Hilltop Financial Planning Reviews 1,551

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, noting that advisors are knowledgeable and provide clear, constructive advice. The service is frequently highlighted as excellent, with many appreciating the detailed explanations, low-pressure conversations, and the personalized approach to financial planning. Reviewers feel confident in the company's ability to manage their finances, especially pensions, and value the regular contact and easy communication. People appreciate the clear and simple advice, avoiding jargon, and the feeling of being well-informed about their options without feeling pressured to buy unnecessary services.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, professional, and... See more

Service

Users describe positive interactions with service, consistently praising the professional, friendly, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and clarity of... See more

User experience

Consumers find the user experience to be positive, with many reviewers expressing satisfaction with the clear... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting that advisors are easy to reach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my annual financial review this week with Alex and as always he explained things very clearly to me, answered all my questions and gave some good advice. I would highly recommend Hilltop Fin... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more


Company details

  1. Pension fund
  2. Financial advisor
  3. Investment service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great communication

Yearly review appointment on the phone this morning with Connor . Excellent results on my pension fund . Straightforward & clear communication. Friendly customer service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Tom ..

Tom ... decent bloke, trustworthy advice given as is always the case.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Both Megan and Connor who I dealt with…

Both Megan and Connor who I dealt with were friendly and professional. They took time to answer any questions I had and gave a good explanation in answer to my queries. I have been very impressed with Hilltop Financial Planning during the year they have been my advisors.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning Review

Have used Hilltop Financial Planning for pension & advice. They have invested my pension fund in accordance with my wishes & keep me fully informed with half yearly & full yearly review. They also have an excellent portal that can be used for any questions. Very pleased with their services.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional friendly and efficient service.

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you need and it's avery low pressure conversation. They've been professional, friendly and efficient throughout. Highly recommended.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Pension clarity and a good company

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the financial side of their expertise i trust and this year my pension has grown a good amount especially in the economic turmoil we are in at the moment.
I would recommend them to anyone who needs a finacial advisor for their money,a good service indeed.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and expert advice and service

Excellent service and advice. Everything is explained in simple terms during my annual review and any questions I asked were answered thoroughly and comprehensively. The review took just over an hour, I felt listened to and Tamara covered all the areas I needed. I have confidence in this company and all the staff that I have communicated with.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We have had an excellent service from Hilltop

We have had an excellent service from Hilltop. They review our finances regularly and we have easy access to them for ongoing financial advice. The advisors are very knowledgeable and explain things simply to enable us to make our financial decisions.

Would highly recommend them to anyone needing investment advice. Thanks

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

As always, everything clearly explained. No pressure - just clear impartial advice. Many thanks!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Reassuringly expert advice.

Tom was thorough, patient and incredibly helpful in facilitating my understanding of my pension which left me feeling utterly reassured and relieved that I had entrusted my pension portfolio to Hilltops.

24 April 2026
Unprompted review

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