Hivis Reviews 

170
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Hivis team members are the masters of business professionalism. Wide range of top quality products for every budget, fair prices, secure payment, the fastest shipping (even during Covid-19 crisis),... See more

Rated 5 out of 5 stars

HIVIS always go above and beyond our expectations. We had left it late to place an order for an important event however the HVIS team were able to turn around our order in lighting fast fashion ensuri... See more

Company replied

Rated 5 out of 5 stars

We have been using Hi-Vis for many years and they have never failed to afford us excellent service and value, exceeding all our textile and service requirements all within demanding time-frames. Th... See more

Rated 5 out of 5 stars

A huge thank you to Katie and the Hivis team! One of our other suppliers let us down at the last minute, and we urgently needed next-day delivery on a large quantity of custom tote bags. With j... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

ISO9001 company in merseyside supplying PPE and customised workwear, leisurewear, and safety equipment to the UK, EU and Worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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No recent history of asking for reviews

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4.9

All reviews

(170)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Guys, just received my order and felt I had to say.... OUTSTANDING. I am sooo pleased with all three items.

Brilliant just simply brilliant.

So impressed, I've just ordered another two items.

Very many thanks

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, ordered polo shirts for a sports trip, easy to order and was kept informed. Had to add to the order(twice!) and the customer service was excellent. I cannot fault the service or the finished product. Will definitely recommend and use in the future.

27 February 2023
Unprompted review
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Reply from Hivis

Thats great Sharon, thanks....hope Rome went well, I'll pass on the remarks, it does make a difference..
Thanks again

Rated 5 out of 5 stars

AMAZING DEFINITELY RECOMMEND!!

Great service! The size fits perfectly I didn't know how to make my background transparent but they helped me with that definitely recommend this company it's cheap and fantastic quality thank you!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Zero hesitation in recommending

This is the second order I've placed with this company and It won't be my last.
Communication is absolutely perfect, all staff polite, patient and extremely knowledgeable on their products. The order was processed so fast with each separate department sending a proof before printing goes ahead. I used 3 separate departments for my order and it went like clockwork with it all arriving in 1 order within days of paying. The quality of the printing is exactly what you expect to receive? (no nasty surprises)

Absolutely zero negatives and I would be more than happy to recommend you to friends, family & businesses looking for any printing or embroidery.
5*****'s from me

30 January 2023
Unprompted review
Hivis logo

Reply from Hivis

Well, what can we say, thats great news Emma and we really appreciate it, it has been shared with everyone, so thanks. :)

Rated 5 out of 5 stars

HiVis vest

Bought a HiVis vest with a organisational logo.

The product exceeded my expectations. A very high quality print.

Recommended company to do business with.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Wow - Surprisingly impressed!

Wow - actually impressed at the quality of the product and the quality of the print. Did have rather low expectations given the price, but actually very impressed with the quality even just a few high vis vests, and the clarity of the print. Comms great, quick artwork proof, even chased me for a response as I god side tracked, quick to make lead time as advertised and then quick delivery with tracking and dispatch notifications. Dont often leave reviews gut this one is deserved!Well done guys at high vis!

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Jacket is just right for dog walking in…

Jacket is just right for dog walking in the dark. Warm,well made but also lightweight.
Delivery was extremely quick after ordering. Definitely order from Hivis again..

10 November 2022
Unprompted review
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Reply from Hivis

thats great news , appreciate the review, many thanks

Rated 5 out of 5 stars

Super service

Super service. pulled out all the stops to get my order through on time.

27 September 2022
Unprompted review
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Reply from Hivis

Thanks Tim, sorry for late reply, the app was playing up

Rated 5 out of 5 stars

Sky blue Hi-vis safety waistcoats

I received the order today which I think was a remarkably fast turnaround. The quality is brilliant and I will have no issue recommending your company to other Royal British Legion branches.

17 July 2022
Unprompted review
Rated 5 out of 5 stars

WHAT A COMPANY!

Well what can I say from start to Finnish. Placed my order online had a phone call 2hrs after to confirm my order as they didn't have my size so it was sorted there and then 20 mins later i got a confirmation email. Best part it arrived 3-4 days later.

Now for a bad bit but sorted it so quick Sadly only got to wear it 2 times and my logo came off the back i emailed them that day and got a response within 24hrs and there sending me another one free of charge absolutely wonderful service and would use them again Thank you for making it a positive outcome Thank you (Katie) for being so fast with everything she deserves the credit she's a godsend to the business. Will definitely be back and recommend this company
Natalie x

15 July 2022
Unprompted review
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Reply from Hivis

Brilliant.... great review Natalie, says the good the bad and the ugly , and shows we all make mistakes but it is how you rectify them that matters. Katie will be skipping round the office this week so thanks for the feedback, We are sorry about the transfer problem :)

Rated 5 out of 5 stars

Brilliant company to work with

Brilliant company to work with. There was a slight problem with my order but they sorted it out quickly. Thrilled with my purchases and they arrived quickly too.

14 July 2022
Unprompted review
Hivis logo

Reply from Hivis

"brilliant" well that is very much appreciated Rhian, I hope we can work together again in the future and am glad we managed to sort out the problem

Rated 5 out of 5 stars

Would highly recommend Hivis

Would highly recommend Hivis. Ordered some customised vests at the last minute and they arrived on time, printed to a high standard. Their customer service was excellent also – Lauren and Josh kept me up-to-date throughout the process. Would definitely use again.

16 June 2022
Unprompted review
Hivis logo

Reply from Hivis

Thats great, thanks Mark, I'll make sure Lauren and Josh see your kind words. Many thanks

Rated 5 out of 5 stars

HIGHLY RECOMMEND

Easy to contact, efficient, knowledgeable, friendly, great communication and just a pleasure to work with! I was taken care of by Katie in Sales and I can honestly say, there was no room for improvement, my experience and transaction went perfectly despite it being last minute and having special requirements.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Rapid turnaround - consistent great service

As well as our regular orders arriving promptly with clear communication from the company, the Hivis team recently got a very last minute order to us - it was ordered at lunchtime and was on my desk for 9am the next day and still remained excellent value.

We use their custom printed high viz vests to great effect at our large manufacturing site. With a variety of colours, our first aiders, senior leadership, fire teams, visitors etc can all be spotted a mile off. Being able to print names, teams and company logos on in great quality has made them our go-to choice.

I look forward to placing our next order with them, and from a purchase order/invoicing side of things, the process is simple and efficient too.

8 April 2022
Unprompted review
Hivis logo

Reply from Hivis

Well if ever a review was concise and objective then that was it, thanks Declan, its much appreciated and we enjoy working with you.

Rated 5 out of 5 stars

VAT invoices requested…

I needed some VAT invoices so sent Katie the orders, and she was so quick to reply. Such swift and efficient responses from Katie were much appreciated. She is an absolute credit to Hivis.

3 March 2022
Unprompted review
Hivis logo

Reply from Hivis

Thanks Mark, Im glad we could help. Katie has been told of your remarks and they are appreciated thanks :)

Rated 5 out of 5 stars

I have to be honest I have been in…

I have to be honest I have been in touch with hi vis over the last week and they have been amazing. By mistake I have sent the wrong item back to them and I have caused utter chaos 🤭. in all fairness to the girls that work there they worked it out. I feel such a drip😂😂😂 I would highly recommend this company because I can assure you the after sales are amazing. Thank you hi vis team 👏👏👏👏👏👏👏👏 christine evans

3 March 2022
Unprompted review
Hivis logo

Reply from Hivis

Very much appreciated Christine, and glad we could get it sorted in the end. Many thanks

Rated 5 out of 5 stars

Fantastic Service

Ordered the products Monday and they was delivered Wednesday, delivery was short on items that was delivered, a quick call to them and it was soon rectified with the remaining items being delivered today (Friday). Fantastic service all round and will definitely be using again.

11 February 2022
Unprompted review
Hivis logo

Reply from Hivis

Hi wayen thanks for the review, we share all reviews with all staff members. Appreciate you taking the time. Thanks and see you soon

Rated 5 out of 5 stars

Great Service

Great service from the company. Replied quickly to queries and the items were delivered earlier than expected. Would definitely recommend. Thanks

13 January 2022
Unprompted review
Hivis logo

Reply from Hivis

Thanks Clare, appreciate that. Ill pass to the staff :)

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