H & Jodies Reviews 783

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

If I could give this company no stars I would. I placed and paid for an order before Christmas. Recieved a confirmation email to say order and payment had gone through successfully and my order... See more

Rated 5 out of 5 stars

I was really wanting to try out MoistCritikal's (YT) GFUEL flavour and these guys popped up on eBay so I ordered via there. My cans actually arrived ahead of schedule and were packaged nice and secu... See more

Company replied

Rated 5 out of 5 stars

Delivery fast and goods well packed. Millions mix are very sweet. Have yet to try the pistachio chocolate. Always have good experience with H Jodies company Thank you for my free gift of Pist... See more

Company replied

Rated 5 out of 5 stars

What a fabulous turnaround,ordered in the evening delivered the next morning, will definitely use again sweets were lovley all suger free, bought them for a freind she was delighted, & so was I. Than... See more

Company replied

Company details

  1. #45 of 56 best companies in Confectionery
  2. #34 of 42 best companies in Sweet shop

Written by the company

We are a nationally recognised and awarded store based in the west midlands, bringing you the BEST and MOST EXCLUSIVE products from all over the world!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

783 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fake Labubu's very dissappinted

Can't complain about the ordering and delivering. But false tik tok labubu avertiising, with receiving fake Labubu's. Very disappointed at 14.99 each .... which myself I should have realised!!

8 July 2025
Rated 1 out of 5 stars

Terrible service

Terrible service — no response on the website or on social media. There’s absolutely no one to contact, and some of the products look fake.

3 July 2025
Rated 5 out of 5 stars

Easy to shop and buy

Easy to shop and buy, fast delivery!
Great selection!
Items as shown and described.

Will be re-ordering soon!

1 July 2025
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Reply from H & Jodies

We're happy to hear that you found our store easy to use and that you were pleased with our fast delivery and product selection. Thank you for your order!

Rated 5 out of 5 stars

Halal sweets for the sweet tooth

Halal sweets for the sweet tooth
Very fast service. Great selection of sweets. I would buy from them again. Recommend sellers

10 June 2025
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Reply from H & Jodies

We're happy to hear that you enjoyed our fast service and the great selection of halal sweets. We appreciate your recommendation and are grateful for your positive feedback!

Rated 5 out of 5 stars

Perfect delivery of great product Hard to find product was received…

Hard to find product was received without an issue and it did not arrived melted as that was a concern as I live in a warm climate

18 May 2025
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Reply from H & Jodies

We're happy to hear that you received the hard-to-find product without any issues. We appreciate you sharing your positive experience, especially regarding your concern about melting in the warm climate. Thanks for your feedback!

Rated 5 out of 5 stars

Next day delivery

Very impressed with this company. I ordered and received it next day! Would definitely buy from here again.

6 May 2025
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Reply from H & Jodies

We're happy to hear that you were impressed with our service and received your order so quickly. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

The on line ordering was straight…

The on line ordering was straight forward . The information was exact and divert time fantastic arrive earlier than expected .

5 May 2025
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Reply from H & Jodies

We're thrilled to hear about your positive experience! We strive to make ordering easy and efficient, and we're glad that our information was accurate and helpful. We appreciate you choosing us and are delighted that your order arrived ahead of schedule.

Rated 1 out of 5 stars

i have not received the items i ordered…

i have not received the items i ordered i have sent two messages which you have ignored

18 April 2025
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Reply from H & Jodies

Hi, Please accept our apologies for this, we have looked in to this order and can see it has been denied by customs in to your country, we have processed aa full refund, Thank you

Rated 5 out of 5 stars

Great delivery and well packaged…

Great delivery and well packaged product. I’ve been looking for Dubai chocolate forever . They have a great selection of sweet treats in this store and this looked like the real deal but I’ve had Fit chocolate which I think I preferred. Advice The chocolate was melted a little due to the warm weather so store in the fridge.

1 May 2025
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Reply from H & Jodies

We appreciate your kind words about our delivery and packaging! We're thrilled you found the selection of sweet treats to your liking. We understand that the warm weather can sometimes affect chocolate, and we appreciate your advice to store it in the fridge. We're always striving to improve our customer experience and will take your feedback into consideration.

Rated 3 out of 5 stars

Quick service

Easy ordering & paying process. Was bit wary of the condition of the parcel of this order. (This was due to previous order delivered with box ripped, bashed and contents part out of the box). I'm happy to say this delivery was much better received, the box still slightly smashed and tape unstuck from box but contents intact. This on the whole isn't company's fault when leaving their shop. I still would like a more secure way of delivery, though appreciate boxes are more recyclable than mailbags. Thank you for quick service & delivery.

28 April 2025
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Reply from H & Jodies

We appreciate you taking the time to share your feedback. We understand your concern about the condition of the package. It's important to us that all our orders arrive in good condition, and we strive to ensure that our packaging is secure.

We're glad to hear that the contents of your recent order were intact, despite the slight damage to the box. We're always looking for ways to improve our packaging and delivery processes, and your feedback is valuable to us. We appreciate your understanding that these issues can sometimes occur during shipping. Thank you for your continued support.

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