hiltontohome.com Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Misleading Sales: Different Pillows Sold as Hilton

Personally, I feel completely misled. I chose your company specifically to get the same pillows as those used at the Hilton hotel, but you provided a different brand while presenting them as Hilton pillows. This is clearly deceptive.
Moreover, if we check the Edona website, we can see that the exact same pillow is available for about €30 less — €119 from Hilton versus €79 from Edona. I find this completely unacceptable.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

King featherbed topper shifts badly and becomes unusable

We purchased the King-sized Hilton to Home featherbed topper expecting the same comfort we’ve experienced at Hilton hotels. It looked fine when we unboxed it, but within just 3–4 days of use, a large portion of the filling had migrated to the center of the bed, creating a massive hump.

We tried smoothing it, shaking it out, and even running it through a no-heat dryer cycle, but nothing restored it. The hump became so large that it looked ridiculous even when the bed was made and created “bunkers” on each side that prevented us from using the full width of the bed.

I don’t know about the other sizes, but the King version clearly needs more internal baffles or pockets to prevent the feathers from shifting across such a wide surface.

Because it had been used, Hilton to Home would not accept a return. I strongly recommend looking for a better alternative.

30 December 2025
Unprompted review

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