Hmb Salon Reviews 213

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, friendliness, and ability to make clients feel comfortable and relaxed. Many people express high satisfaction with the quality of the products and services received, often noting excellent results and a positive overall user experience. However, some customers reported issues with appointment management, including delays and a feeling of being rushed. A few people also mentioned concerns about the handling of their vouchers, which led to stress and a loss of confidence in the service.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their friendliness, professionalism, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and skill of the staff.... See more

Product

Reviewers mention positive feedback about the products used. Customers are consistently thrilled with the... See more

User experience

Consumers find the user experience to be positive, with many describing it as a relaxing, comfortable, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report high satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been visiting Hmb for a series of 10 EMS body sculpt, and its always been an enjoyable experience. Shy the manager is so lovely and welcoming and will try and accommodate you the best she can.... See more

Rated 5 out of 5 stars

So glad that Noreen is back, my shoulder has been causing me problems for years despite regular massages, 2 treatments and it’s so much better. She also advises on what you need to do. I would definit... See more

Rated 5 out of 5 stars

Great service for SMPU eyeliner with wings! If you are nervous about getting this done to the sensitive eye are, don’t be with therapist Shy. She does this procedure so effectively and minimal pai... See more

Rated 5 out of 5 stars

I just had the most amazing Massage and Facial by DIXIE, she was very attentive and applied pressure how i wanted it, the facial after my full body swedish massage nearly had me knocked out snoozing o... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing Treatments

I had a great experience at the salon. I went in for a facial and they were able to accommodate me for a full body massage aswell. Mazeda is lovely lady. She is very pleasant and made my skin look absolutely amazing after the facial.
I'm extremely happy with the facial and body massage. I shall be going back again. Highly recommended.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent b

ROISIN was brilliant. Excellent service as usual, very caring and thoughtful. Would really recommend.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Dixie was great

Dixie was great. I asked for a firm massage & that’s what she delivered. I have a lot of tension in my neck, shoulders & back which she targeted her focus on for me. I felt heard & supported. Would definitely go back. The salon was warm & welcoming.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Always feel beautiful after leaving the…

Always feel beautiful after leaving the salon , had my Russian infills which look sooo good, had my eyebrows tinted looks wicked and when Shy threaded my eye brows I didn’t feel a thing was so gentle and painless .. 10/10 for everything. Always a friendly professional experience

13 December 2024
Unprompted review
Rated 5 out of 5 stars

For the first time I attend to this…

For the first time I attend to this salon and I had a great facial and upper body massage done by Mazeda, she was lovely and professional very happy with my results! Definitely highly recommended

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional & friendly service

Felt very welcomed by Shy who owns the salon. Made me feel comfortable with her great personality and friendly service.
Pleased with everything here.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Staff is very friendly and welcoming,my treatment was explained in detail and the after care. Staff ensure that comfortable throughout my treatment and not. Experiencing any pain. They listen to my concern and advice what I should do to improve my health.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

An absolute treat.

Im feeling so pampered. I just had a fabulous facial and massage with Mazeda. She was amazing. Very professional, knowledgeable, and really went the extra mile. I will definitely be coming back here. I'm also going to treat my daughter.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Service is absolutely amazing 🤩

Service is absolutely amazing 🤩
I was not sure what I wanted.
Shy gave me guidance and advice. I left the salon a extremely happy customer.
All the staff are super friendly.
Would💯 recommend.

15 August 2024
Unprompted review

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