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Rated 5 out of 5 stars

Gift at HNC is a life saver, we managed to agree the terms and contract within an hour of viewing the property, and moved in 2 days later. Fast and efficient reference process was achieved by Gift.... See more

Rated 5 out of 5 stars

My time with HNC Empire Estates was brief but one that left a lasting memory due to their impeccable service while I was with them. A particular staff,Modupe, was always there to pick the call and fi... See more

Rated 5 out of 5 stars

Big shout out to HNC! Their rent guarantee is a lifesaver, and they handle maintenance quickly. Plus, their inspection reports are a fantastic bonus so I can see what work is going on in the property,... See more

Rated 1 out of 5 stars

Horrible experience towards the end, all matters that had been reported throughout the tenancy ignored, to then just take money from our deposit without providing proof, avoid sending money if you wis... See more

Company details

  1. Property management company

Written by the company

HNC Empire Estates is a comprehensive, end-to-end property procurement service that offers tailored investment opportunities for investors, landlords and agents seeking to grow their portfolios


Contact info

3.9

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Horrible experience towards the end

Horrible experience towards the end, all matters that had been reported throughout the tenancy ignored, to then just take money from our deposit without providing proof, avoid sending money if you wish to have it back.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Deal Sourcing Partner

Working with this property sourcing company, HNC Empire Estates, has been an exceptional experience. Their customer service was consistently attentive, and they took the time to fully understand my requirements from the outset. Communication was clear, the client relationship felt genuinely valued, and every expectation we set together was met. Thanks to their organised approach and commitment to delivery, we successfully closed a deal within the agreed criteria. Highly recommended.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

What ever you do don’t rent with these…

What ever you do don’t rent with these people! They stole my holding deposit and charged me £50 because I couldn’t move the bed to sweep behind the bed! On top of that the house had overgrown gardening all the time and a faulty kitchen light fuse which they refused to fix! Avoid!Avoid! Thieving jokers!

31 January 2026
Unprompted review
HNC Empire Estates logo

Reply from HNC Empire Estates

We’re sorry to hear this and take your concerns seriously.

Holding deposits are handled in line with the Tenant Fees Act, and we’re happy to provide a clear breakdown of your case. Checkout charges are based on inventory standards, and any deposit deductions would have been reviewed by an independent custodial scheme, ensuring a transparent and impartial process.

 We’re also concerned about the maintenance issues you’ve mentioned and would like to look into this further.

 Please contact us directly so we can review everything and work towards a resolution.

 — Management Team

Rated 1 out of 5 stars

They are a Bunch of time wasters

They are a Bunch of time wasters! Requested 2 viewings and initially happy to proceed with 5 year company let but I was not sure. Called me up to persuade me which I eventually agreed. A day later ghosted me and not proceeding after alleged issues with decorators/builders. Perhaps should have resolve that in the first place before viewing? Potential landlords beware! I am warning you. Avoid these wild cowboys at all cost if you want to keep your sanity!

UPDATE: Thank you for your reply but I still stand by my unfavourable and honest feedback. Perhaps, as you claimed to be a legitimate and reputable company, you should have arranged everything with your vendors before calling me back? you made me wait 2 days after I accepted your offer to work together and over the weekend without any update and eventually told me to move forward after I attempted to call you all day to find out what is happening! I was hesistant to work with you after reading some other negative feedbacks and am proven correct! I now believe that it's a blessing in disguise that you are out of the picture

30 March 2026
Unprompted review
HNC Empire Estates logo

Reply from HNC Empire Estates

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

At the point of initial discussions, we were progressing in good faith based on the information available. Unfortunately, unforeseen issues arose shortly after with one of our vendors, which meant we were unable to proceed as quickly as planned.

We always aim to act transparently and in the best interests of all parties involved, and we regret any frustration caused. We understand that the delays meant you were unable to move forward but if you’d like to discuss this further, we’re happy to speak directly.

— Management Team

Rated 5 out of 5 stars

I had a great experience with HNC…


I had a great experience with HNC Empire Estates. The repairs were carried out quickly and professionally, and the onboarding process was very smooth and well organised. Communication was clear throughout the whole process and any questions I had were answered promptly. I really appreciated the support and professionalism. Thank you for making everything easy and stress-free.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

Each time in the past whilst I have had to seek accommodation had been a stress-inducing and hectic occasion, until my experience with HNC. Whilst being thorough and forensic in their checks and verifications, I found them humane, efficient, professional and with a listening ear. Patrick especially deserves a mention. He is an efficient, pro-active stag. A credit to HNC.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Patrick at HNC Empire Estates is a…

Patrick at HNC Empire Estates is a lifesaver! I called him and he booked me for a viewing the same day. I loved the room and the building. I got my reference done the next morning, and he processed everything so l could move in the same day. He's so efficient and absolutely amazing. That was ten over ten for me.

28 October 2025
Unprompted review
Rated 3 out of 5 stars

Patrick at HNC EMPIRE ESTATE has really…

Patrick at HNC EMPIRE ESTATE has really helped me a lot
1.getting easy access to work was one of my biggest challenges but when I got in touch with him he made it happened
2.getting a cool comfortable room wasn’t easy for me but he assured me and with is assurance I get it.
Because of Patrick I now have a room to called my ,am very grateful and excited for his help,wish to have a bigger contract with him in future.thanks for your support,care and friendly attitude keep it up 👍

31 October 2025
Unprompted review
Rated 4 out of 5 stars

HNC Agents

HNC. Good real estate agent. Their maintenance is really good. Price affordable too.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Professionalism

Excellent Service and Professionalism
Working with this estate agent was a great experience. They were professional, responsive, and very knowledgeable about the market. Everything from viewing to signing was handled smoothly. I highly recommend them to anyone looking for reliable property experts.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Patrick at HNC Empire Estates helped my…

Patrick at HNC Empire Estates helped my find the place I was hoping for. Close to my work. Was very helpful making my move to my new lovely home easy for me. I have even recommended my work colleagues to use HNC Empire Estates. My home and the facilities are perfect they even ordered me a brand new bed as I needed one. I'm very happy with the service and the cleaners every Saturday

12 July 2025
Unprompted review
Rated 5 out of 5 stars

"I'm generally happy with the house



"I'm generally happy with the house. The backyard is a great space, the lounge 💕 and I appreciate having that. Thanks for the recent replacement of the dryer, the new one is working perfectly now. Overall, though, it's a good place to live."

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Gift at HNC is a life saver

Gift at HNC is a life saver, we managed to agree the terms and contract within an hour of viewing the property, and moved in 2 days later. Fast and efficient reference process was achieved by Gift. All queries and repairs were promptly attended to during the tenancy.

The checkout at the end was smooth as silk as well.

16 October 2025
Unprompted review

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