Hilltop Products Reviews 

582
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

RAW Apple cider vinegar, two teaspoons twice daily, is now an established part of our daily health regime. No side effects so far, seems to be helping type two diabetic control. Will be able to asses... See more

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Rated 5 out of 5 stars

I was looking for a strong banding tool that I could use to keep the claws on my pet lobster shut while I cleaned him and his tank. I used to put him in the bath while I scrubbed away on his tank but... See more

Company replied

Rated 5 out of 5 stars

All the staff are very freindly and joe the salesman is very polite and goes above and beyond to help since ive found hilltops I wont be going anywhere else i give there staff 10 out of 10 for the... See more

Rated 5 out of 5 stars

I have a ford Ranger and wanted to fit myself a strut on tailgate, I was having trouble removing bolt at home so decided to drive to Hilltop garage for help. They removed bolt very quickly and never c... See more

Company replied

Company details

  1. #84 of 117 best companies in Manufacturer

Written by the company

Hilltop Products Ltd manufacture heat shrink PVC products including a wide selection of heat shrink tubing materials, buy online for next day delivery!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

582 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(582)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cable Sleeves

Cable Sleeves - I wanted some silicone sleeves to cover cable joints for minor repairs and Hilltop Products have the perfect products, in a good range of sizes and in small quantities - Perfect! The sleeves I ordered were very well packaged and delivered quickly and were at a great price - Highly Recommended.

25 March 2025
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Reply from Hilltop Products

Hi Paul, we can't thank you enough for your lovely words! We always appreciate our valued customers feedback, if there is ever anything else that you need from us please don't hesitate to get in touch!

Rated 5 out of 5 stars

Excellent

Quick delivery and good quality product.

26 March 2025
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Reply from Hilltop Products

Hi Kenneth! Thank you for your positive review, we're thrilled that you were happy with the service & product. If you need anything else from us please don't hesitate to get in touch. Have a great day!

Rated 5 out of 5 stars

Very helpful

Very helpful, and a good company to deal with

25 March 2025
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Reply from Hilltop Products

Hi Dean, thank you for your lovely feedback, we're glad we were able to assist you & hope to see you again soon!

Rated 5 out of 5 stars

Great products and speedy delivery…

Great products and speedy delivery thank you.

25 February 2025
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Reply from Hilltop Products

Thank you so much for your amazing review! We’re thrilled to hear you received you were happy with your order. Let us know if there is anything else you need

Rated 5 out of 5 stars

The cork fits !

It was easy and efficient to order the corks i purchased. My spaghetti jar looks complete now it has a proper cork thankyou

23 February 2025
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Reply from Hilltop Products

Thanks for positive review! We’re so happy you love your order. Let us know if we can help with anything else

Rated 5 out of 5 stars

Overall satisfied

Overall satisfied! Will buy again!

18 February 2025
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Reply from Hilltop Products

We appreciate your feedback! It’s our goal to provide high-quality products and excellent service, and we’re thrilled we met your expectations. Thanks for shopping with us!

Rated 5 out of 5 stars

Fast effective service.

Fast effective service.

18 February 2025
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Reply from Hilltop Products

Your satisfaction is our top priority, and we’re so glad we could meet your expectations! Thank you for your kind words and for choosing us

Rated 5 out of 5 stars

Product worked well as expected.

Product worked well as expected.

18 February 2025
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Reply from Hilltop Products

We’re so grateful for your review! It’s always our goal to offer the best quality and service, and we’re thrilled you’re happy with your order. Thanks for shopping with us!

Rated 5 out of 5 stars

No problems

No problems, quick delivery

17 February 2025
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Reply from Hilltop Products

Thank you for your feedback! We take pride in offering the best shopping experience possible, and we’re delighted that you had a great one. Thank you for your trust!

Rated 2 out of 5 stars

Order goods only to receive email…

Order goods only to receive email saying they didn’t have one in stock asked for refund, they issue refunds on Fridays so today is my day waiting to see if I receive refund

17 February 2025
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Reply from Hilltop Products

Good Afternoon Fiona. I can confirm that we have fully refunded you for your order. Our aim is always to provide the best service for our customers so i can only apologise for the inconvenience this has caused you. Please let me know if I can be of any further assistance. Have a lovely day.

Rated 4 out of 5 stars

Prompt replacement of wrong order

The incorrect size of tubing was replaced by Hilltop Products with the right size, and the company did so quite promptly.

20 February 2025
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Reply from Hilltop Products

Good Morning Thomas, I am sorry to hear that you have received the incorrect item. We always strive to provide an excellent service to our customers so it is disappointing to hear that the you have received the wrong item. As per your conversation with a member of our team this morning we will send out the item as per your request asap. Please contact us if there is anything else we can assist you with. Have a good day.

Rated 5 out of 5 stars

Material which had to me returned as…outwith tolerance limits

Material which had to me returned as slightly outside acceptable tolerance was dealt with speedily and professionally by Lindsay.

1 October 2024
Unprompted review
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Reply from Hilltop Products

Hi John, we are so happy we were able to get that sorted for you. We have passed your kind words along to Lindsey and are always happy to help with any future requirements that you may have. Have a great day!

Rated 5 out of 5 stars

Hilltop went above and beyond.

Hilltop went above and beyond to put my order together and ship it to Australia. I bought silver/grey cable sleeving which is great quality. They even threw in a heat gun. Top marks and will definitely be ordering again some time down the track. A+

8 July 2024
Unprompted review
Rated 5 out of 5 stars

One very satisfied customer!

I was looking for a strong banding tool that I could use to keep the claws on my pet lobster shut while I cleaned him and his tank. I used to put him in the bath while I scrubbed away on his tank but my mother in law (who is quite visually impaired) almost got in the bath with him. I was disappointed she didn't. Anyway, my wife decided I had to mate Leopolds' pincers safer for everyone and I found these. Little Leo is now outside playing in the paddling pool with my 2 years old daughter and we all couldn't be happier.

5 June 2024
Unprompted review
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Reply from Hilltop Products

Thank you very much for your review so glad that the product worked well for you and Leo :)

Rated 5 out of 5 stars

Needed a specialist heat shrink product…

Needed a specialist heat shrink product that I couldn’t get elsewhere or couldn’t get without a 2/3 day waiting time.
Visited the Hilltop Products branch who advised me not only on the right products to purchase but also showed me how the product would suit my specific needs.
The staff there went above and beyond allowing me to purchase the items with less than 45 mins.
All the staff I dealt with were a credit to the company.
Special mention for Amy who seamlessly guided me through the process.
I’d highly recommend this company and would hesitate to recommend, as I’ll definitely be using this company again.
Thanks again for your help advice and hard work.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

I have a ford Ranger and wanted to fit…

I have a ford Ranger and wanted to fit myself a strut on tailgate, I was having trouble removing bolt at home so decided to drive to Hilltop garage for help. They removed bolt very quickly and never changed me. We also take our cars for MOT and always happy with customer service. This is an honest feedback, mr Bedford

18 April 2024
Unprompted review
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Reply from Hilltop Products

Hi there Peter! Unfortunately it appears that your review may be on the wrong page as we are Hilltop Products not Hilltop Garage - we're sure that Hilltop Garage would love to hear your kind words and hope that you have a great day

Rated 1 out of 5 stars

Horrible greedy lot.

Horrible greedy lot.
Messed me about for weeks, if you need a sample of tubing before buying 100m or so, the old trout will tell you your low on their list of priorities. Even tho the fella says no problem time and time again. They deserve to go bust!

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service

I was pretty disappointed with the service I received from Hilltop. I had a window of 5 days before I needed the item I ordered so ordered on the 48 hr delivery service (2 days were weekend days but still plenty of time to receive it on a 48hr delivery)

I fully appreciate that a company can’t be 100% certain of a carriers delivery timescales but they were extremely flippant saying that 48 hours was a goal not a promise and asking me to allow 2 weeks for delivery. They then ignored all my emails until the day it was delivered, to tell me it “had” in fact been finally delivered!

Disappointing customer service when they could have stepped up and easily received a phenomenal review if they had responded to my combination of calls and emails.

14 June 2023
Unprompted review
Rated 3 out of 5 stars

Resolved issue with incorrect items

Was pleased when the company had the products available that I was looking for, only when delivered they were all the wrong size (I checked my order and definitely ordered the correct size).
Having emailed to resolve the issue there was a slight delay in response but someone eventually called to apologise and explain.
A replacement product was then sent with next day delivery. I was grateful this could be resolved.

24 January 2023
Unprompted review

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