Hilltop Financial Planning Reviews 

1,610
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and efficient, providing excellent advice and making interactions pleasant. The service is frequently highlighted as exceptional, with many appreciating the clear explanations, detailed information, and tailored solutions for their financial needs. People feel well-informed and confident about their pensions and investments, noting the professional and reassuring approach of the advisors. Reviewers are particularly impressed with the prompt communication, easy contact with managers, and the overall seamless user experience. The company's ability to listen, discuss fears, and provide ongoing support, even during difficult times, is greatly valued by consumers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service, consistently praising the professional and helpful approach... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the clear, concise, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clear, concise, and... See more

Customer communications

Clients share positive opinions on contact, with many appreciating the ease of making appointments and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more


Company details

  1. Pension fund
  2. Financial advisor
  3. Investment service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,610)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Straightforward, easy to understand advice. Clear guidance and support and fantastic client support. Great app and interaction. Well recommended.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop is a very good company to deal…

Hilltop is a very good company to deal with, their financial staff members are excellent in explaining everything in language you can understand, they are very friendly and polite and put you at ease with any financial business you have with them. I would highly recommend them.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism

Professional in there approach, i.e. quarterly and annual reviews by phone appointments on time. Very happy with the handling with my portfolio of investments, one less thing to worry about. Given good progressive advices, present and future.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop finance look after my pension…

Hilltop finance look after my pension alongside my personal monies. They are in regular contact as to how well my financial situation is. It very easy talking to a representative who explains everything in a easy to digest.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Arranged call was on time, representative had all details to hand during conversation and advice given reflected how markets were doing and future forecast was likely to go. A great service

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Annual Review

The FA called at the time the appointment was booked for. He explained the process of the annual review, listened to the information I gave him and updated my details. No pressure from him to make any changes to the current investments. Took 15 mins and I finished the call happy that my pension is in as good a place at it can be & the target date for my retirement remains as I initially planned

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Hilltop Financial…

Very happy with Hilltop Financial Planning they are very informative and my representative Alex was very helpful and knowledgeable would definitely recommend them to anyone looking for financial planning. Many Thanks ….

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Pension know how.

Tamara was fantastic, calm, patient, explained everything and understood my wants and needs.
Couldn't recommend Tamara and Hilltop enough.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing. Tamara is friendly, supportive, explains things in an understandable way and I feel like she is honestly looking out for me and my future stability. Best decision I made.

13 March 2026
Unprompted review

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