindness, honesty, concern, support and tenacity. In addition, I must also commend Lynette and other members of the Hillis team who are equally as superior, both individually and collectively.

25 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Joan thank you so much for those kind words and your trust in Hillis and our adjuster Don. We think Don is FIRST RATE also! Here's to a great experience.

Rated 5 out of 5 stars

HILLIS IS IN YOUR CORNER!!!

Great staff, great settlement, great representation!!!

25 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you John, please let us know if we can be of service in the future!

Rated 5 out of 5 stars

Adam is a true professional with an…

Adam is a true professional with an understanding of what the customer is experiencing.
I know I’m in good hands looking for excellent results to close our claim.

24 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you Mr. Loffredo for you kind words. It is our pleasure to represent you!

Rated 5 out of 5 stars

Hillis

Bob, Lou, and entire staff were amazing to work with. I highly recommend them! They truly work for you to make insurance companies don’t take advantage of their clients lack of knowledge in the field.

Adam Tilger

24 March 2021
Hillis Adjustment Agency logo

Reply from Hillis Adjustment Agency

Thank you Mr. Tilger for your kind words. It was a pleasure working on your claim.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look