HM3 Legal - Birkenhead Reviews 13

TrustScore 4 out of 5

4.2

6 Abbots Quay, Monks Ferry, CH41 5HL Birkenhead, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Cannot praise this firm enough. Lucy and her assistant Claire consistently kept us informed throughout our claim process. Explaining the various documents and were always just a phone call away to h... See more

Company replied

Rated 5 out of 5 stars

During a course of protracted and complicated issues in relation to my late brothers estate, Ceri Burns provided regular and timely updates regarding the progress and sound advice on the more comple... See more

Company replied

Rated 5 out of 5 stars

Felt very fortunate to be partnered with Peter Southeran, who strategy and reasoning from the start of a tricky process was excellent. We found Peter to be clear, outcome focussed, flexible and em... See more

Company replied

Rated 5 out of 5 stars

Thank you to Liam and Michael. We needed support with our daughter’s university rental company. You couldn’t have done more! We were in a difficult situation and you priroritised her needs as a vulner... See more

Company replied


Company details

  1. Business-to-Business service
  2. Conveyancer
  3. Divorce service
  4. Employment Lawyer
  5. Legal Services
  6. Property lawyer

Written by the company

HM3 Legal is a multi-award winning B Corp certified business delivering industry-leading gold standard service to SMEs and individuals in the North West. Our 6 fresh standards include a no chase pledge, fixed fee options and plain English promise. Talk to us about commercial law, commercial contracts and terms, disputes, conveyancing, employment law, legal services for individuals such as Wills and Probate, trusts, LPAs and family matters including divorce and separation. Talk to us about contracts, T&C, commercial law, disputes, commercial debt recovery, litigation, professional negligence, employment law, legal services for individuals such as conveyancing, Wills and Probate, trusts, LPAs and family matters including divorce and separation.


Contact info

  • 6 Abbots Quay, Monks Ferry, CH41 5HL, Birkenhead, England, United Kingdom

  • 01244318131

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Estate of the late Michael Rimmer.

During a course of protracted and complicated issues in relation to my late brothers estate, Ceri Burns provided regular and timely updates regarding the progress and sound advice on the more complex issues that inevitably surfaced. Ceri was methodical and very pleasant in her demeanour and professional at all times. I wouldn't hesitate to recommend her services and would most certainly use Ceri again without hesitation.

22 April 2026
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

On behalf of Ceri and the team, thank you for your generous comments. It means a lot to everyone at HM3.

Rated 5 out of 5 stars

Cannot praise this firm enough

Cannot praise this firm enough. Lucy and her assistant Claire consistently kept us informed throughout our claim process. Explaining the various documents and were always just a phone call away to help.

6 March 2026
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Hello, John - what a review for Lucy and Claire. We aim to provide excellent service so we're delighted to see your positive comments. Thank you!

Rated 5 out of 5 stars

Felt very fortunate to be partnered…

Felt very fortunate to be partnered with Peter Southeran, who strategy and reasoning from the start of a tricky process was excellent.

We found Peter to be clear, outcome focussed, flexible and empathetic. Thank you!!

24 February 2026
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Thank you Matty for these positive comments! It does make a difference to read about your experience.

Rated 5 out of 5 stars

HM3 and Mike Richards

Mike Richards was "our man" during our difficult experience in retrieving our house back from a resident tenant. He offered excellent advice throughout and delivered a sure and steady hand to us during the mysteries of the legal world of court contact and processes.
Can't praise him enough and would recommend HM3 to anybody who needs a professional, experienced and knowledgeable safe pair of hands.

15 September 2025
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

What a fantastic review! Thank you Alan for sharing such a 5-Star review. We appreciate the details and positive comments you have included as they mean a great deal to Mike and the team.

Rated 5 out of 5 stars

Litigation

The team were helpful and informative.
We where kept updated regularly, throughout the whole 22 months it took to resolve.

1 January 2025
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Thank you very much for your positive review which genuinely matters to everyone at HM3.

Rated 1 out of 5 stars

Paul Hilton never lets the truth get in the way of a good story

Contacted them to resolve an issue however when the relevant person contacted me back, his attitude was appalling and he wanted to make unfound accusations rather than just deal with the matter, I have asked for their complaints department and also will be speaking to the sra, I don’t usually write reviews but thought this was needed as if I wanted a solicitor I would want one that goes with the facts and what can be proven rather than guess work

6 July 2025
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Hi, we are sorry to see a 1-star review which has been flagged for attention as it appears this level of service does not match the usual standard we aim for.

Rated 5 out of 5 stars

HM3 review…

The HM3 representative was very clear and consice in explaining some quite complicated information. We were very satisfied with how our case was handled

22 November 2024
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Hi Alun, thank you for adding a positive review which everyone at HM3 does appreciate.

Rated 1 out of 5 stars

After reading these reviews I am…

After reading these reviews I am concerned they are not legit.
Since mak8ng a claim with cms legal it has caused me further hardship.
They retreated a small sum of money back for me for unaffordable lending. The contacted me to say my claim was successful, following this I fail to understand still how they have come to this conclusion. They have taken the cheque I still owe the company i borrowed from the same amount and now cos legal are asking for further costs to pay for their service after taking the full amount from the cheque that was sent to them. I am now financially worse off as I owe more money which I'd ironic when they are claiming against companies for unaffordable lending. Please be aware this company is a scam. They block numbers after calling you and make it extremely difficult to contact them, which again raises further red flags.

8 October 2024
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Hi Sueellen, thank you for your comments and we can assure you these reviews are genuine and are not 'modified' in any way (such as removing negative reviews).

Looking through our files at HM3 Legal we cannot find your name in our records - was this review intended for our team or another company? If so, please can you redirect the message so it reached the right people.

Be reassured that at HM3 Legal we answer client messages, are transparent on costs, and handle any concerns when raised.

Rated 5 out of 5 stars

I would highly recommend

I would highly recommend, I’ve had great service throughout my process, I’ve been updated regularly and any requests have been updated promptly and in a friendly manner.

31 May 2024
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Anthony, your recommendation is genuinely appreciated as are the details about working with us. It matters that we know what is important to you, so thank you for sharing!

Rated 5 out of 5 stars

Thank you to Liam and Michael

Thank you to Liam and Michael. We needed support with our daughter’s university rental company. You couldn’t have done more! We were in a difficult situation and you priroritised her needs as a vulnerable young adult. Your advice saved us money, but more than that, it’s saved our worrying. You have been totally brilliant, ethical and just there for us. Thank You. There is no one else we would turn to in the future.

13 February 2024
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Thank you so much for providing this candid feedback, Philly. We're pleased we could support you and your daughter and you felt we were there for you when it mattered. All the best from Liam, Michael and everyone at HM3.

Rated 5 out of 5 stars

Brilliant Service

Claire Mathieson dealt with the purchase of our property, which turned out to be quite complicated. Claire was brilliant throughout, highly responsive and always available. We couldn't recommend highly.

27 October 2023
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Thank you for your comments Mark, from Clare and everyone at HM3. We take pride in looking after clients so it's fantastic to receive a review such as yours!

Rated 5 out of 5 stars

Compassionate, efficient, professional

My husband and I needed to sort out our wills. Daniela Keogh was amazing from start to finish, incredibly patient with our constant delays which were our fault, and always polite, clear, and providing excellent communication. Everything was explained in detail and was handled with utmost professionalism and efficiency. We are very happy as it has been stressful writing our wills and considering guardians for our children, but Daniela handled it all so well with understanding and compassion. We really could not have been in better hands, it made the whole process so much easier.
Will definitely use HM3 Legal for other services in the future.

3 October 2023
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

A big thank you for your review from Daniela and the whole team at HM3. It genuinely makes a difference to hear, first hand, how you feel about working with us. We're pleased you have your legal paperwork in order and are here to help when you need further advice.

Rated 5 out of 5 stars

Excellent service from Sophie Prescott…

Excellent service from Sophie Prescott when updating our wills. She clearly explained the process, listened to our concerns and made a good suggestion for a codicil that better serves our interests.

12 January 2023
Unprompted review
HM3 Legal - Birkenhead logo

Reply from HM3 Legal - Birkenhead

Hello Alison and Steve, thank you from Sophie for adding your comments and we're glad you found our advice clear and straightforward to understand!

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